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Hotel Imperial

3.0 star property
3-star Colonial hotel near Veracruz Harbour

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Photo gallery for Hotel Imperial

Enjoy breathtaking views of a historic building with a prominent tower from this balcony.
Enjoy the serene views from the balcony with a wrought iron railing, surrounded by lush greenery.
Experience the classic elegance of this beautifully designed room, featuring a grand wardrobe, plush sofa, and sophisticated chandelier.
Stunning staircase with ornate columns and classic design, leading to an upper floor.
Experience the charm of a historic urban neighborhood with classic architecture and lush greenery.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700
  • Zócalo
    ‪1 min walk‬
  • Veracruz Harbour
    ‪3 min walk‬
  • Veracruz Aquarium
    ‪3 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Relax in this inviting room with a large bed, two nightstands, and a wall-mounted heater.

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Two single beds with patterned bedspreads, nightstands, and a wooden headboard.

Executive Double Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Comfortable retreat with a large bed, classic headboard, and two nightstands for a restful stay.

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Double Beds

Two single beds with wooden headboards and matching nightstands, each dressed with a white bedspread and red trim.

Standard Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, City View

Relax in comfort with a four-poster bed, bedside table, and flat-screen TV.

Presidential Suite, City View

  • 43 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Relax in comfort with a large bed, flat-screen TV, and a convenient desk area.

Deluxe Room

  • Sleeps 2
  • 1 King Bed

About the area

Veracruz

Heart of Veracruz.A stay at this Malecon hotel places you within half a mile (1 km) of Veracruz Harbour and 2 miles (3 km) of Veracruz Aquarium. Zócalo and Fototeca are also within half a mile (1 km).

What's nearby

  • Zócalo - 1 min walk - 0.0 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Veracruz Aquarium - 3 min drive - 2.6 km

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪Sunset Coffee & Beers - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk

About this property

Hotel Imperial

3-star Colonial hotel near Veracruz Harbour
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Imperial also features laundry facilities, room service (during limited hours), and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Veracruz hotel.

  • 1 building
  • 37 guestrooms or units
  • 4 levels
  • Built in 1794
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Imperial offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Hotel Imperial Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 113 out of 325 reviews
Rating 8 - Good. 92 out of 325 reviews
Rating 6 - Okay. 51 out of 325 reviews
Rating 4 - Poor. 27 out of 325 reviews
Rating 2 - Terrible. 42 out of 325 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mayte Samantha

Stayed 2 nights in Apr 2025

6/10 Okay

Yesenia

Travelled with family
Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Stayed 4 nights in Nov 2024

2/10 Terrible

Mariana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel imperial veracruz mexico

El hotel imperial en veracruz es una propiedad muy vieja necesita remodelación colchones y almohadas muy duras nesesita urgente una remodelación
Stayed 3 nights in Nov 2024

6/10 Okay

Amber

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

oralia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great foo ok overall i well recommended .
Stayed 1 night in Dec 2023

10/10 Excellent

Rey de jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice but is noise because the ubication, great place high recommended
Stayed 1 night in Nov 2023

10/10 Excellent

Lauren

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

FRANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Dionisio

Travelled with family
Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, charming stay

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Stayed 2 nights in Nov 2022

8/10 Good

Maximino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff. We will definitely stay here again
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel was ok

Hotel was ok. But a bit outdated. Location is great
Stayed 3 nights in Jul 2019

2/10 Terrible

Jose, Highland Park, Illinois

Disliked: Staff & service
Poor attitude and responsiveness of manager. Very poor service to customers. Not accountability at all. Noisy place at night due to Street parties. If you want your vacation end up in a total disaster, stay in this hotel
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The problem is that due to the renovation works, some areas are not finished in the rooms. It highly smells at humidity. The staff is great and always seeking to assist you.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Wonderful

For the price it is very good
Stayed 3 nights in Aug 2018

8/10 Good

rosarito, Oakland, CA

Liked: Cleanliness, staff & service, room comfort

Nice hotel close to the Port

Nice area, music playing til the wee hours but you couldnt hear it after falling asleep, AC, remodeled 1 year ago. Rooms available facing plaza. Outdoor/Indoors Restaurants right outside hotels. Church across the street. Public dancing for 1 hour in plaza (Danzones), walking distance to the malecon (port), boat tours available, shopping, lots of ice cream shops
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

in the middle of everything

Walk outside and run into the zocalo, the main plaza, downtown local & tourist shopping, the church, restaurants. Just around the corner from the Parroquia and the pier for more shopping, eating and people watching. Sometimes you can board & visit foreign ships. Back to the hotel, it's charming and super clean. Modernish and very charming. The personnel is solicitous and sweet, always going out of their way to be helpful.

2/10 Terrible

i have nothing, F

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

I arrived the 27 th of January the girl at the desk was on her cell was chatting , not speaking English I told her I have confirmation # she said que es esto I explain to her that means I paid the room and I like to see the room she brought me in the room I never see something like that in all my life I travelled in 46 country's I feld very low after two hours I came back took my luggage and I left I was trying to contact with Expidia .ca not Eble I was very angry I paid 321.00 $ for out ,,,,, any hope I will get my money back that's my question??????????

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST STAY EVER

The hotel has no quality control. The first room didn't have a door between the bathroom and the room, then the towel were dirty, all the carpets and the hotel is not clean, noise and with bad service. The toilet was broken and flooded the room. This is by far the worst hotel i have ever stayed. I don't recommend this hotel AT ALL.

4/10 Poor

Fred, Texas, USA

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad hotel in a great location

Poor access with no parking, and no help with luggage. Shower leaked badly all over the bathroom, and toilet did not flush properly. No place to sit except on the bed

8/10 Good

Verified traveller

Liked: Staff & service
Faded elegance. Staff speak little English no hot water most of time. Beds were good. AC worked. Our room at the back was quiet. We would stay there again.