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Kashama Eco Resort y Spa

Property class: 3.5
Family-friendly 3.5-star hotel with free breakfast

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Photo gallery for Kashama Eco Resort y Spa

A resort with a waterfall, a pool, and a terraced area with outdoor seating.
A bathroom with a large bathtub, a view of a waterfall, and a stone wall.
A waterfall cascading into a river, surrounded by lush greenery and traditional buildings with arched windows and a bridge.
A person lying on a floating platform in a natural setting with a waterfall in the background.
A woman relaxing in a bathtub with candles and plants around her.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Valle Hermoso, Santo Domingo de los Tsachilas, Valle Hermoso
  • Place, Parque Independencia
    ‪35 min drive‬

Room options

View all photos for Standard Twin Room

A bedroom with a bed, a sofa, and a stone wall.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Triple Room

A cozy bedroom with a bed, bedside tables, and a small seating area.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

A bedroom with a bed, a nightstand, a potted plant, and a wooden door.

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Suite, Mountain View

Suite, Mountain View

Suite, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, Hot Tub

A modern bedroom with a large bed, a bathtub, and a view of greenery.

Suite, Hot Tub

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the area

Valle Hermoso

On river.At this Valle Hermoso hotel, you'll be within 20 miles (32 km) of Parque Independencia and 32 miles (52 km) of Blue Waterfall. Macallares Waterfall is 30.3 mi (48.8 km) away.

What's nearby

  • Parque Independencia - 35 min drive - 37.8 km

Restaurants

  • ‪Un Poquito Mas - ‬9 min drive

About this property

Kashama Eco Resort y Spa

Family-friendly 3.5-star hotel with free breakfast
Kashama Eco Resort y Spa offers its guests a full-service spa, a lazy river, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, a sauna, and a terrace are also featured at the family-friendly Kashama Eco Resort y Spa. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Valle Hermoso hotel is smoke free.

  • 12 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Kashama Eco Resort y Spa offers 12 air-conditioned accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include jetted bathtubs, designer toiletries, and complimentary toiletries. Housekeeping is provided daily.
The onsite spa has couples treatment room(s). Services include facials and body treatments. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • High chair
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Lazy river
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25 per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Kashama Eco Resort y Spa Valle Hermoso
Kashama Eco Resort y Spa
Kashama Eco y Spa Valle Hermoso
Kashama Eco y Spa
Kashama Eco Y Valle Hermoso
Kashama Eco Resort y Spa Hotel
Kashama Eco Resort y Spa Valle Hermoso
Kashama Eco Resort y Spa Hotel Valle Hermoso

Frequently asked questions

How close is Kashama Eco Resort y Spa to the airport?

Kashama Eco Resort y Spa is 118.6 mi (212-min drive) away from the Mariscal Sucre Intl. Airport (UIO) airport, the closest popular airport to the property.

Does Kashama Eco Resort y Spa have an airport shuttle?

Airport shuttle services are not available at Kashama Eco Resort y Spa.

Does Kashama Eco Resort y Spa offer free breakfast?

Kashama Eco Resort y Spa offers free full breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Kashama Eco Resort y Spa?

No, there is no casino at this hotel.

What time is check-in at Kashama Eco Resort y Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Kashama Eco Resort y Spa?

This hotel offers free self parking.

Does Kashama Eco Resort y Spa have a pool?

Kashama Eco Resort y Spa features an outdoor pool and a children's pool.

Does Kashama Eco Resort y Spa have a restaurant?

Kashama Eco Resort y Spa is home to El Pambil, which features international cuisine.

Does Kashama Eco Resort y Spa have a spa?

This hotel has a spa, which features facials, massages, and body treatments.

How close is Kashama Eco Resort y Spa to downtown Valle Hermoso?

Kashama Eco Resort y Spa is 3.3 mi away from Valle Hermoso.

Kashama Eco Resort y Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

7.4/10

Cleanliness

4.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service
We cancel at the property, very unprofessional, rude and deshonest front desk agent !
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Santiago

Disliked: Staff & service, property conditions & facilities

Experiencia fallida

El lugar es espectacular, al estar frente a un río y con las comodidades del hotel son una buena combinación, PERO el servicio terrible, para servir un desayuno continental más de una hora, para responder a algún requerimiento con una desobligación...
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

EDUARDO

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019