2/10 Terrible
Susan, Madera
Aug 3, 2025
When we checked in we were not informed pool was not working and were not offered additional linens, even though was obvious we would be using hide a bed. There was stuff from prior guest had left in frig, bathroom sink did not drain correctly, there was possible black mold on bathroom wall, possible blood on curtain and bed duvet. The hallways were extremely hot and the day we checked out the elevator was out and reason was stated as "unknown reason". The contential breakfast was non-existent with gra ola bars and poptarts. The room did not have coffee cups and only 1 coffee pod. There were 2 towels for 5 guests. If i had not prereserved this location we would not have stayed and if they would have refunded money we would have left.the plants in the lobby were in poor condition and looked unhealthy.
Susan
Stayed 1 night in Aug 2025







































