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Ooedo Onsen Monogatari Unzen Toyokan

3.5 star property
3.5-star ryokan near Unzen Jigoku Hell

Choose dates to view prices

Photo gallery for Ooedo Onsen Monogatari Unzen Toyokan

A large indoor swimming pool with a view of a lake and mountains.
A hot spring bath area with a view of a lake and hills.
A traditional Japanese room with tatami flooring, a low table with a tea set, and sliding doors with a view of the night sky.
A hotel room with a sliding shoji screen, a sofa, a small table, and a view of buildings and hills.
A modern building with a brick facade, large windows, and a stone entrance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
128 Unzen Obamacho, Unzen, Nagasaki, 854-0621
  • Place, Unzen-Amakusa National Park
    ‪1 min walk‬
  • Place, Unzen Jigoku Hell
    ‪10 min walk‬
  • Place, Vidoro Museum
    ‪11 min walk‬
  • Airport, Nagasaki (NGS)
    ‪77 min drive‬

Room options

View all photos for Junior suite Japanese room, City view, Non-smoking ([Non-smoking]Junior Suite Japanese-style Room with 2 Areas, Indoor Bath (City View))

A stack of folded fabrics with various patterns.

Junior suite Japanese room, City view, Non-smoking ([Non-smoking]Junior Suite Japanese-style Room with 2 Areas, Indoor Bath (City View))

  • Sleeps 15
  • 8 Double Futons
  • Free WiFi

View all photos for Junior suite Japanese-western room, Lake view, Non-smoking Non-smoking Junior Suite Japanese-Western style room Twin 3-room, capacity up to 10 people, includes private bath

A hotel room with two beds, a sofa, a TV, and a view of a building through large windows.

Junior suite Japanese-western room, Lake view, Non-smoking Non-smoking Junior Suite Japanese-Western style room Twin 3-room, capacity up to 10 people, includes private bath

  • Sleeps 19
  • 2 Twin Beds and 8 Double Futons
  • Free WiFi

View all photos for Junior suite Japanese-western room, Lake view, Non-smoking Non-smoking Junior Suite Japanese-Western Room Twin with 3 Rooms and Private Bath

A hotel room with two beds, a sofa, a TV, and a view of a building through large windows.

Junior suite Japanese-western room, Lake view, Non-smoking Non-smoking Junior Suite Japanese-Western Room Twin with 3 Rooms and Private Bath

  • Sleeps 17
  • 7 Double Futons and 2 Twin Beds
  • Free WiFi

View all photos for Economy Japanese Style Room with Bath (No View), Non-Smoking

Economy Japanese Style Room with Bath (No View), Non-Smoking

Economy Japanese Style Room with Bath (No View), Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Economy Japanese Style Room without Bath, Non-Smoking

A traditional Japanese room with tatami flooring, a low table with a tea set, and sliding doors with a view of the night sky.

Economy Japanese Style Room without Bath, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Economy Japanese Style Room with Bath, Non-Smoking

A traditional Japanese room with tatami flooring, a low table with a tea set, and sliding doors with a view of the night sky.

Economy Japanese Style Room with Bath, Non-Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Standard Japanese Style Room without Bath (No View), Non-Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a sliding door with shoji screens, and a small seating area with cushions.

Standard Japanese Style Room without Bath (No View), Non-Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Standard Japanese Style Room without Bath, Non-Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a sliding door, and a view of the outside.

Standard Japanese Style Room without Bath, Non-Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Standard Japanese Style Room with Bath (City View), Non-Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a sliding door with shoji screens, and a small seating area with cushions.

Standard Japanese Style Room with Bath (City View), Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard twin Room with Bath, Non-Smoking

A hotel room with two beds, floral wallpaper, bedside lamps, a window with a view of buildings, and a ceiling light.

Standard twin Room with Bath, Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Japanese Style Room with Bath, Non-Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a sliding door, and a view of the outside.

Standard Japanese Style Room with Bath, Non-Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Standard Japanese Style Room of 15 Tatami-mats with Bath (No View), Non-Smoking

A traditional Japanese room with tatami flooring, a low table with a tea set, and sliding doors.

Standard Japanese Style Room of 15 Tatami-mats with Bath (No View), Non-Smoking

  • 1 bedroom
  • Sleeps 7
  • 7 Twin Futons
  • Free WiFi

View all photos for Standard Japanese Style Room of 18 Tatami-mats without Bath, Non-Smoking

A tatami mat room with a low table and cushions, a sliding door, and a view of the outdoors.

