2/10 Terrible
Caitlin
Travelled with family, Travelled with family and small children
Mar 25, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, 10 month old daughter, and myself checked in, which seemed a little crazy at the time of day. Got to our room, and no less than 5 minutes later, another customer had keyed into our room while I was changing. I realized a few minutes later our keys did not work so I went down to discuss the situation. I received new room keys and a half hearted apology, but was not offered anything for the invasion of privacy and inconvenience. I went to order food at their little kitchen and the lady taking the orders was pretty trashy with the way she spoke and was not very friendly. We decided not to spend a dime more there and ordered some food from somewhere else. We stayed in the room with the door double locked just in case. Not to mention the phones were down in the whole place. Cleaned my daughter’s bottles thoroughly and when I woke up in the morning there was a baby cockroach crawling on one of them. We couldn’t get out of there fast enough.
I am highly disappointed and annoyed and am upset that I wasn’t offered a discount or anything for my troubles. Save yourself the time and money and stay somewhere else. I would not recommend this place to anyone.