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4.1 out of 5

"In run down neighborhood, can't walk to anything, small parking lot. For the price you would expect more. Stay outside of downtown. " More

By a verified traveller on Thu 30 Jul 2015

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Hotel Description

Eco-friendly hotel near Chrysler Theatre

City center stay

Within 2 miles (3 km) of this Windsor hotel, you'll find Chrysler Theatre and Adventure Bay Family Water Park. Art Gallery of Windsor and Walkerville Brewery are also within 2 miles (3 km).

Free perks

The hotel doesn't skimp on freebies - guests receive free buffet breakfast and free self parking. Traveling on business? Take advantage of the business center and WiFi in public areas. There's a fitness center on site, and laundry facilities and free newspapers are also offered.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 45 guestrooms also offer WiFi and TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking Shower Only

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Suites Downtown ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Suites Downtown

Everyone (1)
4 out of 5

Very good value

Pros: Free breakfast, free parking
Went to see a concert at the Casino. Free parking at the hotel, shuttle to the Casino, free breakfast. Location is downtown, so it is an older area, but ok. Rooms are clean and the staff is friendly and helpful.

Posted by , from Toronto on 21 May 2012

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Comment from Hotel Management

5 Nov. 2015 by justin

thank you

5 out of 5

Pleasant Stay

Pros: Free breakfast
I've stayed at this hotel 4 times now and even though it's not in the greatest of neighbourhoods, it's a decent night's stay. It's about a 5-10 minute walk to the Casino district with a free shuttle if you'd rather not walk. The room a decent with a more than fair price. I also enjoy the free parking as it's hard to find in Windsor.

Posted by , from London, ON on 4 Sep. 2011

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Comment from Hotel Management

5 Nov. 2015 by justin

thank you

3 out of 5

Just ok

In run down neighborhood, can't walk to anything, small parking lot. For the price you would expect more. Stay outside of downtown.

Posted by , from Wisconsin on 30 Jul. 2015

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Comment from Hotel Management

28 Sep. 2015 by justin

Thank you for your feed back. The local BIA is working with the city to improve the area. We do have 3 parking areas for the hotel and have ample parking for all of our guests. Renovation plans are in process and we look forward to having you return once these renovations are complete.

2 out of 5

This was a very old hotel.

Pros: Free breakfast, Free Internet
Cons: Nothing close
The walls had rips in the wallpaper and needed some attention. Although we felt the room was clean, the neighborhood it is in is also questionable. It was out of the way to get to the hotel. We would not stay here again. It is not what I expected from a comfort suites hotel.

Posted by on 13 Apr. 2012

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Comment from Hotel Management

3 Mar. 2016 by justin

thank you, your comments will be used as part of our renovation plans.

3 out of 5

A good hotel in a poor area.

Pros: Free breakfast, Free Internet
Cons: poor neighborhood
Great staff, spotless lobby and nice room. It had cracks in the pillars that were in our room and whole building showed signs of age, but was very clean with a pleasant scent. The parking lot was well lit but could not escape the fact that it was in a very financially depressed neighborhood. I would not want to venture out at night without someone with me.

Posted by on 16 Apr. 2011

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Comment from Hotel Management

1 Mar. 2016 by Justin

thank you

4 out of 5

Pleasant stay

Pros: Free breakfast
The hotel was nice clean and comfy. It was spacious and there were no problems. It is a little bit cheaper because it is not right downtown but it is only a couple of blocks and it is walkable. Breakfast was good and there was a variety.

Posted by on 4 Feb. 2011

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Comment from Hotel Management

5 Nov. 2015 by justin

thank you

5 out of 5

Hotel was clean and friendly staff

Our room was clean and the hotel staff was one of the best group of staff I have ever dealt with . I would highly recommend this hotel to all . Staff was polite and friendly . The rooms were clean .

Posted by on 29 Mar. 2010

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Comment from Hotel Management

5 Nov. 2015 by justin

thank you

5 out of 5

Staff was vey friendly and free parking..

Stayed here the first weeked of march with my wife and had a great time. We had dinner and didnt even have to drive. The front desk staff booked dinner res. for us and even recomm. great places to go.. Way to go guys, Comfort suites yeaaa.

Posted by on 18 Mar. 2010

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Comment from Hotel Management

5 Nov. 2015 by justin

thank you

5 out of 5

WEEK-END STAY

JUST SPENT TWO DAYS AT THIS FACILITY. STAFF COULD NOT HAVE BEEN MORE ACCOMMODATING AND THE CLEANLINESS OF THE HOTEL IS AN EXAMPLE OTHERS SHOULD FOLLOW. WOULD DEFINITELY STAY HERE AGAIN.

Posted by on 31 Aug. 2009

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Comment from Hotel Management

5 Nov. 2015 by justin

thank you

4 out of 5

great bargain

large room would sleep 6; very clean; desk most helpful; great location-could walk most of downtown

Posted by on 5 Aug. 2007

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Comment from Hotel Management

5 Nov. 2015 by justin

thank you

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have WiFi for a fee. There's an onsite business center. Free breakfast is available daily. The eco-friendly Comfort Suites Downtown also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Windsor hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Windsor, ON (YQG) (9.8 km / 6.1 mi)
  • Train station: Windsor Station (2.8 km / 1.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Downtown offers 45 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25.00 per pet, per stay, plus a deposit of CAD 25.00 per stay
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25.00 per stay
  • Pet fee: CAD 25.00 per pet, per stay
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Downtown Hotel Windsor
  • Comfort Suites Downtown Windsor
  • Comfort Suites Downtown Hotel
  • Comfort Suites Downtown Windsor
  • Comfort Suites Downtown Hotel Windsor

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.