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5.0 out of 5

"Our room was nice but not what I had thought I had reserved. I paid for a corner room with a balcony and only got the corner room. Staff was not ver ... " More

By a verified traveller on Thu 18 Aug 2016

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Hotel Description

3-star eco-friendly hotel near Lonsdale Quay Market

In suburbs

Stay at this District of North Vancouver hotel and you'll be within half a mile (1 km) of Capilano University and 2 miles (3 km) of Park and Tilford Gardens. Lonsdale Quay Market and Lions Gate Hospital are also within 3 miles (5 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and an indoor pool are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 162 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, coffee/tea makers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$149* Per night/room 28 Oct. - 29 Oct.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Hotel & Suites North Vancouver ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites North Vancouver

Everyone (4)
5 out of 5

Posted by on 16 Feb. 2019

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5 out of 5

North Vancouver Hotel

Pros: Cleanliness
Location: Not much nearby but a Superstore. Had trouble finding coffee shops and dining other than what was right at the hotel.
Our room was nice but not what I had thought I had reserved. I paid for a corner room with a balcony and only got the corner room. Staff was not very accomodating when I discussed the situation with them. Living area was very small. Bed was comfy and room very clean and quiet.

Posted by , from Portland, OR on 18 Aug. 2016

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Comment from Hotel Management

30 Aug. 2016 by Guest services

Thank you for staying with us and sharing this review. We truly apologize that your stay did not meet your expectations and we could not accommodate your request for the corner room with the balcony. It is our goal to try and meet all our guests requests however this is not always possible. We hope this will not deter you from choosing to stay here on a future visit to the area. Sincerely, Guest Service Manager

5 out of 5

Excellent location to all of Vancouver!

Pros: Lots of parking, clean, quiet, centrally-located to all of Vancouver.
Cons: Odd odor in the hallway leading to the pool/laundry/workout center. Smells like rubber mats that were wet too long. Replace the carpet there.
Location: A short bus ride, or drive gets you to MAIN street (North Vancouver). Check out Moja Coffee - WOW! Capilano Suspension bridge nearby, too!
There are zillions of hotels in Vancouver. Downtown is a great place to be, but it's extremely crowded, and many of the hotels can be noisy, expensive, and/or unavailable during peak times. But, right over one of the north bridges, a bit west of the city, is a lovely Holiday Inn, that immediately makes you think you're in the 'north country!' We wanted an alternative. In North Vancouver, officially, there's an area near the SeaBus that has some hotels, but those are also crowded, expensive, and have no, or paid parking only available. So...go for the alternative! If you're going to take trips north, south, east, and west, such as going up to Whistler, visiting the Capilano suspension bridge, going to the parks, visiting Vancouver Island, etc., this hotel is perfect! It's also clean, quiet, and comfortable! The furniture/facilities are new and in good shape - saw a handyman with caulk fixing something in another room during our stay. Attached to the hotel are two nice restaurants (Pantry and the Pub) with great food and drinks - semi-slow service, but friendly. The parking lot is large, there's an indoor pool and hot tub, and there are fireplaces inside the lobby. In addition, there's a late night coffee/drink 'bar' (English pub) attached to the lobby! There's a bus on Lilloete Rd. that can take you to the SeaBus, then downtown (exact change only). This will be our home base for the future when visiting!

Posted by , from Fresh Meadows, NY on 12 Oct. 2015

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Comment from Hotel Management

16 Dec. 2015 by guest service

Thank you so much for your five star review of your recent stay at our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your the positive feedback. We hope you will visit us again. Sincerely, C.Alam

5 out of 5

Nice clean hotel with a good restaurant

Pros: Beautiful, clean and updated rooms, great food, quiet
Location: Close to suspension bridge, Stanley park
Reasonably priced restaurant and very good food Indoor pool and hot tub

Posted by , from st louis on 26 Aug. 2015

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Comment from Hotel Management

10 Feb. 2016 by GSA

Thank you for sharing your stay review, we greatly appreciate it. Guest Services Team

About the Holiday Inn Hotel & Suites North Vancouver

Location 700 Old Lillooet Rd, District of North Vancouver, BC V7J2H5

Property Features

Holiday Inn Hotel & Suites North Vancouver offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 2170 square feet (202 square meters). A spa tub, a sauna, and spa services are also featured at the eco-friendly Holiday Inn Hotel & Suites North Vancouver. Free self parking is available. Smoking is allowed in designated areas at this 3-star District of North Vancouver hotel.

  • 1 building
  • 162 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2170 sq ft of conference space
  • 202 sq m of conference space
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Vancouver Intl. Airport (YVR) (29.6 km / 18.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Hotel & Suites North Vancouver offers 162 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.

The Pantry - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Churchills Lounge - Onsite cocktail bar.

Seymours Pub - This pub serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12 and CAD 20 for adults, CAD 6 and CAD 12 for children (approximately)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel North Vancouver
  • Holiday Inn North Vancouver
  • Holiday Inn Hotel And Suites North Vancouver
  • North Vancouver Holiday Inn
  • Holiday Inn Hotel Suites North Vancouver
  • Holiday & Suites Vancouver
  • Holiday Inn Hotel & Suites North Vancouver Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.