The heat in the room did not work. I called the first time, and maintenance came about 15 minutes later. Afterward, he flipped a switch, and the heat worked for about an hour, then stopped. I called again, and maintenance took about an hour or longer. He worked on the heat, and it started, worked for about 30 minutes, and stopped. I called twice, and the front desk staff said someone was returning to work on the heat, but no one ever showed up.