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SH Valencia Palace Hotel

5.0 star property
5-star luxury hotel near City of Arts and Sciences, connected to a shopping center

Choose dates to view prices

Photo gallery for SH Valencia Palace Hotel

Porch
Lobby sitting area
Property entrance
Couples treatment rooms, sauna, hot tub, steam room, hot springs
Daily buffet breakfast (EUR 19.99 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available

Explore the area

Map
Avenida Paseo De La Alameda 32, Valencia, Valencia, 46023
  • Mestalla Stadium
    ‪10 min walk‬
  • City of Arts and Sciences
    ‪16 min walk‬
  • Oceanogràfic Aquarium
    ‪3 min drive‬
  • Valencia (VLC)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Down comforters, minibar, in-room safe, desk

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Single Use

Down comforters, minibar, in-room safe, desk

Junior Suite Single Use

  • 43 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Down comforters, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (3 Adults)

Down comforters, minibar, in-room safe, desk

Superior Room (3 Adults)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room Single Use

Down comforters, minibar, in-room safe, desk

Superior Double Room Single Use

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room (2 Adults + 1 Child)

Down comforters, minibar, in-room safe, desk

Superior Room (2 Adults + 1 Child)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room (with views)

View from room

Superior Double Room (with views)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use (with views)

Down comforters, minibar, in-room safe, desk

Superior Double Room Single Use (with views)

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Valencia

City center retreat .Your stay at this Valencia City Centre hotel places you within 3 miles (5 km) of City of Arts and Sciences and Port of Valencia. Turia Gardens and Palau de la Musica are also within half a mile (1 km).

What's nearby

  • Mestalla Stadium - 10 min walk - 0.8 km
  • City of Arts and Sciences - 16 min walk - 1.4 km
  • Estación del Norte - 2 min drive - 2.1 km
  • Oceanogràfic Aquarium - 3 min drive - 2.5 km
  • Malvarrosa Beach - 5 min drive - 3.8 km

Getting around

  • Valencia Cabanyal Station - 3 min drive
  • Aragon Station - 9 min walk
  • Valencia Airport (VLC) - 20 min drive

Restaurants

  • ‪Palau de la Música - ‬2 min walk
  • ‪Bar Cremaet - ‬2 min walk
  • ‪Restaurante Asiatico Yi - ‬5 min walk
  • ‪Tapis - ‬4 min walk
  • ‪Gran Azul - ‬3 min walk

About this property

SH Valencia Palace Hotel

5-star luxury hotel near City of Arts and Sciences, connected to a shopping center
SH Valencia Palace Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury SH Valencia Palace Hotel. For a fee, parking is available.

This 5-star Valencia hotel is smoke free.

  • 239 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 1995
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
SH Valencia Palace Hotel offers 239 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Languages

Catalan, English, French, German, Italian, Polish, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (EUR 21 per day)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (EUR 21 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 19.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.99 per person
  • Self parking fee: EUR 21 per night
  • Nearby parking fee: EUR 21 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

This property's spa can only accommodate 5 guests at a time.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Palace Valencia
SH Palace
SH Palace Hotel
SH Palace Hotel Valencia
SH Valencia
SH Valencia Palace
Valencia Palace
Valencia Palace SH
Valencia SH
Valencia SH Palace
SH Valencia Palace Hotel
SH Valencia Palace
SH Valencia Palace Hotel Hotel
SH Valencia Palace Hotel Valencia
SH Valencia Palace Hotel Hotel Valencia

SH Valencia Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1006 reviews
Rating 8 - Good. 275 out of 1006 reviews
Rating 6 - Okay. 50 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ERIK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent location. Highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Perfect for a couples stay
Stayed 3 nights in Mar 2025

8/10 Good

Derek

Stayed 3 nights in Feb 2025

8/10 Good

Monica, Montreal

Stayed 3 nights in Feb 2025

2/10 Terrible

Ludwig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelled trip

I never actually got to stay in the hotel because Gatwick cancelled all flights. I requested a refund bit I've not heard anything back. Can someone please get back to me. Customer service Please respond.
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in the hotel. Excellent location to use Turia Gardens for running and walking to the museums and Old Town. Staff were very welcoming and helpful and all speak very good English. They were also very attentive to our needs for taxi and local sight seeing advice. All in all, the hotel is well maintained and has good ambience. Buffet breakfast was excellent, too.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sandra

Stayed 1 night in Feb 2025

10/10 Excellent

brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked everything
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have previously stayed at this hotel on several occasions and have never been disappointed. Rooms clean, modern and well kitted out. Staff always go the distance. Breakfast fabulous and location ideal to travel about.
Stayed 3 nights in Jan 2025

4/10 Poor

Justin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Decent location. Room was clean and comfortable. The staff were not very friendly, welcoming, or helpful. On multiple occasions I asked for something to be brought to my room (example: clean mugs for the coffee maker), and was told by the front desk to go get them myself. I ordered room service twice: once for dinner and once for breakfast. The dinner was fine, not much to write home about. The breakfast was a terrible experience. They got the order wrong, so I told them what the order was supposed to be. They came back in an hour with almost the same order as the first time (still VERY incorrect). Out of time, we told them we did not want it, and to refund us. Because of this, we were scolded as if we did something wrong. This hotel is not much cheaper than the ones in the city center, so I suggest spending the money on a hotel in the city center … hopefully one that has a more accommodating and friendly staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Keila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

8/10 Good

Irina

Stayed 2 nights in Jan 2025

8/10 Good

Pitt

Liked: Staff & service, room comfort

Ok

Well located Hotel that would need a general overhaul. Rooms are are Ok but small; we decided to upgrade at our expense. Pool is very small but we are in the Centre of a big city.
Stayed 7 nights in Dec 2024

10/10 Excellent

Christian, Chicago

Liked: Staff & service, property conditions & facilities
Wonderful access to parkway. Rooms spacious and elegant. Room service reasonably priced and high quality. Aside from the bathroom floor being a bit unkempt, terrific stay.
Stayed 2 nights in Dec 2024

8/10 Good

Edwin, San Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Standard hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 30 minute walk to most places. Quiet and comfortable stay in a lovely hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valencia Trip

What a beautiful hotel! It was so nice and the room was huge with all the comforts.
Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Soonbae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Fabulous hotel in brilliant location. Lovely staff and really helpful. Really clean and well maintained with spacious and spotless room
Stayed 4 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Very nice hotel. We’ll locate and the room was very clean and comfortable. They set everything for our family. Definitely I would stay there again. Highly recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities, room comfort

9/10

Great hotel, location nice and central for museum of science and arts and central/historic district. Excellent breakfast - beds a little too firm for me but other than that, a great stay.
Stayed 3 nights in Oct 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024