Skip to main content
Beginning of main content

"One of the best hotels in Vienna, perfectly located for shopping and tourism. " More

By a verified traveller on Fri 28 Dec 2018

Enter dates to see availability

Hotel Description

5-star luxury hotel near Vienna State Opera, connected to a shopping center

Central Vienna getaway

Within a 10-minute walk of this Innere Stadt hotel, you'll find Vienna State Opera and Albertina. Hofburg Imperial Palace and St. Stephen's Cathedral are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and a gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $323* Per night/room 1 Apr. - 2 Apr.

Suite, 1 King Bed, Terrace (Ring Boulevard View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed (Ring Boulevard View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Hotel Wien ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Wien

Everyone (3) Business (1)
1 out of 5

Posted by on 20 Jul. 2022

Was this review helpful to you?
5 out of 5
One of the best hotels in Vienna, perfectly located for shopping and tourism.

Posted by on 28 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

7 Jan. 2019 by T.Koppitsch

Dear Guest, We appreciate your comments regarding your stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. I am delighted to read that you found our hotel to be one of the best. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we are really looking forward to welcoming you back to our hotel in the nearest future. Sincerely, Thomas Koppitsch Guest Relation Manager Grand Hotel Wien

3 out of 5

Beautiful hotel but..

Pros: The location is amazing and staying in a building with so much history.
Cons: Fix the shower curtains, do not assign non smoking guests to smoking rooms
Location: Very centrally located.
Although i requested a non smoking room they put me in one that clearly had been and it really stank of stale smoke. The staff did not seem to care. Check in took a really long time. The location is great and the actual grander was nice. My room was a bit shabby. The shower curtain did not fit properly and leaked water on the floor despite much effort to secure it. it's worth the stay but only with a good rate.

Posted by , from Plainsboro NJ on 17 Mar. 2017

Was this review helpful to you?
5 out of 5

Perfect location; perfect,attentive, speak English

Pros: Location and staff
Cons: Nothing
Location: In the center of everything we wanted to do or see; suggested a Heuringer (restaurant on its own vineyard in the city of Vienna -- a fascinating time.
One of the few hotels to have survived the war in tact and maintaining all of its old style charm and class. Very close to the Opera, Symphony, Spanish Riding Stable, St. Stephen's Church, and the Kartnerring shopping street. The concierge made excellent and complete suggestions for all questions asked. Each staff person called us by name after the moment of arrival. A very good experience!

Posted by , from New York City, NY on 28 Sep. 2016

Was this review helpful to you?

Property Features

Grand Hotel Wien offers its guests a full-service spa, a sauna, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Hotel Wien. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. This 5-star Vienna hotel is smoke free.

  • 205 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Quartier Belvedere (Arsenalstraße) Station (2.7 km / 1.7 mi)
  • Metro station: Bösendorferstraße, Karlsplatz Tram Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hotel Wien offers 205 accommodations with minibars and espresso makers. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Grand Hotel Wien has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Grand Hotel Wien offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 92.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 45 for adults and EUR 22.50 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Wien
  • Grand Hotel Wien Vienna
  • Grand Wien
  • Grand Wien Hotel
  • Grand Wien Vienna
  • Hotel Grand Wien
  • Hotel Wien
  • Wien Grand Hotel
  • Wien Hotel
  • Grand Hotel Vienna
  • Grand Hotel Wien Hotel
  • Grand Hotel Wien Vienna
  • Grand Hotel Wien Hotel Vienna

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5 stars.

url importing http://www.travelocity.ca/Vienna-Hotels-Grand-Hotel-Wien.h23687-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Vienna-Hotels-Grand-Hotel-Wien.h23687-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Vienna-Hotels-Grand-Hotel-Wien.h23687-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.