Nice hotel, good gym if you work out. TV's have issues with the remote and guide. Day staff is friendly and helpful. Night staff, same guy during my stay, doesn't talk... I always greet people when walking in, no response just a look. Getting ice forgot the room key, went to the desk, no one was there. rang the bell twice, called out, even went outside to look around, no one was in front? thought maybe in the bathroom, after about 5 minutes he came walking in, not even a "hello can I help you" he just gave me a new key and looked away, I did thank him....guy doesn't like his job!