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4.4 out of 5

"Location good. Food was terrible and needed more variety and taste " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

All-inclusive beachfront property with 5 outdoor pools

Beachfront retreat

Within a 15-minute walk of the property, you'll find Windward Islands and Sandy Beach. Maria Islands Nature Reserve and Mankote Mangrove are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the lazy river, free kid's club, and children's pool.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 250 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free minibar items, premium bedding, and free bottled water.

Junior Suite, Concierge Service, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harmony Premium Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harmony Deluxe Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Splash Premium Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, Concierge Service, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Harmony Deluxe Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Coconut Bay Beach Resort & Spa All Inclusive ratings based on 42 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coconut Bay Beach Resort & Spa All Inclusive

Everyone (11) Couples (5) Family (3)
4 out of 5

Posted by on 13 Mar. 2019

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5 out of 5
Location good. Food was terrible and needed more variety and taste

Posted by on 16 Mar. 2020

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5 out of 5
Our entire vacation was incredible. The resort and the food were impeccable. The staff was on another level, they all made us feel so well cared for. Kenny welcomed us every morning with a bright smile and made us feel like we were family. He took care of every one of our needs. The concierge team was also something to brag about, Dahlia made sure that my fiancé’s 30th birthday was perfect and Natasha and Dwayne took care of us always at the bar serving up the finest cocktails and wonderful conversation. I recommend this hotel to all for the most relaxing week of vacation in pure paradise!

Posted by on 10 Jan. 2020

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5 out of 5
The property was clean and had a lot to offer. It could use some updating here and there, but overall it was beautiful, and I would definitely stay here again. The staff, food, and drinks were phenomenal!

Posted by on 22 Dec. 2019

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5 out of 5
Friendly staff, great service. We had a wonderful time and will definitely visit again.

Posted by on 15 Dec. 2019

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5 out of 5

Posted by on 14 Nov. 2019

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4 out of 5
VERY BUGGY! The mosquitos at night are relentless! Bring bug spray! Only island we have been to where we needed bug spray. The resort was even spraying guests at dinner to help.

Posted by on 24 Aug. 2019

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3 out of 5
The bathroom is terrible. The place is not too clean.

Posted by on 16 Aug. 2019

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5 out of 5
Excellent property. Everything was exactly as advertised. Amenities and food exceeded expectations.

Posted by on 29 Jul. 2019

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4 out of 5
PROS: Friendly staff, for the most part. Some really take the time to get to know you, others barely even smile. We appreciated staff members that truly made our stay the best that it could be! Excellent about handling food allergies! Chefs discuss the menu & your dietary restrictions with you. Many staff members remember you & are pro-active about making sure your food is compliant. Food was pretty good at the various restaurants, though more variety would be nice. Many served the same desserts & main courses were similar with just slight variations. Pools & grounds on the Harmony side were well maintained & very nice. Plenty of chaise lounges, umbrellas & hammocks & no additional charges for cabana type seating. Paradise Beach & Bar was a fun respite from the resort at times. No crowds & a fun atmosphere! Fun entertainment each evening! Lots of music & dancing! Charity casino night was fun & we loved the piano bar sing-a-long! CONS: Getting restaurant reservations upon arrival was difficult. Staff member handling this was not friendly/helpful. We were told that we could not get a reservation for our 1st night there & had to speak to a restaurant manager to work this out. We spoke with several other guests who were told that there were no reservations for the entire week, though restaurants had many empty tables Buildings are a little tired looking/need a facelift. Room showers need to be replaced/fixed. Humidity in rooms is a problem...Slippery, wet floors!

Posted by , from Danville on 7 Jul. 2019

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About the Coconut Bay Beach Resort & Spa All Inclusive

Location Eau Piquant, Vieux Fort,

All-inclusive Details

  • Kayaking included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers included (roundtrip)
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Paintball included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Windsurfing equipment not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • All food and beverages included
  • Tennis lessons included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included
  • Snorkeling included

Property Features

Coconut Bay Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Coconut Bay Beach Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4-star Vieux Fort property.

  • 250 guestrooms or units
  • 4 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hewanorra Intl. Airport (UVF) (2.1 km / 1.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Coconut Bay Beach Resort & Spa All Inclusive offers 250 accommodations with free minibar items and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Vieux Fort property provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Coconut Walk Marketplace - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Silk - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Calabash - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required. Open daily.

Seaside - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

The Jerk Tree House - This poolside restaurant specializes in Caribbean cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Round-trip transportation is included for Hewanorra International Airport only. Guests are advised to collect baggage, clear customs then exit through the one main door and look for the welcome kiosk with the Coconut Bay logo.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coconut Bay All Inclusive
  • Coconut Bay Beach Resort
  • Coconut Bay Beach All Inclusive Vieux Fort
  • Coconut Bay Beach Resort All Inclusive Vieux Fort
  • Coconut Bay Beach Vieux Fort
  • Coconut Bay Beach
  • Coconut Bay Resort St Lucia
  • Coconut St Lucia
  • St Lucia Coconut Bay Resort
  • Resort Coconut Bay
  • Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort
  • Coconut Bay Resort All Inclusive
  • Spa Coconut Bay
  • Coconut Bay Beach Resort St Lucia
  • Coconut Bay Resort Spa St Lucia
  • Coconut & Inclusive Inclusive
  • Coconut Bay Beach Resort & Spa All Inclusive Vieux Fort

You should know

  • Coconut Bay Beach Resort & Spa All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.