When I brought a matter to the staff's attention, they promptly fixed the problem, and because of things like this, I return here with my family each year. Their location on the boardwalk/beach access is unbeatable, and the only thing I wish would change, is now we are in year two of the rooftop pool being closed. The upper deck is still my favorite place to chill out, and I'm sure the pool issue is major, but I hope its fixed for when we return next summer.