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4.0 out of 5

"The property is beautiful.. great restaurant and pool area.. well maintained. Check in not ready until 4:00… even though hotel was not full.. probably ... " More

By a verified traveller on Sun 01 May 2022

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Hotel Description

4-star spa hotel near Grand Lake O' the Cherokees

Afton retreat

Stay at this Afton hotel and you'll be within half a mile (1 km) of Grand Lake O' the Cherokees and 2 miles (3 km) of Isles' End Cove. Bernice State Park is within 9 miles (15 km) and Afton Station is within 20 miles (32 km).

Full-service spa, 24-hour fitness

A full-service spa, 6 restaurants, and an outdoor pool are all featured at this hotel. Traveling on business? Take advantage of the 18 conference rooms, along with free WiFi in public areas. Relax with a drink at one of the 6 bars/lounges and enjoy perks like free self parking.

Standard Room, 2 Queen Beds, Refrigerator, Multiple View (Double Queen)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
CA $225* Per night/room 30 Mar. - 31 Mar.

Standard Room, 2 Queen Beds, Accessible, Balcony (Accesible Double Queen Suite Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed, Accessible, Refrigerator (Accesible Double Queen)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Accessible, Refrigerator (Accesible King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Suite, 2 Queen Beds, Balcony, Multiple View (Double Queen Suite Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Suite, 2 Queen Beds, Refrigerator, Multiple View (Double Queen Suite)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Shangri-La Resort ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La Resort

Everyone (3) Family (2)
5 out of 5

Posted by on 4 Aug. 2023

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Comment from Hotel Management

5 Aug. 2023 by Shangri-La Team

Dear Bruce, Thank you for choosing Shangri-La Resort. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Best Regards,Shangri-La Team

3 out of 5

Posted by , from Denton on 24 Jul. 2023

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Comment from Hotel Management

27 Jul. 2023 by Hotel Management

Dear Kim, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Best Regards, Shangri-La Team

3 out of 5
The property is beautiful.. great restaurant and pool area.. well maintained. Check in not ready until 4:00… even though hotel was not full.. probably due to lack of cleaning staff. The rooms were very nice and clean.. only 1 restaurant open .. but we were in an adjoining room.. but did not know occupants in room next to us… extremely loud talkers.. might as well been in our room. I notified front desk.. nicely.. no response to request … had to sleep with ear plugs and TV on to drown out noise.. also mentioned to front desk at check out .. no response or apology. Was visiting this hotel for possible family reunion trip but due to lack of insulation between rooms.. especially with little ones..we will have to pass. But it has beautiful grounds with boat rental, pool, and hopefully all restaurants open by peak season.

Posted by on 1 May 2022

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Comment from Hotel Management

1 May 2022 by Wiz

I was sorry to hear that your expectations were not met, we strive to make every guest experience a positive and memorable experience. I will share your comments with our staff so that we can continue improve every day.

5 out of 5
Absolutely beautiful and wonderful staff! We can’t wait to stay again!

Posted by on 4 Apr. 2022

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4 out of 5

Posted by on 8 Sep. 2020

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Property Features

Shangri-La Resort offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A spa tub, a 24-hour fitness center, and spa services are also featured at the business-friendly Shangri-La Resort. Self parking is free. Smoking is allowed in designated areas at this 4-star Afton hotel.

  • 119 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 6 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2017
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Shangri-La Resort offers 119 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.

Shangri-La Resort has 6 restaurants on site.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is not currently implementing any enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.55 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–20 for adults, and USD 7–12 for children
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La Resort Afton
  • Shangri-La Afton
  • Shangri La Resort
  • Shangri-La Resort Hotel
  • Shangri-La Resort Afton
  • Shangri-La Resort Hotel Afton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.