Viana Hotel and Spa, Trademark Collection by Wyndham

4.0 star property
4-star luxury hotel with spa

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Photo gallery for Viana Hotel and Spa, Trademark Collection by Wyndham

Exterior
Lobby
Indoor pool
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
3998 Brush Hollow Rd, Westbury, NY, 11590
  • NYCB Theatre at Westbury
    ‪3 min walk‬
  • Roosevelt Field Mall
    ‪7 min drive‬
  • Nassau Veterans Memorial Coliseum
    ‪9 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

Superior Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Hydrotherapy)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(60 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

9.4 out of 10
Exceptional
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(16 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Westbury

In suburbs.You'll be within half a mile (1 km) of NYCB Theatre at Westbury and 2 miles (3 km) of Cantiague Park with a stay here. The Space at Westbury and Eisenhower Park are also within 3 miles (5 km).

What's nearby

  • NYCB Theatre at Westbury - 3 min walk - 0.3 km
  • Roosevelt Field Mall - 7 min drive - 7.4 km
  • Long Island University Post Campus - 8 min drive - 8.1 km
  • Hofstra University - 9 min drive - 8.4 km
  • Nassau Veterans Memorial Coliseum - 9 min drive - 8.0 km

Getting around

  • Westbury Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 34 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Outback Steakhouse - ‬3 min drive
  • ‪Charley's Grilled Subs - ‬4 min drive
  • ‪Burger King - ‬12 min walk
  • ‪Bagel Boss - ‬14 min walk

About this property

Viana Hotel and Spa, Trademark Collection by Wyndham

4-star luxury hotel with spa
Viana Hotel and Spa, Trademark Collection by Wyndham offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center, 4 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a vending machine are also featured at the luxury Viana Hotel and Spa, Trademark Collection by Wyndham. Free self parking and valet parking are available.

This 4-star Westbury hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2010
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Viana Hotel and Spa, Trademark Collection by Wyndham offers 116 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 17.95 for adults and USD 17.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • iPod dock
  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 17.95 for adults and USD 17.95 for children
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.
Property Registration Number 81-0681664

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Viana
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana Hotel Spa
Viana Hotel and Spa, Trademark Collection by Wyndham Hotel
Viana Hotel and Spa, Trademark Collection by Wyndham Westbury
Viana Hotel Spa
Westbury Viana Hotel & Spa Hotel
Hotel Viana Hotel & Spa
Viana Hotel & Spa Westbury
Viana Hotel Westbury
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana
Viana & Spa Westbury

Viana Hotel and Spa, Trademark Collection by Wyndham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1004 reviews
Rating 8 - Good. 204 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jocelynn

Travelled with family
Liked: Cleanliness, amenities
The hotel otself waz decent, not amazing but comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Sherley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about Viana Hotel & Spa, and if i have to refer anyone that going to hemsteap for a few that will be the first place in mind, David the security guard was so friendly, the front staff very knowledgeable and helpful, the bar, drinks are a big 10, the breakfast buffet was very good and lots of choices, i didnt try the restaurant for dinner but from what i heard its sound very good as well, the room was very clean and anything that i couldve ask for was already there, my kids enjoy the pool and me the jacuzzi and Saunas, everything went above my expectations, Great Staff overall, Keep it up Viana, and i hope to visit again in a near future.
Stayed 1 night in May 2025

10/10 Excellent

dinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent clean
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super loud AC that constantly turned on and off. Kept me from sleeping well.
Stayed 1 night in May 2025

10/10 Excellent

Caitlyn

Liked: Amenities
Amazing
Stayed 1 night in May 2025

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was nice and quiet and it was a safe place to be around and I was able to sleep well
Stayed 2 nights in May 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel but rooms were a little dated and did not have smart televisions. Bathroom door frame needs replacing. Rotted wood near shower door
Rotted wood
Door opens in in front of toilet. No space
Stayed 3 nights in May 2025

10/10 Excellent

janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Apr 2025

10/10 Excellent

Jerry

Stayed 1 night in May 2025

10/10 Excellent

Kerry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were VERY comfortable and I love that the hotel is pet friendly. The staff were wonderful, and I loved having Marco Polo's bar right in the building!
Stayed 2 nights in Apr 2025

8/10 Good

Armen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good place to stay. It was a bit noisy at night but they were understanding and changed our room. It was also a bit noisy but ill take take the music from thr bar vs elevator noise any day. Staff was generally A1!
Stayed 3 nights in Apr 2025

10/10 Excellent

Devan

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, they greet you with such a beautiful and warmth welcome. Since I was there for a birthday, we got a beautiful room with complementary champagne and chocolate cover strawberries which was so thoughtful and amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Stayed 1 night in Apr 2025

10/10 Excellent

Donald, Bristol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has that old hotel charm, but all the modern conveniences. Great stay
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Nice jetted tub
Stayed 1 night in Apr 2025

6/10 Okay

Cristina

Travelled with partner
Liked: Cleanliness
It was convenient and simple, but very outdated and a lot of amenities were upon request, so the room felt somewhat void. Staff was friendly. For a quick weekend its great, wouldnt stay longer than that.
Stayed 2 nights in Apr 2025

2/10 Terrible

Shazad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn't like anything except for the cleanliness of the room
Stayed 2 nights in Apr 2025

8/10 Good

Marlorie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Vienna Hotel for two night for Easter weekend. It was amazing the Staff were super helpful and friendly. The hotel was clean and the room smelled amazing, however the bed were a bit small for Queen size but comfortable with soft pillows. Breakfast was
Stayed 2 nights in Apr 2025

4/10 Poor

Edwin

Stayed 2 nights in Apr 2025

10/10 Excellent

Laquanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. Staff members were friendly and always greeted us. Pool area was nice and clean as well. Nice, quiet stay
Stayed 2 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff ever!
Stayed 1 night in Apr 2025

2/10 Terrible

Selena

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A month later and I have not received my deposit after being asked to wait
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Stayed 8 nights in Mar 2025