The studio was exactly as on the photos. Very clean with a small washing machine & iron and spacious. Very centrally located on the market place of the old town. The agency very friendly and helpful. I would go there again with pleasure. Only less positive point was a very weak WIFI that sometimes completely vanishes and I would prefer a more firm matrace which I found a bit too soft. It was also quite calm with the windows going to the court - as it is a historically protected place they cannot have a lift and it is on the 4th floor, so a bit tough with luggage - but worth it :)
Online intake staff were very helpful: accommodated an early check in and a room upgrade.
The apartment was huge, nicely decorated, and ideally located!
Loved our short stay at the Ego apartment. Perfect location for walking everywhere. Very clean and well stocked with basic essentials. Little tricky for us first time gettin in through multiple locks and dark stairwell. But after one day we had the codes down and the light switches on. The apartment is very quiet at night and we slept well. Never saw our neighbors but we heard a bark occasionally We felt very safe and ventured out for early mornings walks and evening Chopin concerts. We highly recommend and hope we can return.
The best thing about this apartment is that it is in Old Town, literally steps outside the outer door and you are in the main square. So many historical and important sites and museums are very close and walkable.
That being said: basically, the apartment needs attention and upkeep. It wasn't cleaned well and the overhead shower was broken although the handheld part worked well. The washer worked well.
The check in process was difficult as the main access door electronic code box was not working, but we had to try many times including while talking to the contact on the phone who was not uprised of this situation before our call. Thankfully, there was another access point - but turn on your phone flashlight as there are no lights in the outer areas. It didn't feel unsafe, just couldn't see very well. The pictures they sent for location were not helpful and we think inaccurate. The pictures show a two story building and it is at least a three story strucutre. Our advice: contact the Ego Apartments beforehand and get specific directions and confirmation that all is working and ok.
Great location, Spacious for 2 people and had all the basic amenities. There was no AC (just a fan). The fridge took a long time to cool and to get to the apartment had 4 steps to enter (3 separate keypad entries and one door with a button)