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Zerohotel

4.0 star property
Family-friendly 4-star hotel with free breakfast

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Photo gallery for Zerohotel

Property amenity
Terrace/patio
Property grounds
Double Room (Port)
Pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Lautaro Rosas 343, Valparaiso, Valparaiso, 2340000
  • Plaza Sotomayor
    ‪7 min walk‬
  • Port of Valparaiso
    ‪3 min drive‬
  • Vina del Mar Casino
    ‪10 min drive‬

Room options

View all photos for Double Room (Colours)

Double Room (Colours)

Double Room (Colours)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Port)

Double Room (Port) | Beach/ocean view

Double Room (Port)

  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (Port)

Twin Room, 2 Single Beds (Port)

Twin Room, 2 Single Beds (Port)

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds (Colours)

Twin Room, 2 Single Beds (Colours)

Twin Room, 2 Single Beds (Colours)

  • City view
  • Sleeps 2
  • 2 Twin Beds

About the area

Valparaiso

In historical district.Within a 5-minute walk of this Valparaiso hotel, you'll find Fine Arts Museum and El Peral Lift. Paseo Yugoslavo and Casa Mirador de Lukas are also within half a mile (1 km).

What's nearby

  • Plaza Sotomayor - 7 min walk - 0.5 km
  • Valparaiso University - 15 min walk - 1.3 km
  • Port of Valparaiso - 3 min drive - 2.0 km
  • Flower Clock - 9 min drive - 8.0 km
  • Vina del Mar Casino - 10 min drive - 8.7 km

Getting around

  • Puerto Station - 9 min walk
  • Santiago Intl. Airport (SCL) - 85 min drive

Restaurants

  • ‪Brecons Valparaiso - ‬4 min walk
  • ‪Amor Porteno - ‬4 min walk
  • ‪La Bruschetta - ‬4 min walk
  • ‪Cafe del Pintor - ‬3 min walk
  • ‪La Morada Alegre - ‬3 min walk

About this property

Zerohotel

Family-friendly 4-star hotel with free breakfast
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Zerohotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Valparaiso hotel.

  • 1 building
  • 9 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 1880
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Zerohotel offers 9 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 27-inch LED televisions come with cable channels and first-run movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, designer toiletries, and bidets. This Valparaiso hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Limited onsite parking (max 3 spaces per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 27-inch LED TV with cable channels
  • DVD player
  • First-run movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 85000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Zero Hotel
Zero Hotel Valparaiso
Zero Valparaiso
Zero Hotel
Zerohotel Hotel
Zerohotel Valparaiso
Zerohotel Hotel Valparaiso

Zerohotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 111 reviews
Rating 8 - Good. 19 out of 111 reviews
Rating 6 - Okay. 3 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of one of the most picturesque areas of the city this hotel is a perfect base to explore. Easy walking to dinner and shopping. Quiet and the staff is wonderful. Thank you!
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here two nights. We are Americans used to boring, run-of-the-mill hotels with no character and neutral staff who don’t like the guests. This was a lovely break from our norm. Everyone was super friendly, desirous to make our stay happy and give recommendations. The ceilings were super high in our room overlooking the bay, with a chandelier and lovely paint color. It felt like being in an early 1900’s great house. They have a gardener who comes to create gorgeous flowers and trees over 3 different terraces where you can go sit outside to eat or sip wine at sunset. The area in general is like the rest of Valparaiso with some dirt and grunge, but stepping into this hotel was like a most lovely sanctuary. Highly recommend. They lock the gate getting in and out and recognize you by face so there is no fear of random people coming off the street. This may be normal in South America but we noted it as the whole place felt and seemed very secure. They helped us get a taxi for our trip to the vineyards as well, which was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Navdeep

Travelled with partner
Liked: Amenities
Period property in a good location for exploring Valparaiso. Positives- The place has character, a very comfortable bed and decent breakfast. Negatives- There is a $20 USD charge for parking, which was only disclosed after booking. The hotel said the charge was due to limited parking spaces but there were spaces available on the street. The parking charge should be disclosed before booking, not after. - Hotel should inform guests not to put paper in the toilet as it got blocked! - The shower takes a long time to warm up and the water drains very slowly and also gets blocked. - Could be cleaner too.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Room was rather basic, no elevator but common area ver nice and beautiful garden patio
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing views of Valpo bay and cityscape and super friendly and helpful staff. Rosa was spectacular!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! All the staff were friendly and helpful, especially Matt!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place

The hotel is more than perfect, nice and clean. Location is perfect, near lots of places and safe. The breakfast is excelent and a nice place to have a coffee or a wine in the afternoon.
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized service in a great location. Lovely outdoor space and breakfast. Room was spacious and beds were comfortable. Overall great stay. One area for improvement was the rug in our room. Stains and large pull in the rug made it appear less clean in comparison to other areas of the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen, MENLO PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, fantastic view, nice breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Brandt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and charming hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wanda

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert, Boulder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood
Stayed 3 nights in Feb 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in Valparaiso

This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Csaba

Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as advertised.

Overall, this is simply not a four star hotel. Service was almost non existent, rooms were dated, old and due for an update, sheets had holes or were fraying. Breakfast was inedible. I have stayed at nicer Pensions in Europe. I think Hotels.com needs to update the listing for this hotel.to no more than a two star. There is also no restaurant on site, only an honor bar.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2023

10/10 Excellent

Clara Maria

Stayed 1 night in Jan 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on Cerro Alegre

10/10 Excellent

Cristian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran hotel en la zona turística de Valparaíso

Excelente hotel, muy bien ubicado en la zona turistica del cerro Alegre en Valparaíso. Muy buena atención del personal, piezas cómodas y rico desayuno. Totalmente recomendable.
Stayed 1 night in Jan 2023

10/10 Excellent

Georges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very nice hotel and rooms, very quiet and superb view. Access by car difficult as in most places in Valparaiso,
Stayed 3 nights in Dec 2022