Standard Japanese Style Room of 18 Tatami-mats without Bath, Non-Smoking

  • 1 bedroom
  • Sleeps 7
  • 7 Twin Futons
  • Free WiFi

View all photos for Standard Japanese Western Style Room without Bath (No View), Non-Smoking

A hotel room with two beds, a small table, a chair, and a desk.

Standard Japanese Western Style Room without Bath (No View), Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Standard Japanese Western Style Room for 3 people with Bath, Non-Smoking

A traditional Japanese room with tatami flooring, a low table with a tea set, a sofa, and a view of a hill at dusk.

Standard Japanese Western Style Room for 3 people with Bath, Non-Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Standard Japanese Western Style Room with Bath (No View), Non-Smoking

A hotel room with two beds, a small table, a chair, and a desk.

Standard Japanese Western Style Room with Bath (No View), Non-Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Standard Japanese Western Style Room with Bath, Non-Smoking

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Standard Japanese Western Style Room with Bath, Non-Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Superior Twin Room with Bath (City View), Non-Smoking

A hotel room with two beds, a desk with a computer, a telephone, and a window with curtains.

Superior Twin Room with Bath (City View), Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Japanese Western Style Room with Bath (No View), Non-Smoking

A hotel room with a sliding shoji screen, a sofa, a small table, and a view of buildings and hills.

Superior Japanese Western Style Room with Bath (No View), Non-Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Superior Japanese Style Room with 2 Rooms and Bath, Non-Smoking

A traditional Japanese room with tatami flooring, a low table, sliding doors, and a view through a shoji screen.

Superior Japanese Style Room with 2 Rooms and Bath, Non-Smoking

  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Junior Suite Japanese Western Style Room with 3 Rooms and Bath (City View), Non-Smoking

A traditional Japanese room with tatami flooring, sliding shoji doors, and a low wooden ceiling.

Junior Suite Japanese Western Style Room with 3 Rooms and Bath (City View), Non-Smoking

  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons
  • Free WiFi

View all photos for Junior Suite Japanese Western Style Room with 3 Rooms and Bath, Non-Smoking

A traditional Japanese room with tatami flooring, sliding doors, and a low wooden table.

Junior Suite Japanese Western Style Room with 3 Rooms and Bath, Non-Smoking

  • 1 bedroom
  • Sleeps 9
  • 2 Twin Beds and 7 Twin Futons
  • Free WiFi

View all photos for Junior Suite Japanese Western Style Room with 3 Rooms for 10 people with Bath, Non-Smoking

A traditional Japanese room with tatami flooring, sliding doors, and a low wooden table.

Junior Suite Japanese Western Style Room with 3 Rooms for 10 people with Bath, Non-Smoking

  • 1 bedroom
  • Sleeps 10
  • 2 Twin Beds and 8 Twin Futons
  • Free WiFi

View all photos for Junior Suite Japanese Style Room with 2 Rooms and Bath (City View), Non-Smoking

A room with a sofa, armchair, and a table. There is a view of greenery outside the window.

Junior Suite Japanese Style Room with 2 Rooms and Bath (City View), Non-Smoking

  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons
  • Free WiFi

About the area

Unzen

In Unzen .Within a 10-minute walk of the ryokan, you'll find Unzen Jigoku Hell and Vidoro Museum. Also, Unzen Ropeway is within 3 miles (5 km) and Unzen-Amakusa National Park is within 6 miles (10 km).

What's nearby

  • Unzen-Amakusa National Park - 1 min walk - 0.0 km
  • Unzen Toy Museum - 1 min walk - 0.2 km
  • Oshidori Pond - 7 min walk - 0.6 km
  • Unzen Jigoku Hell - 10 min walk - 0.9 km
  • Vidoro Museum - 11 min walk - 1.0 km

Getting around

  • Shimabaragaiko station - 30 min drive
  • Amakusa Airport (AXJ) - 88 min drive

Restaurants

  • ‪食楽大盛 - ‬12 min drive
  • ‪雲仙ドライブイン もみじ - ‬6 min drive
  • ‪入潮 - ‬12 min drive
  • ‪洛粋 - ‬3 min walk
  • ‪六兵衛茶屋千々石店 - ‬10 min drive

About this property

Ooedo Onsen Monogatari Unzen Toyokan

3.5-star ryokan near Unzen Jigoku Hell
There's a restaurant on site. Public spaces have free WiFi. Ooedo Onsen Monogatari Unzen Toyokan also features a terrace, a television in a common area, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Unzen ryokan.

