"The hotel staff was welcoming and kind. I did have problems with the WI Fi that I think took a longer than it should have to resolved, still in the ... " More

By a verified traveller on Tue 27 Sep 2016

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Hotel Description

Hotel near Grand Opera House, connected to a shopping center in Wilmington

In suburbs

You'll be within 6 miles (10 km) of Grand Opera House and 12 miles (20 km) of Longwood Gardens. Christiana Mall and Eden Park are within 12 miles (20 km).

Renovated in 2016

This hotel features an outdoor pool and a fitness center. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Express check-in, express check-out, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 95 guestrooms also offer free WiFi and TVs with cable channels. DVD players, coffee/tea makers, and free local calls are also available.

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$117 per night

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Brandywine Valley ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Brandywine Valley

Everyone (9) Family (1)
3 out of 5
Bathroom was really small and the lighting in the bat room was not sufficient

Posted by on 21 May 2019

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Comment from Hotel Management

23 May 2019 by Mary Taylor, GM

Please accept our sincere apologies for your disappointment at your recent stay at our Hotel. I am concerned to read your comments with regard to your overall experience at the hotel. It is always our highest priority to us to ensure that our guests and customers leave the hotel happy and satisfied at all times. I do sincerely apologize for any inconvenience and disappointment. Thank you for your feedback.

3 out of 5
Had a nice outdoor pool. My room was too small and cramped.

Posted by , from Port Orange, FL on 19 Jul. 2019

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5 out of 5

Posted by on 7 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 23 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 4 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 26 Nov. 2018

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Comment from Hotel Management

27 Nov. 2018 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

5 out of 5
nice hotel/ close to Longwood Gardens/did not know there was not an elevator

Posted by on 1 Oct. 2018

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Comment from Hotel Management

10 Oct. 2018 by Mary Taylor, General Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Nice hotel easy reach of places that I needed go

Pros: The staff and was next door to an excellent diner and a grocery store.
Cons: Nothing really. Okay one thing in addition to whole and skim milk for your coffee, etc. half and half would be nice.
Location: I was there for my brothers memorial service and it was close to his house. This made life easy on my sister in law
The hotel staff was welcoming and kind. I did have problems with the WI Fi that I think took a longer than it should have to resolved, still in the end it was all sorted out,

Posted by , from Dallas, TX on 27 Sep. 2016

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About the SureStay Plus Hotel by Best Western Brandywine Valley

Location 1807 Concord Pike, Wilmington, DE 19803

Property Features

SureStay Plus Hotel by Best Western Brandywine Valley offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is served. SureStay Plus Hotel by Best Western Brandywine Valley also features complimentary newspapers in the lobby, express check-in, and express check-out. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Brandywine Valley was completed in August 2016.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1982
  • Continental breakfast (free)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (33.7 km / 21 mi)
  • Train station: Wilmington Station (7.2 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 5.0 per day.

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Brandywine Valley Inn Wilmington
  • Best Western Brandywine Valley Inn
  • Best Western Brandywine Valley Wilmington
  • Best Western Brandywine Valley
  • Best Western Brandywine Valley Hotel Wilmington
  • Best Western Wilmington
  • Wilmington Best Western
  • SureStay Plus Hotel Best Western Brandywine Valley Wilmington
  • SureStay Plus Hotel Best Western Brandywine Valley
  • SureStay Plus Best Western Brandywine Valley Wilmington
  • SureStay Plus Best Western Brandywine Valley
  • Best Western Plus Brandywine Valley Inn
  • Best Brandywine Valley Inn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.