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Hotel Nell - Union Market

4.0 star property
4-star hotel near Gallaudet University

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Photo gallery for Hotel Nell - Union Market

2 bars/lounges, rooftop bar
Reception
Cafe
Lobby
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
411 New York Ave NE, Washington, DC, 20002
  • Place, Gallaudet University
    ‪5 min walk‬
  • Place, Union Market
    ‪5 min walk‬
  • Place, Capital One Arena
    ‪4 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Twin Room

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, Mobility Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Twin Room, Mobility Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Mini Full)

Room (Mini Full)

Room (Mini Full)

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mobility Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed

Desk, blackout drapes, free cribs/infant beds, bed sheets

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Mobility Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Grand Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sub Level

Sub Level

Sub Level

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room (The Nell)

  • Sleeps 2
  • 1 King Bed

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About the area

Washington

Northeast stay.With a stay at this Northeast hotel, you'll be within half a mile (1 km) of Gallaudet University and 2 miles (3 km) of Walter E. Washington Convention Center. Capital One Arena and United States Capitol are also within 2 miles (3 km).

What's nearby

  • Gallaudet University - 5 min walk - 0.4 km
  • Union Market - 5 min walk - 0.4 km
  • Capital One Arena - 4 min drive - 3.5 km
  • Smithsonian Institution - 5 min drive - 4.9 km
  • Union Station Shopping Center - 5 min drive - 3.5 km

Getting around

  • Washington Union Station - 9 min drive
  • Gallaudet U Station - 11 min walk
  • Ronald Reagan Washington National Airport (DCA) - 18 min drive

Restaurants

  • ‪F1 Arcade - ‬1 min walk
  • ‪Cotton & Reed - ‬3 min walk
  • ‪Maman - ‬3 min walk
  • ‪Chai Pani - ‬4 min walk
  • ‪Bar Betsie - ‬4 min walk

About this property

Hotel Nell - Union Market

4-star hotel near Gallaudet University
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and an elevator. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

  • 106 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 45 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Hotel Nell - Union Market Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1040 reviews
Rating 8 - Good. 234 out of 1040 reviews
Rating 6 - Okay. 127 out of 1040 reviews
Rating 4 - Poor. 58 out of 1040 reviews
Rating 2 - Terrible. 42 out of 1040 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Allyson

Stayed 1 night in Oct 2025

6/10 Okay

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

thomas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wall are so thin I could hear everything next door. Entire conversations, TV and when neighbors got loud at 1am after a night out it was just unbearable. Got no sleep! Water pressure in shower was literally dripping. No control over room temperature at all.. thermostat not working. Overall miserable stay!
Stayed 1 night in Oct 2025

8/10 Good

Diamond

Stayed 2 nights in Sep 2025

10/10 Excellent

Destiny

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Camille

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Sep 2025

4/10 Poor

Savannah

Travelled with partner
Disliked: Amenities
The hotel itself is beautiful and comfortable. However, they will scam you out of your money if you pay for early check in. They also do not have clear instructions on where to park since there is limited parking. They told me to go through a parking app and it did not give me the option for the closest garage, but rather one that was miles away claiming it was a 5 minute walk. Lastly, the walls are thin and sounds echo through the vents. Although the employees came to handle the loud guests it wasn’t long before they were loud again. Could not sleep. Just make sure you plan accordingly if this is where you choose to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Stayed 1 night in Oct 2025

10/10 Excellent

Amelia

Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 3 nights in Sep 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Quiet Rooftop rest and bar was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Lovely room, great neighborhood right at the top of Union Market.
Stayed 4 nights in Sep 2025

8/10 Good

Evonne

Liked: Staff & service, property conditions & facilities
The staff and the location truly make this place. Cleaning staff needs major improvement, Steven is incredible!!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Steven, Cary

Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location walkable to lots of shops and restaurants. Friendly staff and great ambiance. I would definitely stay again in the future.
Stayed 2 nights in Sep 2025

8/10 Good

Trenadia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Brittany, Petersburg

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The first room on floor three had an opening where someone can stick a key in an open my door manually versus the card access that I was given. I checked all the other rooms on that floor. This was the only room with this hole. I proceeded to get my room changed on the same floor received my new key to my new room and as IThe first room on floor three had a opening where someone can stick a key in an open my door manually versus the card access that I was given. I checked all the other rooms on that floor. This was the only room with this hole. I proceeded to get my room changed on the same floor received my new key to my new room and as I went to go take a shower and use the bathroom I found remains of bowel movements within my toilet not to mention. The parking here is $45 a night. I did not stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and loved the decor
Stayed 4 nights in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025

6/10 Okay

Jade

Travelled with partner
Liked: Amenities
room was dusty. asked if a different room could be accommodated as my husband’s allergies started flaring up, was told there would be a housekeeping fee added to our reservation since we “used” the room. We’ve been to Nell 10+ times in the last year and this was the first situation that we encountered.
Stayed 1 night in Sep 2025

8/10 Good

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

10/10 Excellent

UMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience! Especially the person at the reception was super friendly and helpful! Would stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying in this hotel and we’re here for four nights in September It is a converted industrial building which brings great charm and character to the property As a European I found the room sizes on a par with many I have stayed in around Europe , although I appreciate they are on the small size when compared to the typical American chain hotel The staff were very helpful and polite and that are two restaurants on site and lots of options within walking distance We found it a very good base to explore DC
Stayed 4 nights in Sep 2025