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"Our room was nice but not what I had thought I had reserved. I paid for a corner room with a balcony and only got the corner room. Staff was not ver
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By a verified traveller on Thu 18 Aug 2016
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Hotel Description
3-star eco-friendly hotel near Lonsdale Quay Market
In suburbs
At this District of North Vancouver hotel, you'll be within half a mile (1 km) of Capilano University and 3 miles (5 km) of Lonsdale Quay Market. Lions Gate Hospital and Lynn Canyon Park are also within 3 miles (5 km).
Full-service spa, health club
A full-service spa, 2 restaurants, and an indoor pool are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.
Free Internet, flat-screen TVs
Featuring conveniences like refrigerators and microwaves, the 162 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, coffee/tea makers, and free newspapers are also available.
Holiday Inn Hotel & Suites North Vancouver ratings based on 9 Verified Reviews
Review Summary
4.9
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Holiday Inn Hotel & Suites North Vancouver
Everyone (4)
5 out of 5
Posted by a verified traveller on 16 Feb. 2019
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5 out of 5
North Vancouver Hotel
Pros:Cleanliness
Location:Not much nearby but a Superstore. Had trouble finding coffee shops and dining other than what was right at the hotel.
Our room was nice but not what I had thought I had reserved. I paid for a corner room with a balcony and only got the corner room. Staff was not very accomodating when I discussed the situation with them. Living area was very small. Bed was comfy and room very clean and quiet.
Posted by Jan, from Portland, OR on 18 Aug. 2016
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Comment from Hotel Management
30 Aug. 2016
by Guest services
Thank you for staying with us and sharing this review. We truly apologize that your stay did not meet your expectations and we could not accommodate your request for the corner room with the balcony. It is our goal to try and meet all our guests requests however this is not always possible. We hope this will not deter you from choosing to stay here on a future visit to the area.
Sincerely,
Guest Service Manager
5 out of 5
Excellent location to all of Vancouver!
Pros:Lots of parking, clean, quiet, centrally-located to all of Vancouver.
Cons:Odd odor in the hallway leading to the pool/laundry/workout center. Smells like rubber mats that were wet too long. Replace the carpet there.
Location:A short bus ride, or drive gets you to MAIN street (North Vancouver). Check out Moja Coffee - WOW! Capilano Suspension bridge nearby, too!
There are zillions of hotels in Vancouver. Downtown is a great place to be, but it's extremely crowded, and many of the hotels can be noisy, expensive, and/or unavailable during peak times. But, right over one of the north bridges, a bit west of the city, is a lovely Holiday Inn, that immediately makes you think you're in the 'north country!' We wanted an alternative. In North Vancouver, officially, there's an area near the SeaBus that has some hotels, but those are also crowded, expensive, and have no, or paid parking only available. So...go for the alternative! If you're going to take trips north, south, east, and west, such as going up to Whistler, visiting the Capilano suspension bridge, going to the parks, visiting Vancouver Island, etc., this hotel is perfect! It's also clean, quiet, and comfortable! The furniture/facilities are new and in good shape - saw a handyman with caulk fixing something in another room during our stay. Attached to the hotel are two nice restaurants (Pantry and the Pub) with great food and drinks - semi-slow service, but friendly. The parking lot is large, there's an indoor pool and hot tub, and there are fireplaces inside the lobby. In addition, there's a late night coffee/drink 'bar' (English pub) attached to the lobby! There's a bus on Lilloete Rd. that can take you to the SeaBus, then downtown (exact change only). This will be our home base for the future when visiting!
Posted by LSeltzer, from Fresh Meadows, NY on 12 Oct. 2015
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Comment from Hotel Management
16 Dec. 2015
by guest service
Thank you so much for your five star review of your recent stay at our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your the positive feedback. We hope you will visit us again.
Sincerely,
C.Alam
5 out of 5
Nice clean hotel with a good restaurant
Pros:Beautiful, clean and updated rooms, great food, quiet
Location:Close to suspension bridge, Stanley park
Reasonably priced restaurant and very good food
Indoor pool and hot tub
Posted by dan, from st louis on 26 Aug. 2015
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Comment from Hotel Management
10 Feb. 2016
by GSA
Thank you for sharing your stay review, we greatly appreciate it.
Guest Services Team
5 out of 5
Comfortable, quiet, would stay here again.
Pros:Free Internet, Quiet
Easy location to meet with family. Friendly, helpful staff. Close to our destination.
Posted by EthelSnakes, from Kingston, WA, USA on 2 Jan. 2013
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4 out of 5
Spent 5 nights at the hotel. Found it very comfortable and the staff excellent. Convenient to the freeway and northern attractions.
Pros:Free Internet, Quiet
I spent 5 nights at the hotel and found it comfortable and with excellent staff. The location is convenient to the freeway and northern sight-seeing attractions. If you have a car, it's great. The restaurant was good, and the portions were large enough for sharing. No free breakfast. Not really any restaurants within walking distance.
Posted by NoraG, from Indiana, USA on 16 Aug. 2012
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5 out of 5
What a nice place to put up your feet and relax.
Pros:Free breakfast, Close restaurants, Quiet
We needed a family friendly place and this was it! We felt comfortable and the breakfast was a nice surprise.
Posted by happyfeet, from fresno on 4 Feb. 2011
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5 out of 5
great hotel experience
Very nice and clean hotel. Front deck was very friendly and helpful. Hotel was located in the perfect area, 20 min to downtown Vancouver and 20 min to the mountains. If you have a car, park in Chinatown for 3 dollars all day and take the bus everywhere.
Posted by a verified traveller on 20 Jul. 2008
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5 out of 5
Security is everything
I have stayed in this establishment quite often when I am on business in North Vancouver and the staff are wonderful, helpful and attentive, the hotel is secure and I always feel safe there. It's location is hard to get to, but once there it is a haven.
Posted by a verified traveller on 13 Jul. 2007
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About the Holiday Inn Hotel & Suites North Vancouver
Holiday Inn Hotel & Suites North Vancouver offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 2170 square feet (202 square meters). A spa tub, a sauna, and spa services are also featured at the eco-friendly Holiday Inn Hotel & Suites North Vancouver. Free self parking is available. Smoking is allowed in designated areas at this 3-star District of North Vancouver hotel.
1 building
162 guestrooms or units
6 levels
2 dining venues
2 bars or lounges
2170 sq ft of conference space
202 sq m of conference space
Coffee shop
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Front-desk safe
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Elevator
Smoking in designated areas
Family Friendly Amenities
Indoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Vancouver, BC (YVR-Vancouver Intl.) (25.4 km / 15.8 mi)
Parking: Free self parking
Room Amenities
Holiday Inn Hotel & Suites North Vancouver offers 162 air-conditioned accommodations with safes and complimentary newspapers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Connecting rooms available
Food & Drink
The Pantry - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Churchills Lounge - Onsite cocktail bar.
Seymours Pub - This pub serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Spa Services
Manicures and pedicures
Facial treatments
Aromatherapy treatments
Massages
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Minimum check-in age is: 19
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CAD 10.0 per night.
Free cribs (infant beds)!
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between CAD 9 and CAD 15 per person (approximately)
Rollaway bed fee: CAD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Holiday Inn Hotel North Vancouver
Holiday Inn North Vancouver
Holiday Inn Hotel And Suites North Vancouver
North Vancouver Holiday Inn
Holiday Inn Hotel Suites North Vancouver
Holiday & Suites Vancouver
Holiday Inn Hotel & Suites North Vancouver Hotel
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
