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SureStay Plus Hotel by Best Western Hesperia

2.5-star property
12033 Oakwood Ave, Hesperia, CA 1-855-887-0424
4.3 out of 5
Very good!
See all 8 travelocity Reviews

"Quiet room on ground floor as requested at check in, accommodating staff, easy check in " More

By a verified traveller on Fri 27 Nov 2020

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Hesperia

City center stay

You'll find The Mall of Victor Valley and Scandia Family Fun Center within 2 miles (3 km) of this hotel. Also, Desert Valley Hospital is within 3 miles (5 km) and Hesperia Community park is within 6 miles (10 km).

Renovated in 2020

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $137* Per night/room 20 Apr. - 21 Apr.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Hesperia ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Hesperia

Everyone (6) Family (1)
5 out of 5

Posted by on 15 Apr. 2024

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Comment from Hotel Management

17 Apr. 2024 by GM

Dear Johnny,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.SureStay Plus Hotel By Best Western Hesperia.

5 out of 5

Posted by on 10 Jun. 2023

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Comment from Hotel Management

30 Jun. 2023 by GM

Hello Evelia,We sincerely appreciate your positive rating score and support of our hotel. It brings us joy to know that we made your stay enjoyable, and we look forward to welcoming you back in the future.Sincerely,Hotel General Manager.SureStay Plus Hotel by Best Western Hesperia.

4 out of 5

Posted by on 5 Sep. 2022

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Comment from Hotel Management

4 Dec. 2022 by Manager

Hello Linda,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2 out of 5

Posted by on 3 Nov. 2021

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Comment from Hotel Management

2 Feb. 2022 by Manager

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

4 out of 5
Quiet room on ground floor as requested at check in, accommodating staff, easy check in

Posted by on 27 Nov. 2020

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Comment from Hotel Management

28 Nov. 2020 by Manager

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and your insights regarding our room. We hope to see you again and that you will be truly impressed with our continued improvements.

4 out of 5
Staff made check in really easy and welcoming. Would definitely stay here again.

Posted by on 28 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Martin

We are pleased that our team was able to make your stay comfortable and enjoyable. It is our mission to make every guests feel at home. Thank you for your time and feedback and we look forward to seeing you soon. Have a marvelous day.

5 out of 5
I like it’s sorroundings and it is very quiet.Well the staff was competent the beds were wonderful and the bathrooms and chairs was nice.I will go back there once I get the opportunity again.Keep up the good work.

Posted by on 15 Sep. 2019

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5 out of 5

Posted by on 19 Aug. 2019

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About the SureStay Plus Hotel by Best Western Hesperia

Location 12033 Oakwood Ave, Hesperia, CA 92345

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is available. The business-friendly SureStay Plus Hotel by Best Western Hesperia also features an outdoor pool, laundry facilities, and express check-out. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Hesperia was completed in December 2020. Smoking is allowed in designated areas at this Hesperia hotel.

  • 68 guestrooms or units
  • Breakfast available (free)
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Hesperia offers 68 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • LED television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TRICITY INN
  • Surestay Plus By Best Hesperia
  • SureStay Plus Hotel by Best Western Hesperia Hotel
  • SureStay Plus Hotel by Best Western Hesperia Hesperia
  • SureStay Plus Hotel by Best Western Hesperia Hotel Hesperia

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.