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"The staff at the hotel make this place a fantastic experience for guests. A shout out to Frenceis (may have gotten spelling wrong) who greeted us, he
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4.5-star luxury resort near Renaissance Shopping Mall, connected to a shopping center
Beachside getaway
With a stay at this Willemstad resort, you'll be steps from Renaissance Shopping Mall and a 5-minute walk from Rif Fort. Queen Emma Bridge (The Swinging Old Lady) and Museum Kura Hulanda are also within half a mile (1 km).
Poolside dining
This smoke-free resort features a private beach, a casino, and 3 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the outdoor pool and perks like free self parking and free WiFi.
Free Internet, flat-screen TVs
The 237 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Refrigerators, room service, and premium bedding are also available.
Renaissance Curacao Resort & Casino ratings based on 14 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Renaissance Curacao Resort & Casino
Everyone (8)Couples (1)
5 out of 5
Posted by a verified traveller on 11 Dec. 2019
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Comment from Hotel Management
11 Dec. 2019
by Mili
Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay with us at the Renaissance Curacao Resort & Casino. We are very pleased to learn that your stay was a pleasant and relaxing one. We aim to provide superlative service and it seems as though we made a positive impact on your stay. Your comment is agreeably a great asset and we are happy that you were able to enjoy it.
Once again we thank you for your feedback and hope to see welcome you back whenever your travels bring you back to Willemstad.
Warm regards,
Management & Staff
5 out of 5
The staff at the hotel make this place a fantastic experience for guests. A shout out to Frenceis (may have gotten spelling wrong) who greeted us, helped us with suggestions and reservations. But truly everyone went out of their way to accomodate. Can't stress that enough.
The hotel has a smaller resort feel, and is close to downtown providing a lot of options for dining and sightseeing. There is a casino although we didn't go as not our thing. The beach/pool set up is unique, easy to access, private and a great layout. The rooms are comfortable and well equipped. We had an ocean view with balcony; great for cocktails and watching the cruise ships.
Reasonable rates. Highly recommend!
Posted by a verified traveller on 3 Mar. 2019
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Comment from Hotel Management
4 Mar. 2019
by Mili
Dear Guest,
We would like to thank you for the nice email
And yes Frenceis is a nice hard working bell boy
We are happ that you enjoyed your stay
Looking forward to your next stay
Warm Regards
4 out of 5
Overall, I'd say the hotel is great. HOWEVER, there were a few negatives, though I am not sure it is the fault of the hotel or of Travelocity. When I booked, I was under the impression that we were getting all inclusive (and I have booked many trips, so it wasn't an ignorance thing). There was no place when booking that would suggest that to get all inclusive would be different; I checked several times. Once I got the email, I wasn't sure, yet it was vague enough that I still thought we had it. When we arrived...no all inclusive. To make is so was an exorbitant price. And they did not want to work with us on it at all. That was disappointing.
But, overall, the staff was kind, the drinks were strong, the food was good, and the beds were comfortable.
Posted by a verified traveller on 27 Feb. 2019
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Comment from Hotel Management
2 Mar. 2019
by Mili
Dear Guest,
We would like to thank you for choosing the Curacao Renaissance to spend your vacation days
We are sorry abouth the disappointment that you had concerning the all inclusive package. We hope that you enjoyed your stay
Looking forward to your next stay
Warm Regards
5 out of 5
The Renaissance is great. Not only is it close to the beach; but it has its own Infinity Pool with a man-made beach. It has a beautiful casino and every member of the hotel' staff is friendly and helpful. Kudos to Miguel, Alexis, Roland, Shiquina, Pete, and all the others whose names I can't recall.
Posted by JAMES, from Irvington, NJ USA on 3 Jan. 2019
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Comment from Hotel Management
7 Jan. 2019
by Mili
Dear Mr. James,
We are happy that you enjoyed your stay here with us at the Curacao Renaissance. Thank you for the nice email and hope that you will be coming back soon.
Thank you for staying with us
Warm Regards
4 out of 5
Hotel was nice overall, but the room type is misleading. I paid for island view, however my view was of a soccer field and small muddy parking lot. Other than that, my stay went well. Staff was very friendly. Hotel is located conveniently next to anything you need.
Posted by Alison, from Washington DC on 7 Dec. 2018
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Comment from Hotel Management
7 Dec. 2018
by Mili
Dear Alison,
I would like to thank you for staying with us at the Curacao Renaissance
Concerning the Island rooms, this has a viev of the Soccer field and part of the Island. The best rooms that we have in the Resort are the Ocean view rooms.
