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Novotel Wien City

4.0 star property
4-star eco-certified hotel near Vienna State Opera

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Photo gallery for Novotel Wien City

Exterior
Executive Room, 1 Double Bed with Sofa bed
Exterior
Bar (on property)
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • St. Stephen's Cathedral
    ‪11 min walk‬
  • Stephansplatz
    ‪11 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Business Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Business Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

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Exterior

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About the area

Vienna

Heart of Vienna.Within a 15-minute walk of this Leopoldstadt hotel, you'll find Prater and Stephansplatz. Vienna State Opera and Vienna Christmas Market are also within 2 miles (3 km).

What's nearby

  • St. Stephen's Cathedral - 11 min walk - 1.0 km
  • Stephansplatz - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 18 min walk - 1.5 km
  • Vienna State Opera - 3 min drive - 2.1 km
  • Vienna Christmas Market - 4 min drive - 2.5 km

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Badeschiff - ‬5 min walk
  • ‪Yori - ‬4 min walk
  • ‪Goldener Papagei - ‬1 min walk
  • ‪Xpedit - ‬5 min walk
  • ‪Duzi's - ‬2 min walk

About this property

Novotel Wien City

4-star eco-certified hotel near Vienna State Opera
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel Wien City. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 8 levels
  • Built in 2007
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Wien City offers 127 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 1. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a security system in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Novotel Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 416 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ayse pinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O
Stayed 4 nights in May 2025

10/10 Excellent

Thomas Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was clean
Stayed 4 nights in May 2025

8/10 Good

CAROLINE

Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Hemlata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet stay in the heart of Vienna!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, brilliant location for getting about, no faults
Stayed 3 nights in Mar 2025

10/10 Excellent

Kanoksak, Neuss

Travelled with family
Perfect location and very good services.
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi we stayed for 4 nights - hotel very comfy & in the central good for yrsndprt links & near every thing we needed - room was warm & had what we needed- lovely city travelled with wife & friends / will recommend thank you
Stayed 4 nights in Jan 2025

10/10 Excellent

Esengül

Travelled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Naileshni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Clean and friendly, Close to the train
Stayed 2 nights in Dec 2024

8/10 Good

Mustafa

Liked: Cleanliness, staff & service

Good enough

Everything was good. Close to the centrum. Rooms are good enough, but the heating sistem is awful..
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located
Stayed 3 nights in Dec 2024

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

We were on a 17 day trip to Italy and Vienna. We loved the easy check in and the location of the hotel. I loved the water pressure in the shower. The only downer for us was the bed was a little on the hard side. The employees were all pleasant and eager to assist us. The hotel was close to many restaurants and a couple of grocery stores and bakeries. Would definitely stay there again. Also the hotel was very quiet and we never heard any noise from the hallway or other rooms.
Stayed 3 nights in Dec 2024

8/10 Good

Birgitte

Stayed 3 nights in Dec 2024

10/10 Excellent

Mustafa Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Thomas

Liked: Cleanliness
I wouldn't stay here again. I didn't sleep well, the heat control was either off or warm/hot even when it was off it was too warm. Opening the balcony door cooled it down but the road noise was too loud to keep it open. The room seemed like it was designed by someone who didn't have much experience, first the sink or to be more accurate a tap with a drainage hole, a completely useless idea. The shower was an overhead one or one attached to the wall, but was mounted at waist height so it wasn't possible to have a normal shower without holding it. The shampoo and shower gel was above shoulder height, who thought that was a good idea? It made it really awkward to dispense. This is a family hotel so be prepared for loud children in the morning going to breakfast, or if your unlucky children in the next room, who were noisy until after midnight. A complaint the next day to reception and all was quiet the next night so at least they acted on feedback. Another room had room service and the tray with half eaten food was outside in the evening and still there the next day at 10.30 when I checked out. I've stayed in other accor hotels and they were much better.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean, nice and spacious. The location is perfect and next to metro station. The hotel is a sustainable hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Joaquin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice lobby. great bar staff!! comfy and modern room. very clean too. the bathroom was very nice. great location! friendly staff.
Stayed 7 nights in Oct 2024

6/10 Okay

Shyang

Stayed 3 nights in Nov 2024