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5.0 out of 5

"Lovely hotel. Very welcoming staff. Friendly service. Breakfast buffet excellent. Recommend with no reservation. Great location. " More

By a verified traveller on Fri 08 Nov 2019

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Hotel Description

4-star eco-certified hotel near St. Charles Church

Wieden stay

A stay at this Wieden hotel places you steps from Vienna University of Technology and within a 5-minute walk of St. Charles Church. Naschmarkt and Vienna State Opera are also within half a mile (1 km).

Renovated in 2016

A full-service spa and a gym are featured at this eco-certified hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the sauna, bar/lounge, and laundry facilities.

Classic Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $264* Per night/room 7 Apr. - 8 Apr.

Classic Double or Twin Room (with extra bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Business Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Kaiserhof Wien ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Kaiserhof Wien

Family (1)
5 out of 5
Lovely hotel. Very welcoming staff. Friendly service. Breakfast buffet excellent. Recommend with no reservation. Great location.

Posted by on 8 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by Kaiserhof Management

Thank you very much for your review. We always appreciate to receive comments by our valued guests and we are more than happy that you obviously have enjoyed your stay with us. We do hope to welcome you at Kaiserhof Wien soon. Kind regards, Kaiserhof Wien Managment & Team

Property Features

Hotel Kaiserhof Wien offers its guests a full-service spa, a sauna, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Spa services, a library, and tour/ticket assistance are also featured at the eco-certified Hotel Kaiserhof Wien. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Kaiserhof Wien was completed in February 2016. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1896
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Quartier Belvedere (Arsenalstraße) Station (2.6 km / 1.6 mi)
  • Metro station: Resselgasse Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Kaiserhof Wien offers 74 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Spa Services

  • Sauna in spa
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Kaiserhof Wien offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 6
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 55 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Premier Kaiserhof Wien Hotel Vienna
  • Premier Kaiserhof Wien Hotel
  • Premier Kaiserhof Wien Vienna
  • HOTEL KAISERHOF WIEN
  • Best Western Premier Kaiserhof Wien
  • HOTEL KAISERHOF WIEN Vienna
  • KAISERHOF WIEN Vienna
  • KAISERHOF WIEN
  • Premier Kaiserhof Wien
  • HOTEL KAISERHOF WIEN Hotel
  • HOTEL KAISERHOF WIEN Vienna
  • HOTEL KAISERHOF WIEN Hotel Vienna

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Globe

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.