Skip to main content
Beginning of main content

"The hotel is nice and well kept. Everybody is very helpful. It's really close to the metro station, one to the right and one to the left. We used the ... " More

By a verified traveller on Tue 20 Aug 2019

Enter dates to see availability

Hotel Description

4-star eco-certified hotel near Vienna State Opera, connected to the convention center

Neubau stay

Your stay at this Neubau hotel places you within 2 miles (3 km) of Vienna State Opera and Hofburg Imperial Palace. Schönbrunn Palace and St. Stephen's Cathedral are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, a spa tub, and a restaurant are all featured at this eco-certified hotel. Enjoy the gym and perks like free WiFi. You'll appreciate the sauna, bar/lounge, and laundry facilities.

Comfort Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $113* Per night/room 31 Mar. - 1 Apr.

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

ARCOTEL Wimberger Vienna ratings based on 4 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for ARCOTEL Wimberger Vienna

Everyone (2) Family (2)
5 out of 5
The hotel is nice and well kept. Everybody is very helpful. It's really close to the metro station, one to the right and one to the left. We used the one on the left ( leaving the hotel ) and there is a mall just across the street. We found there a nice pasta / pizza place and there is also a grocery store on the bottom floor. We got a two room place and it was very nice to have all that space. They have a fussball machine and a Xbox. Breakfast was pretty good, plenty of hot and cold food.

Posted by on 20 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

23 Sep. 2019 by Guest Relations

Dear Guest, We were delighted to receive your wonderful feedback. I will make sure to share your comments with the whole team. It would be a pleasure to welcome you again soon. Kind regards, Saskia Henke

1 out of 5
Arcotel Wimberger is not what was advertised. This hotel needs many updates. We have stayed there for over a week and our experience was nothing what you would expect from many other Austrian hotels. Air conditioning does not work when the outside temperature reaches over 25 degrees Celsius. The premier rooms are right under the roof and the temperature in summer reaches unhealthy conditions from 8 AM in the morning. Lower rooms have windows which open either in the direction of a very busy intersection or into a courtyard filled with smoking and loud students from the dorms across. Breakfast is from 6 to 10 AM and the service can't turn tables fast enough after buses loaded with one night visitors. This hotel does not look anything like the pictures presented by Travelocity. The location of the hotel is convenient, right on tram lines and subway line and there is a supermarket Billa right next to the hotel. Those are 2 main advantages but if you plan on spending even one summer day in this hotel you better get ready for no AC and plenty of noise all night long. Room service is quite strange. They dictate what you had enough already. Instead of refilling liquid soap bottle they will remove it and leave you with a tiny soap bottle on the counter. You need to ask them to refill the bottle. Carpet in the hallway on the fifth floor has holes the size of dinner plates but nobody is bothered by them. Front desk is beaten up and scratched as well as all white walls in this hotel.

Posted by , from Boston on 6 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

8 Jul. 2019 by Guest Relations

Dear Guest, Thank you for taking the time to share your detailed feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case we fell short. Please accept our sincerest apology and be assured that your feedback will be taken on board so that we can continue to make improvements. Your comments regarding the air conditioning have been forwarded to the maintenance department. I would like to assure you that we are due to undergo refurbishment in the near future. Please accept our apologies for the noise coming from the adjacent building in the courtyard. Our reception staff is encouraged to inform the police after 10.00 p.m. if the students are too noisy. We are sorry that this did not happen and that your night's sleep was interrupted. It would be our pleasure if you gave us the chance to welcome you again in the future. Kind regards, Saskia Henke

2 out of 5

2.5 Stars

It's okay for the price. No kettle, tissues and toilet paper are not soft. Bed is no good for backpain person. My friend has to sleep on the floor.

Posted by , from CT on 26 Dec. 2017

Was this review helpful to you?
2 out of 5

Bad location. Dangerous at night.

Front desk not friendly nor helpful. Can't sleep due to noise from bar nearby.

Posted by on 3 Nov. 2014

Was this review helpful to you?

About the ARCOTEL Wimberger Vienna

Location Neubauguertel 34-36, Vienna, Vienna 1070

Property Features

ARCOTEL Wimberger Vienna offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 12 meeting rooms are available. Event space at this hotel measures 9580 square feet (890 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the eco-certified ARCOTEL Wimberger Vienna. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 7 levels
  • 9580 sq ft of conference space
  • 890 sq m of conference space
  • Built in 1989
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna (XWW-Vienna West Train Station) (0.7 km / 0.4 mi)
  • Metro station: Urban-Loritz-Platz Tram Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ARCOTEL Wimberger Vienna offers 225 air-conditioned accommodations with safes and hair dryers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Handwerk Restaurant - This restaurant serves breakfast, lunch, and dinner.

Joe's Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Room service (during limited hours) is available.

Spa Services

  • Massages
  • Hot stone massage
  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

ARCOTEL Wimberger Vienna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cribs (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • Children stay free 11
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 31 per day
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arcotel Vienna Wimberger
  • Arcotel Wimberger
  • Arcotel Wimberger Hotel
  • Arcotel Wimberger Hotel Vienna
  • Arcotel Wimberger Vienna
  • Vienna Arcotel
  • Vienna Arcotel Wimberger
  • Wimberger Arcotel
  • Wimberger Arcotel Vienna
  • Wimberger Vienna
  • ARCOTEL Wimberger Vienna Hotel
  • ARCOTEL Wimberger Vienna Hotel
  • ARCOTEL Wimberger Vienna Vienna
  • ARCOTEL Wimberger Vienna Hotel Vienna

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key (nogle)

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

url importing http://www.travelocity.ca/Vienna-Hotels-ARCOTEL-Wimberger-Vienna.h17448-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Vienna-Hotels-ARCOTEL-Wimberger-Vienna.h17448-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Vienna-Hotels-ARCOTEL-Wimberger-Vienna.h17448-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.