Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.
An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hacienda Kaan Ac. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.
Hacienda Kaan Ac offers an airport shuttle 24 hours a day, on request, for a charge of USD 200 per vehicle, roundtrip.
Does Hacienda Kaan Ac offer free breakfast?
Free breakfast isnât provided at Hacienda Kaan Ac, but cooked-to-order breakfast is offered for a fee of USD 15 per person. It's available every day from 8:00 AM to 1:00 PM.
Is there a casino at Hacienda Kaan Ac?
No, there is no casino at this resort.
What time is check-in at Hacienda Kaan Ac?
Check-in start time: 3 PM; Check-in end time: 9:00 PM.
Is there free parking at Hacienda Kaan Ac?
This resort offers free self parking.
Does Hacienda Kaan Ac have a pool?
Hacienda Kaan Ac features an outdoor pool.
Does Hacienda Kaan Ac have a restaurant?
Hacienda Kaan Ac is home to El Filibustero, which features Regional cuisine, garden views, and al fresco dining.
Does Hacienda Kaan Ac have a spa?
This resort doesn't have a spa, but it does offer massages.
How close is Hacienda Kaan Ac to downtown Valladolid?
Absolutely amazing setting! We stayed in the âmuseumâ part. Gorgeous gardens. According to my husband, âa cross between faded elegance and somewhat abandoned. Big room with a 4 poster bed, high ceilings and solid wooden shutters.
CancĂșn is beautiful but very touristy and not much privacy, hacienda offers peace and tranquility.
Staff takes pride in the hacienda and it shows.
Hacienda is perfect for history buffs or anyone that just wants to feel like they are in a fairy tale.
Great conditions of this historic Hacienda, itâs a privilege to be able to spent a day here. Like traveling to the past. Excellent Staff service, cleanliness and hospitality. Delicious food!
Hacienda Kaan Ak was a fabulous experience and stay. This was mainly driven by the caring and humble staff that work there. The staff keep the heart beating of the hacienda. There is so much more potential for the grounds itself and I wish it and the owner well in continued development of the property
We spent 5 nights at this beautiful hotel . A short distance from town. A huge property in beautiful grounds. So peaceful waking up to the bird noises in the garden and nothing else to disturb the tranquility . We had the whole place to ourselves for the first night which was magical. Friendly staff. One point , for a hotel of this quality and prices , breakfast should really be included . Apart from that , I would thoroughly recommend
If you want a nice and quiet place far from the noisy animations of streets and restaurants, and do not care about the absence of Wi-Fi in the bedrooms, this is a perfect place to go. Nice woody environment, with birds singing. The rooms are clean, and give us the impression of going back to the 19th century time with old fashion furniture. The staff is very nice and efficient. There is a place for the breakfast but we did not use it so I cannot comment of that.
The staff were amazing! They went above and beyond for our group and had great communication. The pictures didnt match up in real life compared to the website. Very lack luster. Because of the photos we expected high-end. But it was definitely not that. The restaurant did have good food but hours are very limited. The breakfast was not included even though it said it was on the reception sign and online. The website also stated it has transportation to the airport. It was just a very run down small taxi that barley made ot to the airport. Next time i would book my own transfer. However thats not the staffs fault but the hotels. All in all it was a great stay and we would be back just because of the kind staff.
Beautiful grounds , tranquil, with a sense of it's history still intact.Room was clean but could use a refresh. Overall a pleasant oasis from the hyper active energy of Valladolid centro. Understaffed, although maybe that's due to off season.Still, no help getting luggage to the rooms and no refreshments available in the afternoon.It would be helpful to have at least minimal food and drink available upon check in for arriving guests.We were not made aware that the restaurant closed at 3pm, necessitating a journey into town for dinner. Overall a decent place for a bed and a pool, but not much more. FYI, Valladolid is a fifteen minute drive , a 170 peso /$10USD taxi ride away.
Photos can be very deceiving and so can customer reviews! Our one night stay at the Hacienda Kaan Ac was by far one of the worst stays on our entire trip to the Yucatan. I have stayed in wonderful centuries old villas in Italy and Spain in the past so I thought I knew what I was getting into but I was seriously mistaken.
1. The GPS on our phones does not take you to the entrance to the hacienda. It took us forever to figure out how to get inside because of the GPS and lack of signage.
2. The guard at the gate who let us in was standing by during the day with the gate down but left the entrance unattended and the gate wide open after dark.
3. There was no one to help us with our bags down several flights of wet and slippery outdoor steps to our basement level, cave like room, The staff left mid afternoon and it seemed no one was on the premises except us until the next morning. The receptionist did take us to the room but did not give us a tour or a map of the rather larger property. We had to figure that out on our own.
3, When we did encounter various issues, there was no staff to be found. We needed extra towels, the water pressure was barely more than a trickle. We did not have enough pillows or towels and had to use our one bath towel as an improvised pillow that evening. No wifi was available unless outside. The mattress was as hard as a rock.
I could go on and on but Iâll just say donât stay there!
Terrible hospedaje, no tenĂan internet, ni TV , no contaban con servicios de agua caliente y el cuarto olĂa muchĂsimo a Caño, no me gustĂł nada! No regresarĂa
Me encantoooo! Quiero volver. Lo Ășnico que pedirĂa es que tuvieran algĂșn servicio de comida por la tarde noche. Pero al haber cocina dentro de las villas pues no afecta, llevas cosas del Oxxo.