Citadella Residence Appartments Vienna

4.0 star property
4-star boutique hotel near Vienna State Opera

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Room options

View all photos for Exclusive Suite, 1 King Bed, Smoking

Exclusive Suite, 1 King Bed, Smoking

Exclusive Suite, 1 King Bed, Smoking

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Accessible, Smoking

Family Suite, 1 Bedroom, Accessible, Smoking | Living room

Family Suite, 1 Bedroom, Accessible, Smoking

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The Hoxton Vienna

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  • Pet friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 326 reviews
The price is CA $150
CA $169 total
includes taxes & fees
Jan 28 - Jan 29
The Hoxton Vienna

About the area

Vienna

Landstraße stay.Your stay at this Landstraße hotel places you within 2 miles (3 km) of Vienna State Opera and St. Stephen's Cathedral. Danube River and Urania are also within half a mile (1 km).

What's nearby

  • Prater - 10 min walk - 0.8 km
  • Schwedenplatz - 11 min walk - 1.0 km
  • St. Stephen's Cathedral - 14 min walk - 1.3 km
  • Stephansplatz - 14 min walk - 1.2 km
  • Vienna State Opera - 3 min drive - 2.5 km

Getting around

  • Hintere Zollamtsstraße Tram Stop - 2 min walk
  • Vienna Mitte Station - 10 min walk
  • Vienna International Airport (VIE) - 14 min drive

Restaurants

  • ‪Strandbar Herrmann - ‬4 min walk
  • ‪Klyo - ‬5 min walk
  • ‪Indus - ‬5 min walk
  • ‪Balthasar - ‬10 min walk
  • Eatalico

About this property

Citadella Residence Appartments Vienna

4-star boutique hotel near Vienna State Opera
Citadella Residence Appartments Vienna offers its guests a sauna, a rooftop terrace, and laundry facilities. WiFi is free in public spaces. The boutique Citadella Residence Appartments Vienna also features dry cleaning/laundry services and a front-desk safe.
  • 10 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
Citadella Residence Appartments Vienna offers 10 accommodations with fireplaces and espresso makers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.50 for adults and EUR 5 for children

Things to do

  • Sauna

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Microwave on request
  • Refrigerator
  • Room service
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.848 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 for adults and EUR 5.00 for children
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and Diners Club.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Citadella Residence Appartments Vienna Apartment
Citadella Residence Appartments Vienna
Citadella Residence Appartments
Citadella Appartments Vienna
Citadella Residence Appartments Vienna Hotel
Citadella Residence Appartments Vienna Vienna
Citadella Residence Appartments Vienna Hotel Vienna

Citadella Residence Appartments Vienna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great base for seeing Vienna, slightly bohemian feel to the apartment which we loved!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous apartment!! Unique and artsy. Spacious and luxurious bathroom.
Stayed 3 nights in May 2019

10/10 Excellent

Hemsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will visit again for sure

Very highly recomanded , my second time
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

7 nights of gloom.

Although staff are helpful the state of the property is in need of maintenance. We booked a suite with a terrace/balcony so we would have plenty of space. On arrival we complained the room had no balcony (also no windows to open), we were moved to another suite. This time with a window that opened out but overlooked wire meshing and a plastic tree with no seating area. We asked if we could access the roof terrace and the sauna. We were told "no roof top terrace, no sauna and no microwaves available". For the 3rd time we were moved again, this time to room 20. This had a tiny balcony, cob webs on the plastic flowers, one plastic chair and mouldy black walls. Overlooking a washing line and 3 high walls. Only 3 coat-hangers in the wardrobe. The bedroom was plain, a gents sock sat in the corner full of dust and hair. The covers on the mattress knocked us sick - the mattress cover was absolutely full of dozens of tiny holes and there was a cluster of tangled human hair ....I could go on but feel sick when I think back. I complained and the person in charge sent a cleaner to change the bedding, sadly the management did not come to view the bedding. Had we not visited Vienna before and knew our way around the city etc (we stayed out of the apartment for a number of hours each day) we would have flown home early. Took too many photographs of the rooms and filth in the Citadella Residence to publish on this website, and they are not very family friendly.
Stayed 7 nights in May 2018

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room, small price.

Amazing room, perfect for a couple on a vacation or a family. The entrance is a bit strange and they don’t have 24 hour reception but overall a great value.
Stayed 1 night in Dec 2017

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely decorated apartment

We stayed in this very nice decorated one bedroom apartment for 3 nights.Bed in bedroom was good size and comfortable but our son slept at sofa-bed which was not comfortable and squeaky . Apartment was clean , had kitchenette, fridge with water , coffee that was very convenient . 7 min walk to subway and CAT , but if you take a tram even less. Quiet area , grocery store 5 min walk . We would recommend this apartment to stay.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is absolutely beautiful. The maid is fantastic and the little extras such as a coffee machine and water make your stay that bit more comfortable. Having a kitchenette meant we could have breakfast at the apartment everyday so saved us a bit of money and was relaxing. The bed was quite hard but that's about it.

