Heart of Wells.Steps from the hotel, you'll find Wells & Mendip Museum and Wells Cathedral. Vicar's Close and Ebbor Gorge are also within half a mile (1 km).
What's nearby
Wells Cathedral - 2 min walk
Vicar's Close - 4 min walk
Wells Bishop's Palace - 5 min walk
Wookey Hole Caves - 6 min drive
Glastonbury Tor - 13 min drive
Getting around
Frome Station - 27 min drive
Bristol International Airport (BRS) - 42 min drive
Restaurants
The Quarter Jack - 7 min walk
Fountain Inn & Boxers Restaurant - 5 min walk
The Globe Inn - 5 min walk
Fosso Lounge - 3 min walk
Cathedral Green - 1 min walk
About this property
The Swan Hotel
Eco-certified hotel perfect for exploring Wells
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A fitness center, a terrace, and barbecue grills are also featured at the eco-certified The Swan Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Swan Hotel was completed in January 2017.
This Wells hotel is smoke free.
49 guestrooms or units
3 levels
2 buildings
2 bars or lounges
Meeting rooms
Built in 1422
Deli
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Concierge
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Bellhop
No smoking on site
Dining venue
The Swan Hotel offers 49 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.
Awards and affiliations
Eco-Certified Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, German
Property amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (surcharge)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee daily 7 AM–10 AM: GBP 15.00 for adults and GBP 7.50 for children
1 restaurant
2 bars/lounges
24-hour room service
Things to do
Fitness center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Room amenities
Entertainment
28-inch TV
Bedroom
Bed sheets
Free cribs/infant beds
Heating
Hypo-allergenic bedding
Portable fan
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels
Toothbrush and toothpaste (on request)
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for GBP 20.0 per day.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
Rollaway bed fee: GBP 20.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.
We should mention
Children stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Best Western Plus Swan Hotel Wells
Best Western Plus Swan Hotel
Best Western Plus Swan Wells
Best Western Plus Swan
BEST WESTERN PLUS Swan Hotel Wells, Somerset
Wells Best Western
Best Western Wells
BEST WESTERN PLUS Swan Hotel Wells Somerset
The Swan Hotel Hotel
The Swan Hotel Wells
The Swan Hotel Hotel Wells
Best Western Plus Swan Hotel
The Swan Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I loved every thing!
The hotel, the room we had, the staff -super friendly and helpful, the food, the location
I went there for a wedding, coming from USA!
Worth the trip!
English countryside ❤️
Beate
6/10 Okay
Ralph
Travelled with partner
12 Feb 2023
Not a four star property front desk staff needs more training
The Swan is a top class hotel. Nice comfortable rooms, very quiet, with very good shower over bath, spotlessly clean.
Very friendly, polite and helpful staff, reception sraff excellent. Amazing to get free parking too.
Our stay was cut short due to an emergency back home, but we will be back.
Only difficulty is the narrowness of parking on site and the limited spaces, otherwise, great service and a very hearty breakfast to set you on your way. Helpful service at reception and the breakfast service.