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Casa Pakal

3.0 star property
3-star hotel with 1 outdoor pools, connected to a shopping center

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Photo gallery for Casa Pakal

Standard Room | Terrace/patio
Standard Room
Outdoor pool
Front of property
Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
212 C. 43 Sisal, Valladolid, Yuc., 97784
  • Calzada de los Frailes
    ‪1 min walk‬
  • Convent de San Bernardino de Siena
    ‪3 min walk‬
  • Cathedral of San Gervasio
    ‪10 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Valladolid

Heart of Valladolid.Your stay at this hotel will put you steps from Calzada de los Frailes and a 5-minute walk from Convent de San Bernardino de Siena. Pancho Vila Tequileria and Francisco Canton Rosado Park are also within half a mile (1 km).

What's nearby

  • Calzada de los Frailes - 1 min walk - 0.0 km
  • Convent de San Bernardino de Siena - 3 min walk - 0.3 km
  • Cathedral of San Gervasio - 10 min walk - 0.8 km
  • Mercado Municipal - 11 min walk - 1.0 km
  • Cenote Zaci - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 117 min drive

Restaurants

  • ‪Casona Valladolid - ‬8 min walk
  • ‪Paladar de Cura - ‬5 min walk
  • ‪Conkafecito - ‬1 min walk
  • ‪Taqueria el Paisa - ‬7 min walk
  • ‪Le’kaat - ‬4 min walk

About this property

Casa Pakal

3-star hotel with 1 outdoor pools, connected to a shopping center
Free breakfast is served daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. Casa Pakal also features an outdoor pool, coffee/tea in a common area, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Valladolid hotel.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas
Casa Pakal offers 16 accommodations. This Valladolid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided daily.

Languages

English, Spanish

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  • Parking included
  • Free WiFi
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4.6 out of 5, Wonderful, 955 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Airport pick-up shuttle (surcharge) from 10:00 AM to 9:00 PM at scheduled times and on request

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • No elevator

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2500 per vehicle (maximum occupancy 4)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Casa Pakal Hotel
Casa Pakal Valladolid
Casa Pakal Hotel Valladolid

Casa Pakal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 54 reviews
Rating 8 - Good. 16 out of 54 reviews
Rating 6 - Okay. 7 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy room

Room was in the front and was very noisy.
Stayed 2 nights in Mar 2025

10/10 Excellent

luis

Travelled with family
The only “issue” would be No tv No safe No mini fridge No essentials but would be a great plus
Stayed 1 night in Feb 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Julee

Good location, comfortable bed. Breakfast sub par. A roll with jam and banana or apple. No extras. Milk for coffee first day, not the other two mornings. Shared kitchen and fridge ok. A bath mat for the shower would be appreciated as it is very slippery.
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, clean
Stayed 2 nights in Feb 2025

6/10 Okay

Kathryn

Good location - good be a touch confusing for some - but near nice restaurants, etc. Our room had a comfortable bed, the bathroom was serviceable. Communication could be better. They offer a breakfast and we were not told to pick up and wash our own dishes, but found out later when we got a talking to... They have a frig to keep food in and cooking and grilling facilities for guests to use. Also, upon arrival we were notified that we would have to pay cash - sorry for the inconvenience. But, overall, a good price for the room.
Stayed 2 nights in Feb 2025

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value/location

This hotel is well located just a half block off the artisanal restaurant street. So many great choices for dinner. And two blocks the other way is the Convento de San Francisco where there is a sol y luminar every night. 50 pesos from the bus station
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Angus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good find, in a great location and lovely staff. Despite concerns from other reviews about cleanliness, we did not find it dirty at all. Our main issue was the noise. Bring earplugs and you should be fine but be ready for barking dogs inside and outside of the hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was great. Breakfast was not

Check in was easy except the pressure I was given to pay in cash. The front gate is noisy when opened and closed at night. The hotel is small and sound carries really badly throughout it. Great location though, and very clean and comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Noise is a problem everywhere. This one wasn't an exception for us. We were unfortunate to land in room 4, next to the pool washrooms: it seems to hold some pump that was regularly getting triggered, also overnight. On top of that, the door to our room's bathroom would not swing without hitting the floor, which made quite a noise when pushing to unstuck it and close it. Otherwise, the place is gorgeous, the staff is super nice and it's located 100m away from Calle de los Frailes.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Simple clean accommodations as advertised. Great value. Great location that is walk-able to restaurants and shops.
Stayed 2 nights in Nov 2024

8/10 Good

Delphine

Liked: Cleanliness, property conditions & facilities, room comfort

Great location and space

Good hotel, very well located next to the center but in a very quiet street. Beautiful spacious room, super clean. Basic Breakfast included but does not start early enough (even for coffee) for people planning to get to Chichen Itza at opening
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación a pasos de Calzada de los Frailes. Muchas opciones para almorzar/cenar cerca. El hotel muy lindo y la habitacion estaba muy bien. Los recepcionistas muy amables!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
El hotel en general está bien pero hay varios detalles que creo hubieran sido complicados de haber durado más ahí: el agua de la regadera después de un rato baja bastante su presión o simplemente deja de salir, solo uno de los contactos eléctricos sirve, realmente no tiene estacionamiento, el auto se queda en la calle, hay un refrigerador comunitario el cual está algo sucio. El desayuno consiste solo en pan dulce y fruta. El personal de limpieza es muy amable y es quien salva mucho el lugar
Stayed 1 night in Oct 2024

10/10 Excellent

vilma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There is no parking in property, is a very good hotel 15 minutes walking from center. Of the city .but hotel is clean, peaceful .
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindas instalaciones, limpio y el ambiente que se respira es de mucha paz.
Stayed 1 night in Sep 2024

8/10 Good

Johanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel bien entretenu et personnel gentil. Des chiens aboient beaucoup et ça peut perturber le sommeil, particulièrement pour les chambres de luxe qui font face à la rue. Les plus: la piscine, les hamacs, les espaces communs, l’eau à volonté. Les moins: pas de shampooing, pas vraiment d’endroit pour déposer nos valises, mais garde robe. Le petit déjeuner est sommaire; faux croissant, pomme, banane et café. Il n’y a pas de frigo dans les chambres, mais il y en a un grand que tout le monde peut utiliser. Les tours proposés par l’hôtel sont très abordables, particulièrement celui de Rio Lagartos et Las Coloradas. Le chauffeur est très gentil et parle très bien anglais. Il nous transporte en voiture 7 passagers et nous amène directement à ces endroits. *il ne faut pas être stressé en voiture, car il conduit vite et dépasse beaucoup.
Stayed 2 nights in Apr 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No habia nadie en recepcion anes de la hora del check in
Stayed 1 night in Mar 2025

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar bien ubicado muy amable el recepciónista caminando casi a todo lados
Stayed 1 night in Mar 2025

8/10 Good

Monsse

Travelled with partner
Liked: Staff & service
Todo bien
Stayed 2 nights in Mar 2025

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

JUAN JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicación está en un lugar de nivel bajo y requiere de mayor limpieza la alberca, la vista del hotel hacia su vecino de colindancia es de mal gusto, tal vez si subieran la barda para taparlo, luciría mejor. El desayuno es muy sencillo y al pagar el servicio tuvo que ser en efectivo ya que no tenía terminal, lo cual me pareció bastante desagradable.
Stayed 1 night in Feb 2025