8/10 Good
Lisa Anne
Travelled with partner
Jul 11, 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk people very nice. Food servers very nice. I feel bad for them because the cooks are so slow. It took an hour and a half to get our food and when we got it, it was raw. (Fried fish) we watched and if a table complained they would find their ticket and cook their food. Two tables came and ordered after us and we watched as they complained they found their ticket and cooked their food. At the buffet, you have to ask someone to cook your pasta and heat up the sauce. When I did that the cook literally rolled her eyes at me. I waited about 10 minutes to get ice cream and then I finally walked away. Not even sure what they were doing.
There is air conditioning but it doesn’t really work. We put it down as much as we could ( 66 degrees) and it just never got cold. The first room we were in had a light outside the balcony that was hanging from the ceiling from an electrical cord and it faced the glass door. Our room did not have a blackout curtain so the first night it looked like the sun was coming up all night. We did get a room change and it had blackout curtains and a normal light outside. But the AC was the same.
The BEACH IS BEAUTIFUL!! If they would get some training for the cooks on how to expidite I think a lot more people would be satisfied. The place needs a little TLC. It could be amazing if they put some work into it. And again the severs and front desk people very nice. We checked in at the sun club room. AC was great in there.
Lisa Anne
Stayed 5 nights in Jul 2025
