6/10 Okay
Raymond Y.
May 3, 2025
Pictures looked great until you show up
Host never gave us check in details and was unavailable when we called. We had to scramble to contact VRBO for help. After an hour of struggling, they managed to find a PIN for us to enter. Five hours after our supposed check-in time, the host finally reached me and bombarded me with nonstop international phone calls and messages.The host offered a complimentary first night for our troubles. We accepted the offer and stayed put. About the house, it was a total mess outside, with garbage in the front and back. Neighborhood was shady and it smelled like tobacco from time to time.The interior of the house looked better but there was a pair of dirty socks on one of the beds and a dirty sock under one of the bed. The unit looked modern but the place wasn’t properly cleaned for sure. The door to the backyard didn’t work properly. The unit didn’t have toilet paper, garbage bags and dishwasher detergent.The host had someone deliver most of the items but we were told that dishwater detergent was not included with the rental. How many people carry dishwasher detergent with them on trips??We promptly checked out at the end of our stay. Rather than giving us a complimentary first night as agreed, the host ended up giving us only a partial refund a week after the stay was over and that was after I chased after her. She then explained that I misunderstood her terms. An exhausting experience communicating with her for sure.If you want to try your luck, go ahead.
Raymond Y.
Stayed 5 nights in Apr 2025