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Unzen Azumaen

3.5 star property
Enjoy the spa at this 3.5-star Unzen ryokan

Choose dates to view prices

Photo gallery for Unzen Azumaen

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking
Front of property - evening/night
Restaurant
Indoor pool
KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
181 Unzen Obama-cho, Unzen, Nagasaki-ken, 854-0621
  • Unzen Jigoku Hell
    ‪8 min walk‬
  • Unzen-Amakusa National Park
    ‪5 min drive‬
  • Unzen Ropeway
    ‪11 min drive‬
  • Nagasaki (NGS)
    ‪46 min drive‬

Room options

View all photos for RIYU, Room with Semi Open-Air Bath, Non Smoking

RIYU, Room with Semi Open-Air Bath, Non Smoking

RIYU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Western Style Room, Non Smoking

Japanese-Western Style Room, Non Smoking

Japanese-Western Style Room, Non Smoking

  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

View all photos for SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for SUBARU, Room with Semi Open-Air Bath, Non Smoking

SUBARU, Room with Semi Open-Air Bath, Non Smoking

SUBARU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 10
  • 2 Twin Beds and 11 Twin Futons

View all photos for KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Special Room, Non Smoking

Special Room, Non Smoking

Special Room, Non Smoking

  • Sleeps 9
  • 2 Twin Beds and 9 Twin Futons

View all photos for Japanese Room

In-room dining

Japanese Room

  • Lake view
  • Sleeps 6
  • 6 Twin Futons

View all photos for WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

1 bedroom, iron/ironing board, free WiFi

WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 9
  • 2 Twin Beds and 9 Twin Futons

View all photos for SUIEN, Room with Semi Open-Air Bath, Non Smoking

SUIEN, Room with Semi Open-Air Bath, Non Smoking

SUIEN, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Room with Single Bed　Non-Smoking Lake View

In-room dining

Japanese Room with Single Bed　Non-Smoking Lake View

  • Lake view
  • Sleeps 6
  • 6 Twin Futons OR 1 Twin Bed

View all photos for AZUMA, Room with Semi Open-Air Bath, Non Smoking

AZUMA, Room with Semi Open-Air Bath, Non Smoking

AZUMA, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 10
  • 13 Twin Futons

About the area

Unzen

In Unzen .Your stay at this Unzen ryokan places you within a 10-minute walk of Unzen Toy Museum and Oshidori Pond. Unzen Jigoku Hell and Vidoro Museum are also within half a mile (1 km).

What's nearby

  • Unzen Jigoku Hell - 8 min walk - 0.7 km
  • Vidoro Museum - 10 min walk - 0.9 km
  • Mt Unzen Visitors Centre - 20 min walk - 1.7 km
  • Unzen-Amakusa National Park - 5 min drive - 4.8 km
  • Unzen Ropeway - 11 min drive - 4.1 km

Getting around

  • Shimabaragaiko station - 35 min drive
  • Nagasaki Airport (NGS) - 77 min drive

Restaurants

  • ‪ほっともっと - ‬13 min drive
  • ‪よしちょう - ‬13 min drive
  • ‪愛菜館 - ‬11 min drive
  • ‪絹笠食堂 - ‬7 min walk
  • ‪雲仙地獄工房 温泉卵販売 - ‬9 min walk

About this property

Unzen Azumaen

Enjoy the spa at this 3.5-star Unzen ryokan
There's a coffee shop/cafe on site. WiFi is free in public spaces. As a guest of Unzen Azumaen, you'll find a full-service spa and hot springs. An area shuttle, a train station pick-up service, and a train station drop-off service are free. Spa services, gift shops/newsstands, and karaoke are also featured at Unzen Azumaen. The ryokan can provide wedding services and tour/ticket assistance. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Unzen ryokan.

  • 27 guestrooms or units
  • Karaoke
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Unzen Azumaen offers 27 air-conditioned accommodations with slippers and hair dryers. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the ryokan's full-service spa, Rien. Services include massages. The spa is equipped with a hot tub.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 AM. There are hot springs on site.

Languages

English, Japanese

Similar properties

Exterior

Hoshino Resorts KAI Unzen

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 44 reviews
The price is CA $454
CA $503 total
Jul 7 - Jul 8
Hoshino Resorts KAI Unzen

Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Breakfast available for a fee: JPY 2,700 per person
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Child's Club Card: JPY 2160 per night, (up to 12 years old)
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately JPY 2700 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Azumaen
Azumaen Inn
Unzen Azumaen
Unzen Azumaen Inn
Unzen Azumaen Unzen
Unzen Azumaen Ryokan
Unzen Azumaen Ryokan Unzen

Unzen Azumaen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 83 reviews
Rating 8 - Good. 27 out of 83 reviews
Rating 6 - Okay. 12 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 4 out of 83 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

