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Hotel Silken Ciudad de Vitoria

4.0 star property
4-star hotel in Lovaina

Choose dates to view prices

Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Lunch and dinner served
View from property
Lobby
Lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Place, Virgen Blanca Square
    ‪8 min walk‬
  • Place, Plaza de Espana
    ‪9 min walk‬
  • Place, University of the Basque Country
    ‪10 min walk‬
  • Airport, Vitoria (VIT)
    ‪15 min drive‬

Room options

View all photos for Club Double Room (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room (Silken Club)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room (extra bed for an adult)

Down comforters, minibar, in-room safe, desk

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Balcony

Down comforters, minibar, in-room safe, desk

Suite, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Double Room Single Use (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room Single Use (Silken Club)

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (extra bed for a child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room Single Use (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Double Room (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room (Parking Included)

9.0 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Suite, Balcony (1 adult)

Down comforters, minibar, in-room safe, desk

Suite, Balcony (1 adult)

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (1 adulto)

Down comforters, minibar, in-room safe, desk

Junior Suite (1 adulto)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

About the area

Vitoria-Gasteiz

Central Vitoria-Gasteiz getaway .At this Lovaina hotel, you'll be within a 5-minute walk of Florida Park and Cathedral of Mary Immaculate. Basque Parliament Building and Armory Museum of Alava are also within half a mile (1 km).

What's nearby

  • Florida Park - 2 min walk - 0.2 km
  • Armory Museum of Alava - 5 min walk - 0.4 km
  • Virgen Blanca Square - 8 min walk - 0.7 km
  • Plaza de Espana - 9 min walk - 0.8 km
  • University of the Basque Country - 10 min walk - 0.8 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 23 min drive

Restaurants

  • ‪Café Boulevard - ‬5 min walk
  • ‪Sidrería Sagartoki - ‬6 min walk
  • ‪Restaurante KoTarro - ‬6 min walk
  • ‪Cafetería E'Jazz - ‬7 min walk
  • ‪Bertiz Avenida - ‬6 min walk

About this property

Hotel Silken Ciudad de Vitoria

4-star hotel in Lovaina
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Silken Ciudad de Vitoria. For a fee, parking is available.

This 4-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and safes. Beds feature down comforters. 26-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • 26-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered self parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

How close is Hotel Silken Ciudad de Vitoria to the airport?

Hotel Silken Ciudad de Vitoria is 8.8 mi (23-min drive) away from the Vitoria (VIT) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Silken Ciudad de Vitoria?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on Jun 21, 2026 start from CA $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Silken Ciudad de Vitoria have an airport shuttle?

Airport shuttle services are not available at Hotel Silken Ciudad de Vitoria.

Does Hotel Silken Ciudad de Vitoria offer free breakfast?

Free breakfast isn’t provided at Hotel Silken Ciudad de Vitoria, but buffet breakfast is offered for a fee of EUR 16 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Silken Ciudad de Vitoria?

No, there is no casino at this hotel.

What time is check-in at Hotel Silken Ciudad de Vitoria?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Silken Ciudad de Vitoria?

Free parking is not available at this hotel. Self parking is available for EUR 17 per day.

Does Hotel Silken Ciudad de Vitoria have a pool?

Hotel Silken Ciudad de Vitoria does not have a pool.

Does Hotel Silken Ciudad de Vitoria have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Silken Ciudad de Vitoria have a spa?

There are no spa services available at this hotel.

How close is Hotel Silken Ciudad de Vitoria to downtown Vitoria-Gasteiz?

Hotel Silken Ciudad de Vitoria is 0.5 mi away from Vitoria-Gasteiz.

Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 392 out of 698 reviews
Rating 8 - Good. 244 out of 698 reviews
Rating 6 - Okay. 48 out of 698 reviews
Rating 4 - Poor. 8 out of 698 reviews
Rating 2 - Terrible. 6 out of 698 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Our room was excellent and the staff were very efficient and friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Walking distance to city center, safe, quiet location, easy to park, friendly staff, good bar and restaurent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel near the old town Room was modern and spacious
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Very comfortable and well located place.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Room was great, food was good, hotel was beautiful. Special thanks to Igor on the front desk. Very helpful despite my difficult issues. Really nice guy, professional and courteous. Thank you.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel . Convenient parking
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and beautiful hotel in city centre,
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, stayed here before on my way from UK to Portugal. A main priority was security of the vehicle without unpacking everything. Underground garage is secure.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
´
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, perfect for exploring Vitoria.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally placed. Easy to get to all amazing places in city
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Great experience and pleasant stay. Definitely recommend.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place! Nice staff great location.
Stayed 1 night in Mar 2024
Verified

8/10 Good

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location. Did not benefit from any discounts, as a silver member of hotels.com. there are plentiful free parking places near the hotel, which was beneficial. Overall, a nice two night stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel right in the beginning of the center of the city. Green area! Service great. All good! Recommend.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was OK
Stayed 1 night in Oct 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stop in Vitoria

Too brief but really enjoyable. Super hotel, amazing value. Why oh why, though, are we asked to check in online before arrival (supposedly to save time and just pick up a key) and then have to repeat everything on arrival??!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was spacious and safe. The staff were excellent. The rooms were of a good size and the bathroom was well fitted. It was a little too warm in the room and the pillows were uncomfortable. Both were far too hard. Whilst it is obvious we were in Spain, in the Hotel the menu in the restaurant was very limited in choice and very Spanish, rather than catering for a more mixed clientele. Though the sirloin steak was very tender and delicious. Already planning to stay again next year. Great value for money.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel (a little bit sterile), good parking and well located for a short walk into town
Stayed 1 night in May 2023