  • 149 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Dining venue
Ooedo Onsen Monogatari Unzen Toyokan offers 149 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. This Unzen ryokan provides complimentary wireless Internet access. Guests have access to shared bathrooms. A nightly turndown service is provided and housekeeping is offered daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open 24 hours.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Japanese futons are provided based on the number of adults in the reservation.

We should mention

  • Up to 3 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Yukai Resort Toyokan
Yukai Resort Toyokan Inn
Yukai Resort Unzen Toyokan Inn
Yukai Resort Unzenonsen Unzen Toyokan
Ooedo Onsen Monogatari Unzen Toyokan Unzen
Ooedo Onsen Monogatari Unzen Toyokan Ryokan
Ooedo Onsen Monogatari Unzen Toyokan Ryokan Unzen

Frequently asked questions

How close is Ooedo Onsen Monogatari Unzen Toyokan to the airport?

Ooedo Onsen Monogatari Unzen Toyokan is 29.3 mi (88-min drive) away from the Amakusa Airport (AXJ) airport, the closest popular airport to the property.

How much does it cost to stay at Ooedo Onsen Monogatari Unzen Toyokan?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Ooedo Onsen Monogatari Unzen Toyokan on Aug 28, 2026 start from CA $168, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ooedo Onsen Monogatari Unzen Toyokan have an airport shuttle?

Airport shuttle services are not available at Ooedo Onsen Monogatari Unzen Toyokan.

Does Ooedo Onsen Monogatari Unzen Toyokan offer free breakfast?

Ooedo Onsen Monogatari Unzen Toyokan does not offer free breakfast.

Is there a casino at Ooedo Onsen Monogatari Unzen Toyokan?

No, there is no casino at this ryokan.

What time is check-in at Ooedo Onsen Monogatari Unzen Toyokan?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Ooedo Onsen Monogatari Unzen Toyokan?

This ryokan offers free self parking.

Does Ooedo Onsen Monogatari Unzen Toyokan have a pool?

Ooedo Onsen Monogatari Unzen Toyokan does not have a pool.

Does Ooedo Onsen Monogatari Unzen Toyokan have a restaurant?

Yes, there is a restaurant on site.

Does Ooedo Onsen Monogatari Unzen Toyokan have a spa?

There are no spa services available at this ryokan.

How close is Ooedo Onsen Monogatari Unzen Toyokan to downtown Unzen?

Ooedo Onsen Monogatari Unzen Toyokan is 4.5 mi away from Unzen.

Ooedo Onsen Monogatari Unzen Toyokan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 109 reviews
Rating 8 - Good. 38 out of 109 reviews
Rating 6 - Okay. 24 out of 109 reviews
Rating 4 - Poor. 12 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

The hotel is very large with many guests. Our room itself is spacious. Onsen is comfortable but there's not much view. It's a quiet area, besides the Onsen Jinku, there's not much to see. But overall, the experience is good.
Stayed 1 night in Dec 2022
Verified review

4/10 Poor

pauline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our tatami room was incredibly dirty, dusty and bathroom wS leaking n smelly. Bathroom near dining room, water leaked around the toulet when flushed. Sests stuck to dining room floors because floors were vrimy n sticky. When i showed the staff at the front desk, pictures of the grimy tib, they only apologizedand said the hotel is old. We have stayed in 400 yo lodgings in narita, rome and venice that were clean! I wish i could show u puctures that i took!
Filthy tub
Leaking toilet that hotel placed a towel to absorb
Dirty sink and fixture
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
The Good: The hot spring baths on the 5th floor (inside and outside) are really worth the challenge in getting to the hotel. There is good hiking around the town although the info available from the tourist office is quite limited for those speaking English. The Not So Good: The room I had, although quite spacious, was not very practical. A single thin futon bed was in the middle of a otherwise largely empty space. There is a very low traditional Japanese table with pillows to sit on, but no desk. The bathroom I had was clean, but well... in need of updating. The room is not well insulated and definitely gets cold quickly in early December, without the heating on full blast. There was separate sitting area as a part of the suite, with faded and time discolored couches and chairs. With some investment, this place could be great.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities
Superbe-ein super Aufenthalt mit altem japanischen Charme in traditionellem Stil - habe auch super geschlafen auf dem Tatami im großen Zimmer - sehr freundliches Personal mit Bingo Christmas Nights als witziges Highligh - Top Onsen rooftop und Keller…wow
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Atsushi

