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4.3 out of 5

"Loved this resort. All of the staff are very friendly and helpful. They all had such fun personalities and great senses of humor. Always made you feel ... " More

By a verified traveller on Sun 04 Feb 2024

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Hotel Description

All-inclusive beachfront property with 5 outdoor pools

Beachfront retreat

Within a 15-minute walk of the property, you'll find Windward Islands and Sandy Beach. Maria Islands Nature Reserve and Mankote Mangrove are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the lazy river, free kid's club, and children's pool.

Splash Deluxe Oceanview - Family Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Harmony Deluxe Ocean view - Adult Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Harmony Concierge Junior Suite Ocean view - Adult Only

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harmony Premium Oceanview - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Splash Deluxe Garden view - Family Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Harmony Deluxe Garden view - Adult Only

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Coconut Bay Beach Resort & Spa All Inclusive ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coconut Bay Beach Resort & Spa All Inclusive

Everyone (10) Couples (8) Family (7)
5 out of 5
Loved this resort. All of the staff are very friendly and helpful. They all had such fun personalities and great senses of humor. Always made you feel welcomed. The property itself is beautiful. Always clean and well kept. We really enjoyed the beach. It was always kept clean as well. We constantly saw a tractor come on the beach and clean the seaweed that came a shore. We really liked that the beach has a little bar and little food shack on it. This made it convenient to get drinks and a little bite to eat without having to go back to the resort. And the surf shack right on the beach for all the water sport is convenient as well. The entertainment was awesome. Always something to do every day with several different activities throughout the day. We had so much fun. By far this was the best vacation we have ever had.

Posted by on 4 Feb. 2024

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5 out of 5
Food better than expected and all staff were super friendly

Posted by on 22 Jan. 2024

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4 out of 5
Enjoyed the pools and water slides for the kids also enjoyed the evening entertainment.

Posted by on 18 Jun. 2023

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Comment from Hotel Management

19 Jun. 2023 by Dan

Thank you Pat, glad to see you and your kids enjoyed your stay at the resort.

5 out of 5
All of the staff, the front desk, maintenance, hosts, cooks, servers, shuttle drivers, bartenders, were IMMENSELY helpful, professional, kind & personable. Whatever you're paying them you need to double it, then, double it again. Those folks put their all in their guests. They deserve so much more than what they earn.

Posted by on 12 May 2023

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Comment from Hotel Management

13 May 2023 by Dan

Hi Nicole,Thank you for the nice review and especially the sincere comments about the staff, they truly are Coconut Bay!

5 out of 5
The staff at the resort were beyond expectations! All polite and extremely happy to serve and be in your presence. One resort staff (Tiffany) who works at the adventure counter made homemade fresh Aloe due to being Sunburnt and her brothers flip flops for my husband to wear due to him hurting his foot and believed that would help. They truly care about their customers, it was more of a friendship being made with every staff. The food was great for an all inclusive place. Clean and many pools and hot tubs to swim in. Beach was full of seaweed, but that was no surprise going into that they made it very well known. They are doing the best they can do to keep up with it. Beds were not comfortable to sleep in and the rooms could be more updated. However the food, staff, entertainment, and drinks make up for that! Recommend for anyone staying in St. Lucia!

Posted by on 8 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by Liam

Tara, what Tiffany did for you is amazing. I will personally be sure to thank her. So glad to hear you are part of the family and we hope you will come visit again.

5 out of 5
This resort was great! The food was good, there were so many different things going on and the excursions they offer were so much fun. But what really made our stay memorable was the staff. Everyone was so nice! From the front desk, to the bartenders, to the servers to the drivers, it really was a pleasant experience staying here. The other really great thing is that they offer airport transportation and everything is so well organized. The only downside was that there was a lot of seaweed on the beach when we went but we knew that going into it so it wasn't a surprise. We just stayed in the (amazing) pools. Definitely will be staying here again!

Posted by on 17 Aug. 2022

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1 out of 5
The pictures of the resort are not accurate. The place needs a serious remodel. The bathroom in the room is gross to the point that smells like a public restroom and is dirty. Please stay away. I usually don’t comment or complain but the other negative reviews are all true. It’s just a waste of money never ever going back.

Posted by on 4 Jun. 2022

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1 out of 5
Bad choice Bad food Bad WiFi Nice people Beach ad see weed everywhere

Posted by on 28 May 2022

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4 out of 5

Posted by on 18 Jul. 2021

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5 out of 5
We had a blast at Coconut Bay! It’s not a five star property but had five star service! Our room was always clean and we were always greeted with great attitudes and helpful service! Our favorite staff members were Julia at the front counter, Michi at the excursion desk, and Dona at the lobby bar!

Posted by on 8 Jun. 2021

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About the Coconut Bay Beach Resort & Spa All Inclusive

Location Eau Piquant, Vieux Fort,

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • All land activities, and recreational facilities and equipment included
  • Snorkeling included
  • Kayaking included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Paintball included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • All available beverages included
  • Scuba diving lessons not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Onsite entertainment and activities included
  • Minibar beverages - restrictions apply
  • Tennis lessons included

Property Features

Coconut Bay Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Coconut Bay Beach Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4-star Vieux Fort property.

  • 250 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Coconut Bay Beach Resort & Spa All Inclusive offers 250 accommodations with free minibar items and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Vieux Fort property provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Coconut Walk Marketplace - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Silk - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Calabash - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required. Open daily.

Trattoria - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

The Jerk Tree House - This poolside restaurant specializes in Caribbean cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Coconut Bay Beach Resort & Spa All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coconut Bay All Inclusive
  • Coconut Bay Beach Resort
  • Coconut Bay Beach All Inclusive Vieux Fort
  • Coconut Bay Beach Resort All Inclusive Vieux Fort
  • Coconut Bay Beach Vieux Fort
  • Coconut Bay Beach
  • Coconut Bay Resort St Lucia
  • Coconut St Lucia
  • St Lucia Coconut Bay Resort
  • Resort Coconut Bay
  • Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort
  • Coconut Bay Resort All Inclusive
  • Spa Coconut Bay
  • Coconut Bay Beach Resort St Lucia
  • Coconut Bay Resort Spa St Lucia
  • Coconut & Inclusive Inclusive
  • Coconut Bay Beach Resort & Spa All Inclusive Vieux Fort

You should know

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.