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Sofitel Warsaw Victoria

5.0 star property
Family-friendly 5-star hotel near Old Town Market Place

Choose dates to view prices

Photo gallery for Sofitel Warsaw Victoria

Terrace/patio
Lobby sitting area
Sports facility
Junior Suite, 1 King Bed with Sofa bed (Separate Living room)
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Krolewska 11, Warsaw, Masovia, 00-065
  • Royal Castle
    ‪12 min walk‬
  • Old Town Square
    ‪13 min walk‬
  • Old Town Market Place
    ‪15 min walk‬
  • Warsaw (WAW-Frederic Chopin)
    ‪14 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

9.4 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Sauna

Suite, 1 King Bed, Sauna

Suite, 1 King Bed, Sauna

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Pilsudski Square View)

Luxury Room, 1 King Bed (Pilsudski Square View)

Luxury Room, 1 King Bed (Pilsudski Square View)

9.6 out of 10
Exceptional
(12 reviews)
  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pilsudski Square View)

Suite, 1 King Bed (Pilsudski Square View)

Suite, 1 King Bed (Pilsudski Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Kitchenette (Opera)

Luxury Suite, 1 King Bed, Kitchenette (Opera)

Luxury Suite, 1 King Bed, Kitchenette (Opera)

  • 83 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Room, 2 Single Beds (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, blackout drapes

Family Room, 2 Double Beds

  • 52 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Warsaw

City center retreat .Within a 15-minute walk of this Centrum hotel, you'll find Royal Castle and Palace of Culture and Science. Saxon Gardens and University of Warsaw are also within half a mile (1 km).

What's nearby

  • Royal Castle - 12 min walk - 1.0 km
  • Palace of Culture and Science - 12 min walk - 1.1 km
  • Old Town Square - 13 min walk - 1.1 km
  • Old Town Market Place - 15 min walk - 1.3 km
  • National Stadium - 4 min drive - 2.8 km

Getting around

  • Warsaw Ochota Station - 4 min drive
  • Królewska 05 Tram Stop - 6 min walk
  • Frederic Chopin Airport (WAW) - 25 min drive

Restaurants

  • ‪Victoria Lounge - ‬1 min walk
  • ‪Long Bar - ‬3 min walk
  • ‪Batida - ‬2 min walk
  • ‪Sucré Lody Naturalne - ‬3 min walk
  • ‪Green Caffè Nero - ‬4 min walk

About this property

Sofitel Warsaw Victoria

Family-friendly 5-star hotel near Old Town Market Place
Sofitel Warsaw Victoria offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Sofitel Warsaw Victoria. Parking is available for a fee.

This 5-star Warsaw hotel is smoke free.

  • 1 building
  • 368 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sofitel Warsaw Victoria offers 368 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch LED televisions come with satellite channels and pay movies. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Polish, Spanish

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4.7 out of 5, Exceptional, 752 reviews
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (PLN 200 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Elevator (45 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Self parking fee: PLN 200 per day
  • Pet fee: PLN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property uses a grey water recycling system. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sofitel Victoria
Sofitel Victoria Hotel
Sofitel Victoria Hotel Warsaw
Sofitel Victoria Warsaw
Sofitel Warsaw
Sofitel Warsaw Victoria
Victoria Sofitel Warsaw
Victoria Warsaw
Warsaw Sofitel
Warsaw Victoria
Accor Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw
Warsaw Sofitel
Accor Victoria Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel Warsaw

Sofitel Warsaw Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1003 reviews
Rating 8 - Good. 184 out of 1003 reviews
Rating 6 - Okay. 37 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lioudmila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed very much Christmas time in Warsaw! Excellent hotel location and lovely service! Thank you very much!
Stayed 10 nights in Nov 2024

10/10 Excellent

Lynda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated near the Old Town and a 20 minute walk from the central train station. Easy walk to restaurants and cafes. Hotel has an underground swimming pool which is beautiful and a spa.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sofitel Victoria Warsaw for three nights as a couple. Upon check in, we were pleasantly surprised to find out we had been upgraded from a regular King Room to a Superior King Room - lovely touch! The room itself was a good size and very quiet. The bed and pillows were incredibly comfy - probably the best night's sleep I have had in a long time. The hotel is conveniently located from Old Town (a 5-10 minute walk). It is also close to the river where there is a good running/cycling route for those who fancy it. Another positive to add is that we emailed ahead of our check in to ask for a late check out due to a late night flight home and reception were happy to extend our check out until 4pm, free of charge. We opted to have drinks in the bar one evening instead of venturing into the city and we had a lovely, relaxed evening. The drinks were a reasonable price and service was excellent. Overall, a wonderful weekend in Warsaw and should we find ourselves in the city again, we would not hesitate to return to this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jo Are, hale

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

4/10 Poor

Majeed

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel but pathetic house keeping

The hotel is good, the check in staff are polite. But the house keeping staff need to be trained or fired. They enter the room without knocking. This is unacceptable and just plain concerning that they dont value privacy.
Stayed 4 nights in Mar 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Robert, New York

Liked: Cleanliness, property conditions & facilities
Excellent hotel - only gripe - they don’t answer telephone calls to the hotel. It’s always a recording and no live person. No operator at all on weekends. Severely understaffed
Stayed 6 nights in Feb 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and very nice hotel. Breakfast is exceptional, staff are friendly and helpful and the rooms are comfortable. The pool is lovely and the spa is fantastic and reasonably priced. Would stay again happily
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff were very friendly and pleasant to deal with…. Breakfast was great!
Stayed 7 nights in Feb 2025

10/10 Excellent

Ertan, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Sherrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alain, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great service and wonderful stall. I recommend it.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Nice bed. Excellent buffet breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Good and safe location
Stayed 1 night in Feb 2025

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay, very walkable to most places we wanted to see in Warsaw. Loved our stay!
Stayed 3 nights in Jan 2025

6/10 Okay

Dawid

Business traveller
Liked: Cleanliness, room comfort

2 nights business trip

Location is great. Breakfast is fresh and food is quality. Swimmingpool is fantastic! Room was OK but not for 5 atar chotel. Tv is quite old and bed headboard has lots of scratches - this is not 5 star experience. Staff not very efficient at breakfast - dirty dishes left for long time, not collected. Tried few 5 stars in Warsaw in the same price range and Sofitel is lacking quality you would get at other hotels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Guy

Stayed 3 nights in Jan 2025

10/10 Excellent

Mateusz

Great
Stayed 2 nights in Jan 2025

8/10 Good

Damiano

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff good restaurants and very nice SPA. The only negative is it if you need the business centre to work. Limited space with chairs only comfortable to have a coffee but not to work. I’d suggest to add a couple of desks with office chairs and a door to protect from the noise
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying there and we were very impressed. Beautiful hotel, wonderful staff and the restaurant was amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality stay central Warsaw

Good standard stay, located near to CBD and old town. Friendly service and good restaurant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nora, StTen Island

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it!!!
Stayed 5 nights in Dec 2024