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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property
3-star eco-certified aparthotel near Vienna State Opera

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Photo gallery for smartments Wien Hauptbahnhof

Lobby
Property entrance
Studio | Private kitchen
Lobby
32-inch flat-screen TV with satellite channels, Smart TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

Map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Belvedere
    ‪8 min walk‬
  • Vienna State Opera
    ‪4 min drive‬
  • St. Stephen's Cathedral
    ‪5 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Studio

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Twin

32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio XL

Studio XL | Living area

Studio XL

  • 28 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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Interior

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  • Free WiFi
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CA $297 total
includes taxes & fees
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About the area

Vienna

Favoriten stay.A stay at this Favoriten aparthotel places you within half a mile (1 km) of Belvedere and 2 miles (3 km) of Vienna State Opera. Hofburg Imperial Palace and St. Stephen's Cathedral are also within 3 miles (5 km).
View more Aparthotels in ViennaOpens in a new window

What's nearby

  • Belvedere - 8 min walk - 0.7 km
  • Naschmarkt - 3 min drive - 2.1 km
  • Vienna State Opera - 4 min drive - 2.4 km
  • Hofburg Imperial Palace - 4 min drive - 3.1 km
  • St. Stephen's Cathedral - 5 min drive - 3.5 km

Getting around

  • Vienna Central Station - 2 min walk
  • Alfred-Adler-Straße Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Leberkas-Pepi - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Heberer - ‬2 min walk
  • ‪Green Express - ‬2 min walk

About this property

smartments Wien Hauptbahnhof

3-star eco-certified aparthotel near Vienna State Opera
As a guest of smartments Wien Hauptbahnhof, you'll find a vending machine, coffee/tea in a common area, and express check-in. WiFi is free in public spaces. The eco-certified smartments Wien Hauptbahnhof also features express check-out, a front-desk safe, and an elevator.

This 3-star Vienna aparthotel is smoke free.

  • 162 guestrooms or units
  • Built in 2017
  • Coffee in lobby
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
Smartments Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

Housekeeping is provided every 14 days.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1211 reviews
Rating 8 - Good. 427 out of 1211 reviews
Rating 6 - Okay. 116 out of 1211 reviews
Rating 4 - Poor. 35 out of 1211 reviews
Rating 2 - Terrible. 37 out of 1211 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Libin

Liked: Cleanliness, property conditions & facilities
Good and nice clean property. But no shampoo.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Centrally located
Stayed 4 nights in Feb 2025

8/10 Good

Reihaneh

Business traveller
Liked: Cleanliness, property conditions & facilities
The property is just a short walk from the tube station, making it easy to reach the city centre. The room was clean and well-equipped for long stays, with a stove and dishwasher adding to the convenience. However, there were a couple of minor drawbacks—the phone in the room wasn’t working, and no toothbrush or toothpaste was provided. Despite these small issues, the overall experience was great for the price. Would recommend!
Stayed 4 nights in Feb 2025

8/10 Good

Mehmet Said

Liked: Cleanliness, room comfort

Nice location

The hotel was very close to city transportation that mean walking distance 5 min. It was close to restaurants and shopping malls. It had super nice location. Our bed wasn’t comfortable but it’s ok.
Stayed 3 nights in Feb 2025

8/10 Good

Timothy Edward

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jan 2025

8/10 Good

Gareth

Travelled with group
Liked: Cleanliness, room comfort

Convenient and friendly.

The lady at reception was excellent. She was friendly and professional and welcoming. The facilities were in great condition, and it is in a very handy location near the Hauptbahnhof. The only real downside for a modern building was the lack of any air or ventilation control other than the window.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A good property to stay . Very close to the central station.
Stayed 1 night in Feb 2025

6/10 Okay

Bradley

Business traveller
Disliked: Cleanliness
Humanless front desk relies on glitchy beta software - with no real person backup. Intriguing concept, but they need working software or real humans.
Stayed 1 night in Jan 2025

8/10 Good

Jennie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only once did we see an employee sitting behind the front desk. No one was around when we needed them. If you need to check out of a hotel elsewhere in the city and then move over to Smartments, your luggage might just have to sit unattended in the lobby if you can’t reach anyone on the phone. I won’t stay here again due to the limited hours of expected front desk availability, let alone the actual nearly non-existent availability of hotel staff.
Stayed 7 nights in Dec 2024

6/10 Okay

Nino

Stayed 11 nights in Dec 2024

10/10 Excellent

Yi Xuan

Liked: Cleanliness, amenities, property conditions & facilities
Decent location, as described. Fuss-free check-in.
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well equiped kitchen and cleaning supplies. Super close by a big train hub.
Stayed 8 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great value and an ideal location. We were pleasantly surprised.
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was so disappointed at this experience. It was new to me the no contact check in and it’s basically everting contactless. We had questions and request and had to wait for the next day to receive answers. However the place itself is at an amazing location. Great access to trains and buses.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Felix at reception was very helpful
Stayed 1 night in Nov 2024

8/10 Good

Daniel Marius

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Sarah

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Geoffrey D

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Erika

Liked: Cleanliness

Good location with unfriendly staff.

Not very kind staff…I called the day before to ask if they offered luggage storage and they said yes, when I showed up lady in front desk said they didn’t.. I told her I had called before so she made me fill a form however I had to leave suitcase outside at lobby…I decided just to wait. She told me to come back at 2 but no one was at front desk so had to wait until someone showed up to finally get the room. Clean and close to train station.
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ubicación limpieza prácticidad
Stayed 5 nights in Oct 2024

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very beautiful place.
Stayed 5 nights in Oct 2024

10/10 Excellent

IAN ROBERT

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great setup. Love the easy contactless check in system. We arrived at 3am so it was great to be able to seamlessly pick up our room key. Room was very clean. It's basically a mini apartment. Cutlery etc. is provided. Nice and quiet. Only slight gripe is that it was evident homeless or chancers were sleeping in the lobby. Plus the automatic main entrance door was broken. Once you're in your room though it's perfect. Great location. 2 minute walk to the main station.
Stayed 2 nights in Oct 2024

8/10 Good

Narelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the central station in Vienna. Hugeee coffee maker but no kettle. Very clean and compact studio. Good value for money
Stayed 2 nights in Oct 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe, central, welcoming👍
Stayed 9 nights in Sep 2024