Sorry that your room did not have the best view
We are happy that you did enjoy your stay
Looking forward to your next stay
Thank you
Warm Regards
5 out of 5
Loved Renaissance Curacao
Lovely and super friendly staff. Clean and comfortable rooms. Convenient location. Affordable with a touch of luxury. Had view of the side of the hotel would have preferred oceanview/poolview. Felt very safe. Loved the shopping center and restaurants within walking distance.
Posted by Leslie, from NJ on 31 Aug. 2018
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Comment from Hotel Management
12 Sep. 2018
by RCR Manager
Dear Leslie,
Thank you for taking the time to rate your stay with us at the Renaissance Curacao Resort & Casino. We are very happy to learn that you enjoyed the location of the property and that the accommodations met your expectations.
We hope to see you again soon whenever your travels bring you back to Willemstad.
Sunny Regards,
Chanteau O
Guest Experience Manager
5 out of 5
First time in Curacao. This Hotel is wonderful, will definitely return. Short walk to shops and restaurants over the bridge into town. Room service was first class, pricey but definitely worth it. As for the Fort, Steak & Ribs is a must visit, you will not be disappointed. Found a new home!!!
Posted by a verified traveller on 22 May 2018
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Comment from Hotel Management
31 May 2018
by RCR Manager
Dear Valued Guest,
Thank you for your most recent stay with us at the Renaissance Curacao Resort & Casino. We are happy to learn that your stay was a pleasant and enjoyable one.
We thank you for your business and hope to see you again soon.
Sunny Regards,
Chanteau O
4 out of 5
best location and service.
The hotel was very clean, very new on the interior and very hospitable. They allowed us to even eat breakfast late. The location is prefect located about a 2 minute walk from the down town.
Amazing service from Tifany and Tessa from the front desk and the housekeeping stuff. thank you for making my vacation a successfully.
Posted by Omar, from Boston mass usa on 10 Mar. 2018
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Comment from Hotel Management
12 Mar. 2018
by RCR Manager
Dear Omar,
Thank you for sharing your experiences at the Renaissance Curacao Resort & Casino. We are very happy to see that your vacation was a pleasant and enjoyable one. Tiffany and Tessa are truly our superstars and we will ensure they see your comments!
We hope to see you again soon in your new home away from home!
Regards,
Chanteau O
Guest Experience Manager
5 out of 5
Great Time!
Pros:Clean
Cons:More shade trees by the pool
Location:Great food and activity
Every one of the staff friendly. Clean hotel and very accommodating!!!!!
Posted by Steve, from NY on 25 Jan. 2018
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Comment from Hotel Management
7 Feb. 2018
by RCR Manager
Dear Steve,
Thank you for your comments and feedback. We are happy that our staff made a lasting impression and that you enjoyed our food and beverage offerings.
We would love to host you again in the near future.
Warm regards,
Chanteau O
Guest Experience Manager
5 out of 5
Very well located !
Pros:Comfort
It's located in the heart of Willemstad, A unique ocean view !
Surcharge for premium or imported alcoholic beverages
Airport transfers not included
Spa/beauty facilities and services not included
All meals served buffet-style
Surcharge for premium or imported non-alcoholic beverages
Room service not included
Property Features
Some rates at Renaissance Curacao Resort & Casino are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. After a day at the beach, enjoy amenities at Renaissance Curacao Resort & Casino like an outdoor pool and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free self parking is available. This 4.5-star Willemstad resort is smoke free.
1 building
237 guestrooms or units
4 levels
3 dining venues
Built in 2009
Casino
Bar on the beach
Bar by the pool
Bar or lounge
Coffee shop
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Garden
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
On private beach
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Hato Intl. Airport (CUR) (12.1 km / 7.5 mi)
Parking: Free self parking
Room Amenities
Renaissance Curacao Resort & Casino offers 237 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
In-room dining (limited hours)
Flat-screen television
Satellite channels
Refrigerator
Coffee maker
Luxury bedding
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Nautilus - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Infinity - This beachfront restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Starbucks Kiosk - This coffee shop serves breakfast, lunch, and light fare.
Blue - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Spa Services
Massages on beach
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitization practices of any association
Masks are compulsory at the property
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 29.00 for adults and USD 14.50 for children (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
