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Termales del Otoño

4.0 star property
4-star spa hotel near Otono Thermal Springs

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Photo gallery for Termales del Otoño

Hot springs
Aerial view
Deluxe Room
Restaurant
Reception
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Spa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Km 5 Antigua Vía al Nevado del Ruiz, Villamaria, Caldas, 176007
  • Popular LocationOtono Thermal Springs1 min walk
  • Popular LocationPalogrande Stadium12 min drive
  • Popular LocationTorre de El Cable13 min drive
  • AirportManizales (MZL-La Nubia)20 min drive

Room options

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Suite

Suite

  • 65 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Double Sofa Beds

View all photos for Room (Country)

Soundproofing, free WiFi, bed sheets

Room (Country)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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Luxury Room

Luxury Room

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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Junior Suite

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

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Deluxe Room

Deluxe Room

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Ejecutiva)

  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 2
  • 1 King Bed

Junior Room (Ejecutiva)

  • Sleeps 2
  • 1 King Bed

Similar properties

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Estelar Recinto del Pensamiento Hotel
Breakfast included
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4.4 out of 5, Excellent, (119)
The price is CA $106
per night
CA $106 total
includes taxes & fees
16 May - 17 May
Estelar Recinto del Pensamiento Hotel

About the area

Villamaria

In Villamaria .You'll be within half a mile (1 km) of Otono Thermal Springs and 9 miles (15 km) of Palogrande Stadium. Also within 9 miles (15 km) are Torre de El Cable and Los Yarumos Ecopark.

What's nearby

  • Otono Thermal Springs - 1 min walk
  • Tierra Viva Thermal Springs - 2 min drive
  • Palogrande Stadium - 12 min drive
  • Torre de El Cable - 13 min drive
  • Villamaria Cable Via - 22 min drive

Getting around

  • Manizales (MZL-La Nubia) - 20 min drive

Restaurants

  • Solario - 11 min drive
  • Invisible - 11 min drive
  • Ozul - 11 min drive
  • Don Fermin Cervecería - 11 min drive
  • Sabor En Leña - 2 min walk

About this property

Termales del Otoño

4-star spa hotel near Otono Thermal Springs
Termales del Otoño offers its guests a full-service spa, hot springs, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and 6 meeting rooms. A fitness center, spa services, and a terrace are also featured at Termales del Otoño. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Villamaria hotel.

  • 117 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Termales del Otoño offers 117 accommodations with complimentary toiletries. Smart televisions come with cable channels.

Bathrooms include showers. This Villamaria hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eco Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are 8 hot springs on site.

Languages

Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Concerts/live shows
  • Fitness center
  • Full-service spa
  • Hot springs
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)

Room amenities

Entertainment

  • Cable channels
  • Smart TV

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

More

  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This hotel caters to LGBTQ+ guests.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Termales El Otoño Hotel Manizales
Termales El Otoño Hotel
Termales El Otoño Manizales
Termales Otoño Manizales
Termales del Otoño Hotel
Termales del Otoño Villamaria
Termales del Otoño Hotel Villamaria

Termales del Otoño Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 225 out of 475 reviews" "
Rating 8 - Good. 132 out of 475 reviews" "
Rating 6 - Okay. 60 out of 475 reviews" "
Rating 4 - Poor. 29 out of 475 reviews" "
Rating 2 - Terrible. 29 out of 475 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

luis, NEWARK

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the view of the area, I don’t like the time waiting for the room and the towels system in the room to deliver; the customer services was very poor in the restaurant and they request the gratuity fee services in some invoice and another requested like room services some time was in the invoice and another invoice doesn’t put? What this means?
Stayed 2 nights in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
The amount of pools was good. Temperture of msny pools wetr not hot enough.
Stayed 1 night in Dec 2023

6/10 Okay

Alejandro

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Location of the hotel, room and the thermal baths were the features to highlight. We got the biggest suite which was huge and we had our own thermal pool. We had a fireplace and plenty of wood (staff takes care of that). Communication with the front desk and restaurant was only via WhatsApp which was non-efficient. Front desk staff was helpful and they took care of our requests (fireplace, heating). The poorest service was the from the restaurant. Room services typically got the wrong order, took a long time and was not very responsive. They seem to be short staffed. Food was less than average and they didn’t have available many items on their menu (to me the best plates - at least in paper). They should improve their wine list. Finally, not the best hotel for small kids as it has not amenities. Maybe a good option for couples and not more than one night stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff was very friendly.

2/10 Terrible

Karen

Stayed 1 night in Nov 2023

10/10 Excellent

Boyd

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place to rest. Polite staff. It is amazing to be around of nature.
Stayed 1 night in Oct 2023

6/10 Okay

Lina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not too impressed!
The installation was really nice, however the termales (hot springs) were not hot at all - of the the 6-7 semi private pools only two were truly hot. The staff was friendly but the service was horrendous. The servers would see you enter the dinning room and it would still take them 15-20 min to come to welcome you. Don’t get me wrong they were friendly, but completely understaffed. We waited for a coke for about 20min! We were there one night and asked for a robe - they did not have any available two days in a row. For gods sake you are in the middle of the woods at a high altitude and it’s not fun coming out of the pool wet with that temperature - maybe warn guest to BYOR?!? Lastly, the hotel needs up-keeping - the rooms numbers are missing digits, the faucet is nearly outside the sink (Rm 105) and when you turn open the water it falls all over the counter and onto the floor. The only plus was the bed - very confortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Luis, Arlington

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The property has a lot of potential but it's poorly operated and the surroundings are not nice at all. The jacuzzi in the room was not clean when we arrived and the room was not ready. There was no hot water and no hair dryer available. We asked for a hair dryer and they sent us a small one that didn't work properly. We asked to talk to the manager and he refused to talk to us.