HUNG FAI

Travelled with family
Very comfortable hotel with good lake view from the room.
Stayed 2 nights in May 2024

10/10 Excellent

KANGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable premium Ryokan

Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
Lake view
Comfortable tatami room
Also has bedroom with a single-sized bed
Entrance
Stayed 1 night in Jan 2024

10/10 Excellent

Chi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Stayed 1 night in Sep 2023

6/10 Okay

Francis

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
Hotel way overcharged is for dinner. For 8800 yen, we were given food that’s worth about one third the price in a cold, function room that’s most uncondicive. Onsen was probably one of the worst we’ve been. No amenities provided except for basic shampoo, conditioner n body shampoo . Staff is ok . But we felt really cheated about dinner. Absolutely zero value for money. Only thing I can compliment is the bed and comforter. The rest of the room is lousy.
Stayed 1 night in Nov 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emperor's accommodation - mediocre food

The special room we were given was lovely. But the food was unsatisfactory and not worth the high price we paid. The dining room was like a store room.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a great view and staff!

This hotel was clean, quiet and met our needs as a family of 4. The hotel does have a charge for kids, as well as, a small daily resort fee, so be aware of that upon checkin. The staff was friendly and provided us tea and orange juice for the kids upon arroval, then accompanied us to our tatami room to answer any questions we had with an English speaking staff member. The tatami room is worth the extra cash, as it has a great view of the lake and has about 8-10 futon mattresses to lay out ( I was concerned about not sleeping well on the firm floor, but double stacked mine had a great night sleep!) To the reviewers talking about this hotel being “old”; yes it’s not the newest hotel (you won’t find that in this town anyways) but it was clean and meets the standards of a typical Japanese hotel and do agree to stay clear of the western style rooms. Stack up on food/drinks from Lawson or Family Mart ( Not a lot of food options around), get the tatami room, go the onsen/sauna and enjoy the view. You won’t be disappointed.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Kevin, Hong Kong

Liked: Cleanliness, staff & service

Kyushu getaway

Very remote but large hotel with great views of the lake. Perfect for quiet retreat. Short uphill walk to Main Street to visit the Jigoku, which was amazing. Best to have dinner in hotel as choices on Main Street limited.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

This is very nice and comfortable hotel. We happened to stay in Japanese style room. It is spacious and the lake view was wonderful from room.

8/10 Good

David, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Hotel

Very good accommodation. Staff helped as best as possible with English speaking customer. Very comfortable and helpful for any needs during stay. Provided delivery and pick up by hotel transportation to village area for shoppoing and restaurants.

10/10 Excellent

Ryan, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a relaxing getaway

Super service, super facilities for a ryokan. The only downside is that I was there alone and it was a bit lonely. No communal activities. Bit great for a couple or family

10/10 Excellent

Yuk sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

KAZUO

Travelled with family
Liked: Cleanliness
よかったです。近かったら何回でも伺いたいです。、
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

8/10 Good

Young Sik

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MOE

Stayed 1 night in Jan 2025

8/10 Good

Kazuhiro

Travelled with family
Liked: Cleanliness, staff & service, amenities
夜、朝ともに食事が非常に美味しかった。
Stayed 1 night in Dec 2024

10/10 Excellent

Seiwa, Kitakyushu-shi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からの眺めが良く、また担当してくださった方の対応が素晴らしかったため贅沢な時間を過ごせました。
Stayed 1 night in Nov 2024

6/10 Okay

??

Disliked: Cleanliness
夕飯の食事は至れり尽くせりでした、朝食は塩分多くせっかく釜で炊かれたご飯食べきれずおにぎりにしてもらいました！
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
최고의 평온한 휴식을 취할수 있는 숙박이었습니다. 아침에 일어나 바라보는 호수의 뷰는 정말 잊지 못할거 같네요. 온천물 또한 훌륭했습니다. 감사합니다. 다만,,,외부 주변에 음식점이 많지 않은만큼 다양한 다이닝 메뉴가 있었으면 합니다.
Stayed 1 night in Sep 2024

10/10 Excellent

sanghoon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mai

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
スタッフの方々はみなさん親切でした。 施設はわりと古くはありますが、温泉のお湯もよかったです。 が、ごはんは少し内容が残念でした。
Stayed 1 night in Aug 2024

10/10 Excellent

ryoichi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が地元の食材を活用されていてとても美味しかったです。
Stayed 1 night in Aug 2024

6/10 Okay

YOSHIKAZU

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
スタッフの対応、食事良かったです！ ただ全体的にカビ？臭さを感じました。 枕が高すぎて残念😓 雨天の為、 大浴場の露天は楽しめませんでした😞 シェードなり何か対応できればいいですね、、、
Stayed 1 night in Jun 2024