10/10 Excellent

val, Lancashire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and stylish - would definitely return

Stayed for five nights for a pre Christmas festive break. Loved the apartment as a great alternative to a hotel. Located in a lovely old building - doesn't look much from outside but lovely inside including the access corridors and staircases to the apartments. There is also a lift. Nice touches like complementary coffee pods and water (still and sparkling) replenished daily, robes and slippers and a good hairdryer. Great quirky decor, small apartment but felt bigger due to clever and tasteful touches. Helpful staff. Lovely bathroom - even tea lights provided for around the jacuzzi! Great situation being within 2 mins walk of tram stop which links you to bus/underground routes to all corners of the city - weekly pass for €16 gives you unlimited use of bus tram and underground so well worth it to explore the city. Also good local amenities - nice Argentinian restaurant around the corner, and a Spar for all groceries etc. Large comfy bed, apartment always warm - underfloor heating plus radiators made it very cosy.

10/10 Excellent

KA KI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious apartment

Location close to city airport train (CAT), beautifully furnished suite and super helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Vikas, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location

After a week in hotel rooms in Vienna, Naples and AnaCapri, the Citadella residence was a good choice to wind down our trip with the choice to cook indoors. The kitchenette was great and so was the wine cellar and the jacuzzi bath. The art in the rooms, though refreshing, was a bit torrid for our four year old. I suppose the other suites have different themes. A Buddha statue was a calming influence. They were kind enough to let us stay till evening in time for our flight.

10/10 Excellent

Lord John Robert, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ for everything at Citadella

We rented 2 Suites for this trip and both of them were superb. The accommodation looks even better than the photos and the location to the city is great. The services rendered by our support staff were excellent. All requests were received and handled promptly and everyone was so very friendly and professional. If I could give them 10 stars I would. On our next stay in Vienna, we will most certainly be staying with them again. Kind regards, Lord Robert

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

A relaxing weekend of art and music in Vienna. The location, size and quality of the appartment made the experience even more unforgettable! Perhaps the decor was not in my style, but totally perfect for trying something different

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbürokratischer Check-in und Check-out, Suize wie beschrieben!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Das Besondere in Top Lage ... Wir kommen gerne wie

KurzurLaub in Wien ... Prater, Naschmarkt, Zentrum vom Hotel aus alles zu Fuß erreichbar S-Bahn ca 2 min vom Hotel entfernt
Stayed 2 nights in Mar 2018

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top feeling

Sehr super hotel. Super Zimmer einfach top
Stayed 1 night in Sep 2017

10/10 Excellent

K, 日本、東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

暮らすように滞在する

フルキッチン付きダイニング、リビング、ウオークインクロゼット、ベッドルーム、ジェットバス仕様のバスタブなど、贅沢な設備で、「暮らす」ようにくつろいで滞在することができました。 アーティスティックな内装はレンガや無垢材などでできていて重厚感があり、観光で疲れて帰ってきてもホテルの部屋にいることを楽しめます。 建物のドアから廊下を通って部屋に行くだけの構造で、共用施設がなく、サービスも快適なハウスクリーニングとオプションの朝食程度です。手続きは、チェックイン時に受け取った鍵を滞在中自己管理し、チェックアウト時に部屋において帰るだけというシンプルさ。 あれこれお世話してほしいという方には向きませんが、ウィーン住まいを疑似体験することを楽しめる人にはこれ以上の環境はありません。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Individuelles wunderschön eingerichtetes Apartment

Das Apartment war riesig und liebevoll mit tollen Details ausgestattet. Wunderschön für ein romantisches Wienwochenende.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preis wert

Seeehr schön

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was extremely happy here. The room was large, clean and had beautiful art all over. The room was much nicer than I expected. The one thing I wish was that the bed was not two beds pushed together.

8/10 Good

Bruno, St. Margrethen

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Wien Historical

Netter Aufenthalt in der Zitadelle. Historische Gebäude fast wie in einer Burg! Schade des es kein Frühstück gibt!

6/10 Okay

Francesco, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente como apartamento

Lugar excelente, pero tuvimos problemas con la calefacción demasiada alta y no hubo forma de bajarla. Por ser apartamentos no tiene servicio completo de recepción y por ser final de año nos perjudicó un poco. Por lo demás el sitio es encantador

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service