Disliked: Cleanliness, amenities, property conditions & facilities
対応等はよかったが部屋は古く寝るだけなら良いかな程度でした。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

KIM

Liked: Cleanliness, amenities, property conditions & facilities
운젠에 간다면 여기가 좋은 선택이 될 수 있습니다
Stayed 1 night in Dec 2025
Verified review

8/10 Good

po wing

Liked: Cleanliness, staff & service, amenities
日式房間 整潔 舒適 要下午三時 先可以入房 可以改善 員工服務態度非常好 門口有停車場 方便泊車 自助晚餐 超值 天台有露天風呂
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

TAK KEUNG

Liked: Cleanliness, staff & service, amenities
櫃檯服務殷勤，客房佈局充滿日本傳統 優雅氣息， 地點距離"雲仙地獄"非常近。 值得入住
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉からの景色が素晴らしかったです。
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

KOSAKU

夕食時間の区分をもっと工夫してほしい
Stayed 1 night in May 2025
Verified review

8/10 Good

??

Liked: Staff & service
楽しめました
Stayed 1 night in May 2025
Verified review

10/10 Excellent

sanae

Liked: Staff & service, amenities, property conditions & facilities
周辺の散策も楽しめる立地。カラオケや卓球PC漫画も楽しめる
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Yoshimi

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
施設が古く部屋も昭和の雰囲気。 スタッフの対応は最高。 温泉のお湯も良い。 トータルでは良い温泉。
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Masako

バイキングの種類が多くて美味しかったです
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

HITOE

Disliked: Amenities
かなりリーズナブルな価格で１人部屋&１泊２食付きの部屋が予約できたことはとても魅力的だった。しかし、部屋の設備の老朽化が気になり残念だった。 家族やサークル、団体旅行などで、大人数ワイワイと楽しむための施設としては最高だと思った。 バイキングの種類の豊富さはなかなか体験できるものではないのでおすすめである。
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Haoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
环境好，安静舒适，非常棒！
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

??

Liked: Staff & service
Disliked: Cleanliness
大浴場、露天風呂が温泉で広々としており気持ちよかった。夕食、朝食ともにブッフェで選択肢が多く、楽しかった。施設は少し古いのが気になった。
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

???

Disliked: Cleanliness, amenities, property conditions & facilities
部屋のお風呂場が綺麗ではなかった。
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

KOICHI

Disliked: Cleanliness
チェックインのところで、並ぶ列を指示しているが、わからない人が多い。フロントもそれにキチンと気がついておらず、さばけていない。 並んでもらうなら、それなりに手際良く客を捌くべき。 部屋数が多いのが分かるが、廊下、部屋の隅に埃が多い。 露天風呂もいいが、脱衣所の洗面台が髪の毛やらで、結構汚い。もう少し綺麗にしてほしい。
Stayed 1 night in Aug 2023
Verified review

8/10 Good

NORISHIGE

Liked: Cleanliness
Disliked: Staff & service
チェックアウトが12時で、午前中、雲仙地獄が近く、楽しめます。屋上露天風呂は爽快でした。バイキングの食事も地元のメニューもあり、良かったです。
Stayed 1 night in Aug 2023
Verified review

8/10 Good

みな

Liked: Staff & service, amenities
建物自体は古いですが、バイキングが非常に充実してました。
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
석식이 최고였습니다
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Man Cheung

之前住過湯快(下呂)感覺很好, 所以再次選擇湯快. 星期六入住, 旅客人數很多, 雖然登記好入浴場時間, 但5樓的浴池有人滿之患, 兩個細小浴池同時都各有10個人或以上. 另外早晚餐飲質數一般, 可滿足飽的須要但談不上美味. 同集團的酒店, 價格接近但原來質數可以相差咁遠!
Verified review

8/10 Good

Harumi

Disliked: Staff & service
スタッフの方が少ないのか中々対応してもらえなかった。 内線電話も対応してもらえなかった
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Hiroko

食事のテーブルの下が前の客が汚したままで、上はきれいになっていなかった。
Stayed 1 night in Oct 2022