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Hotel Kaiserhof Wien

4.0 star property
4-star spa hotel near St. Charles Church

Choose dates to view prices

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Restaurant
Sauna, steam room
Front of property
Superior Room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

View in a map
Frankenberggasse 10, Vienna, Vienna, 1040
  • Place, St. Charles Church
    ‪3 min walk‬
  • Place, Naschmarkt
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Kaiserhof Superior Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Superior Room

  • Sleeps 2

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double Room

9.6 out of 10
Exceptional
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

9.8 out of 10
Exceptional
(9 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Business Room

Business Room

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Kaiserhof Business Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Business Room 2 Single bed

  • Sleeps 2

View all photos for Kaiserhof Classic Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Classic Room 2 Single bed

  • Sleeps 2

Kaiserhof Business Room

  • Sleeps 2

Kaiserhof Classic Room

  • Sleeps 2

View all photos for Kaiserhof Classic Room with Extra Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Classic Room with Extra Bed

  • Sleeps 3

View all photos for Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite

  • Sleeps 2

View all photos for Kaiserhof Junior Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Junior Suite

  • Sleeps 2

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About the area

Vienna

Wieden stay.A stay at this Wieden hotel places you steps from Vienna University of Technology and within a 5-minute walk of St. Charles Church. Naschmarkt and Vienna State Opera are also within half a mile (1 km).

What's nearby

  • St. Charles Church - 3 min walk - 0.3 km
  • Naschmarkt - 5 min walk - 0.4 km
  • Vienna State Opera - 9 min walk - 0.8 km
  • Hofburg Imperial Palace - 11 min walk - 0.9 km
  • Vienna Christmas Market - 3 min drive - 2.1 km

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪No Panic Coffee - ‬2 min walk
  • ‪Santos Wieden | Mexican Grill & Bar - ‬4 min walk
  • ‪Wiener Wia-z'haus - ‬2 min walk
  • ‪Asia Pavillon - ‬3 min walk
  • ‪Ying's Kitchen - ‬3 min walk

About this property

Hotel Kaiserhof Wien

4-star spa hotel near St. Charles Church
Hotel Kaiserhof Wien offers its guests a full-service spa, a sauna, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a library, and multilingual staff are also featured at the business-friendly Hotel Kaiserhof Wien. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Kaiserhof Wien was completed in February 2016.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1896
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Kaiserhof Wien offers 74 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 848 out of 1000 reviews
Rating 8 - Good. 125 out of 1000 reviews
Rating 6 - Okay. 17 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Meredith, Ponte Vedra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet. Very convenient to train station.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Amenities
I would stay here again in a heartbeat! The staff is extremely helpful. The hotel is charming. The breakfast offerings are delicious. And the neighborhood is very quiet, even though you can get to places really quickly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Funda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Kaiserhof Wien combines classic charm with modern comfort. The rooms are spotless and quiet, the location is perfect for exploring, and the breakfast is exceptional. Most of all, the staff make you feel genuinely welcome — every interaction is warm and personal.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Funda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing experience staying at Hotel Kaiserhof, everything was perfect and beyond my expectations, beautiful hotel, great staff working there, they did everything what they could to help me to extend my stay, I travelled with kids it was such a pleasure! My family loved it too! Great food for breakfast!
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel, Derwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and terrific breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff. Breakfast was phenomenal! I would recommend this place in a heartbeat and would most certainly return again.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and in walking distance to the city center. The breakfast buffet was great with different options each day. The staff was super friendly and went above and beyond to make the stay memorable. I'll definitely recommend it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ali, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Lots of history. Very walkable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kaiserhof Hotel is lovely. All staff are professional and give excellent service. Attention is given to every detail. Breakfast is delicious and a wonderful way begin our day.
Stayed 3 nights in Jul 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Property conditions & facilities

Excellent stay

Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay especially the friendliness of the staff very much. Next time we visit Vienna we will definitely stay at the Hotel Kaiserhof.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located being a short walk to major spots and near the metro. So the sights of Vienna are accessible. Staff are friendly and helpful. The rooms were clean, spacious and king beds were comfortable. I asked & re wives a great boxed breakfast one day and the normal buffet breakfast was comprehensive. I had a lovely stay at this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A Truly Exceptional Stay! :) We had an absolutely fantastic experience at this amazing Hotel! From the moment my mom and I arrived, everything exceeded our expectations. The atmosphere was warm and welcoming, and the staff made us feel genuinely valued as guests. A special shoutout to Anastasia, who was truly amazing—her kindness, professionalism, and attention to detail made our stay unforgettable. She went above and beyond to ensure everything was perfect, and her warmth made us feel right at home. More than that, all of them made us feel as "QUEENS" :) The room was immaculate, comfortable, and beautifully styled. Every detail, from check-in to check-out, was smooth and thoughtful. The gentlemen in the reception were also amazing! The restaurant was beautiful, and the food exceed our expectations. The best breakfast ever! The manager was also amazing and kind! Thank you to the entire team for such a memorable stay. We’ll definitely be returning—and recommending this gem to everyone we know! Thank you again for an amazing stay! Daian and Luz.
Stayed 3 nights in Jun 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience! Staff extremely helpful and friendly. We wonderful definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon, Cedarville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great - the staff, the room, the breakfast. A little bit of a walk to sights but not bad. Would definitely return.
Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Stayed 2 nights in Jul 2025

6/10 Okay

Jarad

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel with 2 big flaws

The hotel is beautiful. The front desk staff and bartender were friendly and quite charming. The room was quite beautiful and spacious. The failings of the hotel were 2 vital points: (1) Vienna summers are very hot and the air conditioning in the room was substandard. (2) the breakfast buffet was touted as the best in Austria. It isn’t. I’ve lived in Austria since 2014 and have had far better breakfasts at hotels. There was so much marketing propaganda about the breakfast that we were looking forward to experiencing it, but it was frankly mediocre. There are other places in the city to get a wonderful breakfast so leaving the hotel for the meal is highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Phanimohan Venkata, Bangalore

Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025