The premises, outside and inside was OVERRUN with "crickets". We were put in a room on the 3rd floor, (I suspect why). The 1st night all was okay, but by 2nd & 3rd nights our room was infested with crickets. I talked to front desk, attendant named Roy, he very nonchalantly said "yes it gets that way at this time of year, there is nothing they can do about it." WRONG ANSWER...there is nothing that you WILL do about it. I requested an adjustment to our bill, and he said he can't do anything because we booked it through a 3rd party. On a small note...Housekeeping forgot to leave us towels, etc.