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Hotel Nell - Union Market

3.0 star property
3-star hotel near Gallaudet University

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Photo gallery for Hotel Nell - Union Market

Serves dinner and brunch
Cafe
Lobby
Reception
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Capital One Arena
    ‪3 min drive‬
  • Walter E. Washington Convention Center
    ‪3 min drive‬
  • National Mall
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family

Family

Family

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Room, 2 Single Beds, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout drapes, free cribs/infant beds, bed sheets

Grand Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Grand Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sub Level

Sub Level

Sub Level

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Express

Full Express

Full Express

  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

Washington

Northeast stay.With a stay at this Northeast hotel, you'll be within half a mile (1 km) of Gallaudet University and 2 miles (3 km) of Walter E. Washington Convention Center. Capital One Arena and United States Capitol are also within 2 miles (3 km).

What's nearby

  • Gallaudet University - 5 min walk - 0.4 km
  • Capital One Arena - 3 min drive - 2.8 km
  • Walter E. Washington Convention Center - 3 min drive - 2.9 km
  • National Mall - 3 min drive - 3.5 km
  • United States Capitol - 4 min drive - 3.5 km

Getting around

  • Washington Union Station - 9 min drive
  • Gallaudet U Station - 11 min walk
  • Ronald Reagan Washington National Airport (DCA) - 18 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Bonchon Washington DC - Ivy City Food Works - ‬3 min drive
  • ‪Five Guys - ‬10 min walk
  • ‪Red Bear Brewing Co. - ‬10 min walk

About this property

Hotel Nell - Union Market

3-star hotel near Gallaudet University
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and an elevator. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

  • 106 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English, Spanish

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Interior

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 8 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Hotel Nell - Union Market Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 380 out of 745 reviews
Rating 8 - Good. 176 out of 745 reviews
Rating 6 - Okay. 98 out of 745 reviews
Rating 4 - Poor. 54 out of 745 reviews
Rating 2 - Terrible. 37 out of 745 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere in the lobby.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Ashlea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great hotel.
Stayed 1 night in Mar 2025

8/10 Good

Daniel Clayborn

Travelled with family
Liked: Cleanliness, staff & service
Our door needed a battery change for the lock, one day our locks were inoperational leaving our belongings exposed. The thermostat is needlessly complicated and the staff doesn't know how to use it. Our room was close to 80* until my son finally cracked the code after 2 or 3 attempts by the staff. The room was clean and conformable, but there is not an excess of room. We did not spend much of the day there so it was fine. Excellent shower. Only big complaint is that being in an older building there is no insulation between the floors. You will hear everyone walking. If the rooftop bar is busy it is worse. For us, this was not a deal breaker. Location is great. 10 minute walk to the metro. Union Market nearby.
Stayed 6 nights in Mar 2025

8/10 Good

Erika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and Comfortable Stay

Great and unique hotel near Union Market. Comfortable and great for a business trip. Rooftop bar was fun with a great view. Beautiful and eclectic decor. Volume on my TV didn't work for some reason. Overall great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Happy with the location and the experience

Stayed 1 night in Mar 2025

10/10 Excellent

jasie

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool hotel!
Stayed 4 nights in Mar 2025

10/10 Excellent

Angel Zechariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist are very kind and professional. Would recommend this hotel to my friends in San Antonio, Texas.
Stayed 3 nights in Mar 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I love everything about my stay except the heat broke in my room and the room was 76 degrees. I told the lady at the front desk that the heat was broke but she just told me she’s sorry for my inconvenience.
Stayed 1 night in Mar 2025

4/10 Poor

Jasmine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not the best experience

Room was way smaller than expected. Tv didn’t work. Water pressure was low, though temperature was perfect. Surprised there was no iron or ironing board in there. Walls are super thin. I could hear everything from both sides of my room (full on conversations) as well as the music from the rooftop bar. It was so thin, the person next to me was trying to control her Alexa on the Echo Show, it was controlling mine. The neighbors on the other side of mine also had water pressure issues and tv issues because I heard them complaining and they even called the front desk late at night to have someone come up and try to fix it (again because I heard everything). Likely will never stay there again.
My room
Stayed 2 nights in Mar 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

ANAYANSI

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

6/10 Okay

Cindy

Liked: Cleanliness
Stayed 5 nights in Feb 2025

8/10 Good

Miayaloni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a really nice property , the only thing I would change would be there wasn’t a phone or iron in the room. Neither was it a microwave
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ashley Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mishonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place, Friendly Staff

This boutique hotel was beautiful. I booked the family room, it came with a king size bed and bunk beds that my son enjoyed!! The rooftop bar was nice and the bartender was great!! We will definitely be staying again when we’re visiting again!!
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, easy location

Very nice boutique hotel. They’ve done a nice job renovating and the staff is very helpful and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

ABDULAZIZ, San Antonio

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Satisfied

It was an amazing hotel, clean, friendly, very well designed and the interior as well as exterior were beyond expectations. I will definitely stay here again if I have an event in the Union Market area.
Stayed 1 night in Feb 2025