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Hyatt Place West Palm Beach/Downtown

3.5 star property
3.5-star Art Deco hotel near CityPlace

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Photo gallery for Hyatt Place West Palm Beach/Downtown

Lobby
Lobby
Lobby
Suite, 1 King Bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Gym

Explore the area

View in a map
295 Lakeview Avenue, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪4 min walk‬
  • Place, Clematis Street
    ‪11 min walk‬
  • Place, Palm Beach County Convention Center
    ‪1 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds High Floor

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Room, 2 Queen Beds High Floor

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the area

West Palm Beach

Downtown West Palm Beach stay.Within a 10-minute walk of this Downtown West Palm Beach hotel, you'll find CityPlace and Palm Beach County Convention Center. Clematis Street and Kravis Center For The Performing Arts are also within half a mile (1 km).

What's nearby

  • CityPlace - 4 min walk - 0.4 km
  • Kravis Center For The Performing Arts - 10 min walk - 0.9 km
  • Clematis Street - 11 min walk - 0.9 km
  • Palm Beach County Convention Center - 1 min drive - 1.0 km
  • Port of Palm Beach - 9 min drive - 7.8 km

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 15 min walk
  • Palm Beach Intl. Airport (PBI) - 7 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬8 min walk
  • ‪True Food Kitchen - ‬8 min walk
  • ‪Barrio - ‬8 min walk
  • ‪Il Bellagio - ‬9 min walk
  • ‪Johan's jöe - ‬7 min walk

About this property

Hyatt Place West Palm Beach/Downtown

3.5-star Art Deco hotel near CityPlace
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

4 meeting rooms and coworking spaces are available. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place West Palm Beach/Downtown. For a fee, parking is available. A complete renovation of Hyatt Place West Palm Beach/Downtown was completed in October 2022.

This Art Deco West Palm Beach hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place West Palm Beach/Downtown offers 165 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate dining areas. Beds feature premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

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Exterior

AKA West Palm

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Beach/Downtown
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place Beach/Downtown Hotel West Palm
Hyatt Place West Palm Beach/Downtown
Hyatt West Palm West Palm
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place West Palm Beach/Downtown West Palm Beach
Hyatt Place West Palm Beach/Downtown Hotel West Palm Beach

Reviews

Hyatt Place West Palm Beach/Downtown Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 620 out of 1013 reviews
Rating 8 - Good. 203 out of 1013 reviews
Rating 6 - Okay. 91 out of 1013 reviews
Rating 4 - Poor. 48 out of 1013 reviews
Rating 2 - Terrible. 51 out of 1013 reviews

Reviews

10/10 Excellent

Heidi

Stayed 1 night in Aug 2025

10/10 Excellent

Marcela, Plantation

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room for a great price
Stayed 4 nights in Jun 2025

6/10 Okay

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property itself was great, but unfortunately, one of the elevators was down, leaving only one operational and it was brutal when it came time to either go up floors or down
Stayed 1 night in Jul 2025

4/10 Poor

Pat

Travelled with partner
Disliked: Amenities, property conditions & facilities
only one elevator worked and it was super slow. you had to walk outside to take stairs up many floors to room thru the parking garage and on a busy holiday weekend felt very unsafe
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay. It was very spacious for our family of 4. Very clean and enjoyed the breakfast buffet. Overall 10/10!
Stayed 1 night in Jun 2025

10/10 Excellent

Anamika

Stayed 1 night in Jul 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travelling from uk

I really enjoy my stay and would definitely stay when I’m In town
Stayed 1 night in Jul 2025

10/10 Excellent

keith

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

SAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Adrian

Stayed 2 nights in Jun 2025

6/10 Okay

liuba

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Marcela

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service

Not so good.

The room was nice and roomy, with a nice sitting area. Maid service was only every other day, which I was not told at check in, so I had to go to the front desk to get clean towels and coffee service. Be advised, there is no pool or hot tub at this hotel. There is a nice, small bar in the lobby. They had a small Starbucks counter behind the front desk, but there was never anyone working it. The hotel only has 2 elevators and one was inoperable the whole time we were there. There was always a long wait to use the one elevator that did work and it was super slow.
Stayed 2 nights in Jun 2025

6/10 Okay

Rupan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check-in experience was quite disappointing. The front desk person appeared preoccupied and didn’t provide any information, such as the deposit, parking, breakfast options, or even bothered to guide me to the elevator. It seemed as if she assumed guests were familiar with these details. Additionally, the hotel only had one elevator serving the entire building, which significantly extended the wait, especially during peak hours. Despite these issues, the overall stay was satisfactory, including the breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniela

Stayed 1 night in Jun 2025

6/10 Okay

Joy Elise, Trophy Club

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Norine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jun 2025

8/10 Good

Carlos, Etobicoke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and elegant. Only negative point: the elevator, only one working and super slow, once you pass that, the hotel is great!
Stayed 4 nights in Jun 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fix the elevator

Overall, this hotel was fine with good amenities. But they need to fix the damn elevator! One elevator working for four floors of guests was not enough. At certain times, there were lines of guests waiting to use the elevator, especially if they had lots of luggage. I tried to use the stairs once and ended up outside on the sidewalk.
Stayed 4 nights in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 3 nights in Jun 2025

2/10 Terrible

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bathroom Light continued to blink on and off. Both elevators were down, forcing us to utilize the stirs all the way up to the 5th floor. The emergency signage was not 508 Compliant. The front door to the hotel room was stuck on itself, and literally had to be pushed in... This was an experience...
Stayed 2 nights in Jun 2025

8/10 Good

Shaylim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location and accommodation.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shana, Port Saint Lucie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin very friendly
Stayed 1 night in Jun 2025