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citizenM Washington DC Capitol

4.0 star property
4-star hotel near National Air and Space Museum, connected to a rail/subway station

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2 restaurants, dinner served, Japanese cuisine
Creator video
Property amenity
Property amenity
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
550 School St SW, Washington, DC, 20024
  • Place, Museum of the Bible
    ‪3 min walk‬
  • Place, National Air and Space Museum
    ‪6 min walk‬
  • Place, National Mall
    ‪8 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Bathroom

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Washington

City center retreat .Within a 10-minute walk of this Southwest hotel, you'll find National Air and Space Museum and National Mall. Capital One Arena and Washington Monument are also within 2 miles (3 km).

What's nearby

  • Museum of the Bible - 3 min walk - 0.3 km
  • National Air and Space Museum - 6 min walk - 0.6 km
  • National Mall - 8 min walk - 0.7 km
  • Smithsonian Institution - 9 min walk - 0.8 km
  • Capital One Arena - 4 min drive - 3.8 km

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 8 min drive
  • Ronald Reagan Washington National Airport (DCA) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Milk & Honey Cafe - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Hyatt Place Washington DC/National Mall - ‬3 min walk
  • ‪Rice Bar - ‬5 min walk

About this property

citizenM Washington DC Capitol

4-star hotel near National Air and Space Museum, connected to a rail/subway station
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 7 meeting rooms, and coworking spaces are available. The business-friendly citizenM Washington DC Capitol also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Washington hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Built in 2020
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
CitizenM Washington DC Capitol offers 252 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Air conditioning
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2094 out of 3128 reviews
Rating 8 - Good. 610 out of 3128 reviews
Rating 6 - Okay. 242 out of 3128 reviews
Rating 4 - Poor. 95 out of 3128 reviews
Rating 2 - Terrible. 87 out of 3128 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad critique was my room did not come with water .
Stayed 2 nights in Jan 2026

10/10 Excellent

Dion

Stayed 1 night in Dec 2025

10/10 Excellent

Carla Angelique Melendez

Stayed 3 nights in Dec 2025

10/10 Excellent

Cameron

Stayed 1 night in Nov 2025

10/10 Excellent

LAURA, Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, modern hotel with good restaurant very close to the metro and the rest of downtown DC. I will definitely look to stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Briana

Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast with good choices. Hotel super clean and bed very comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Keiyanna

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was canceled in DC and this was our choice. This was the cutest place I have ever stayed in. The room was exceptional and we loved it! The staff was so kind to us and we really enjoyed the extra day in DC. We hope to be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Horojah

Stayed 3 nights in Oct 2025

10/10 Excellent

Juan David

Stayed 3 nights in Oct 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good service and nice ambiance
Stayed 4 nights in Oct 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

10/10 Excellent

Alyshia

Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was friendly. I loved the tablet that controlled the room. The room was small but felt more spacious than expected. The breakfast was also great for the price.
Stayed 2 nights in Nov 2025

10/10 Excellent

Abigail

Stayed 2 nights in Oct 2025

4/10 Poor

David

Liked: Cleanliness, amenities
Disliked: Staff & service
I was looking to change out of a noisy room. I asked the staff two nights about it. Other guests were checking in and checking out. Given the turnover, I would have expected that the staff would be able to move me. I offered to move my things out of the and check out early. The staff did not make an effort to accommodate but simply said I should return in person during the day and keep trying throughout the day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kayla

Stayed 1 night in Nov 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was different from a standard brand hotel I truly enjoyed the vibe and how pretty much everything was self serving but still had friendly and helpful staff nearby and ready to help and answer questions
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great.
Stayed 1 night in Oct 2025

4/10 Poor

Katina, norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
There’s a
Stayed 1 night in Oct 2025

8/10 Good

Jayan

Stayed 2 nights in Oct 2025

10/10 Excellent

Synore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Sep 2025

10/10 Excellent

Lily

Stayed 3 nights in Oct 2025