This is an older facility but clean. Towels need an upgrade & breakfast offerings could be better but weâre not big breakfast eaters so it was sufficient for us. We travel quite a bit and itâs more important that it be clean, not necessarily full of amenities but comfortable.
A couple weeks before I stayed at this property my stay was decent the 1st week I was there. I ended up having to schedule another stay this week due to work. Tuesday morning I woke up to bites around my ankles at first I assumed it was possibly mosquitos or something less traumatic. Wednesday night I felt like something was crawling on my face and biting my legs. I called the front desk immediately asking for another room or something. Because I assumed that maybe this room had fleas or something. She gave me another room 210 that Wednesday night. Thursday morning I ended up with bites on my feet and my face broken out. Thursday night I woke up to bedbugs crawling in the bed immediately I called the front desk. She gave me another room 211. I was so terrified that I removed the covers before getting in the bed. I watched for a moment until I saw a bedbug come off under the sheet going across the bed. I instantly did not want to go anywhere else due to this situation because my belongings is possibly contaminated due to this hotel. I stayed up all night because I had nowhere else to sleep. Around 0400 Friday I ended up having to just sleep in my car. I explained to the front desk woman and even showed her pictures and videos she completely denied it. I was only refunded $50 out situation from Expedia.
Have stayed here prev.and was ok,this time lots of light leaking around door even locked which needs attention,also light nor fan in bathroom worked,dirty washcloth left in tub,no lightbulb in lamp.
She could been little more synthetic sympathetic to me because my mom had died and I was going to a funeral it was a joke she was just rude and I was rude right back babe she said that they don't let people check in till 3:00 and on their platform it says 1:00 so they need to figure out what time people can check in and check out cuz it makes no sense I had my time I was checking in what time you sent me my reservations for well I think I have one room ready for you but well we just want to be rude today and breakfast was a joke I had to clean the air conditioner or heater goes a whole front of it was all nasty and dirty I need to do a little bit more thorough cleaning the place is nice but not that nice
Took over 45 minutes to check in. No one at check in desk, after 3 or more attempts to summon someone, a young boy 10-12 years old came out but after going in the back numerous times he was unable to check me in. The last time he came out he asked if i could come back later. Finally after about 45 minutes later a older lady came in through the front door who was able to help me but no apologies for poor service was offered.