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Hotel Clara Luna

3.0 star property
3-star hotel in Xalapa Centro

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Photo gallery for Hotel Clara Luna

Building design
Staircase
Lobby sitting area
Interior
Check-in/check-out kiosk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Av. Manuel Avila Camacho No. 42, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪5 min walk‬
  • Place, Juarez Park
    ‪8 min walk‬
  • Place, Xalapa Cathedral
    ‪10 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Xalapa

Xalapa Centro stay.At this Xalapa Centro hotel, you'll be within a 5-minute walk of Juarez Park and Diego Rivera Gallery. Pinacoteca Diego Rivera and Xalapa Cathedral are also within half a mile (1 km).

What's nearby

  • Los Tecajetes Park - 5 min walk - 0.5 km
  • Juarez Park - 8 min walk - 0.7 km
  • Xalapa Cathedral - 10 min walk - 0.9 km
  • Palacio de Gobierno - 10 min walk - 0.9 km
  • Paseo de los Lagos Park - 15 min walk - 1.3 km

Getting around

  • Xalapa Station - 14 min drive
  • General Heriberto Jara Intl. Airport (VER) - 107 min drive

Restaurants

  • ‪Arses Karaoke - ‬7 min walk
  • ‪El Asador - ‬1 min walk
  • ‪La Tiendita - ‬1 min walk
  • ‪Antojitos López - ‬4 min walk
  • ‪El Prototipo - ‬4 min walk

About this property

Hotel Clara Luna

3-star hotel in Xalapa Centro
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Clara Luna. Self parking is free.

This 3-star Xalapa hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 4 levels
  • Built in 1988
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Clara Luna offers 24 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Similar properties

Exterior
Holiday Inn Express Xalapa by IHG
Xalapa Centro
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 736 reviews
The price is CA $98
CA $115 total
includes taxes & fees
Aug 9 - Aug 10
Holiday Inn Express Xalapa by IHG

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 125 for adults and MXN 95 for children
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Clara Luna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 125 for adults and MXN 95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Clara Luna Xalapa
Hotel Clara Luna
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Frequently asked questions

How close is Hotel Clara Luna to the airport?

Hotel Clara Luna is 10.7 mi (23-min drive) away from the Xalapa, Veracruz (JAL-El Lencero) airport, the closest popular airport to the property.

Does Hotel Clara Luna have an airport shuttle?

Airport shuttle services are not available at Hotel Clara Luna.

Does Hotel Clara Luna offer free breakfast?

Free breakfast isn’t provided at Hotel Clara Luna, but cooked-to-order breakfast is offered for a fee of MXN 125 for adults and MXN 95 for children. It's available every day from 7 AM to noon.

Is there a casino at Hotel Clara Luna?

No, there is no casino at this hotel, but Big Bola Casino (7-min drive) is nearby.

What time is check-in at Hotel Clara Luna?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Clara Luna?

This hotel offers free self parking.

Does Hotel Clara Luna have a pool?

Hotel Clara Luna does not have a pool.

Does Hotel Clara Luna have a restaurant?

Hotel Clara Luna is home to Azul Cafe, which features brunch.

Does Hotel Clara Luna have a spa?

There are no spa services available at this hotel.

How close is Hotel Clara Luna to downtown Xalapa?

Hotel Clara Luna is 1.6 mi away from Xalapa.

Hotel Clara Luna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 136 reviews
Rating 8 - Good. 48 out of 136 reviews
Rating 6 - Okay. 15 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL ESTILO DE LA DECORACION DEL HOTEL ME PARECIO MUY BONITA Y ELEGANTE, EL SERVICIO Y LA ATENCION DEL PERSONAL EXCELENTE, HAY DETALLES DE LIMPIEZA EN LOS BAÑOS Y EN ALGUNAS PAREDES, LA FACHADA DEL HOTEL PODRIA ESTAR MEJOR EN CUESTION DE PINTURA, EN GENERAL MUY ACEPTABLE, LA UBICACION EXCELENTE.
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

LIZBETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia en Xalapa

Excelente ubicación y trato , habitaciones amplias y cómodas.
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y fácil acceso Solo falto una cafetera en el cuarto
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Brenda

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Desepcion

La verdad iba con la inquietud de los comentarios ,pero fue decepcionante ,no tenían nada para brindarme para servirme una bebida o abrir una botella ,no conté en esos días con limpieza de mi habitación, el cable no tuve señal y lo peor la habitación Ami llegada olía a humedad ☹️ la atención por parte de la recepcionista muy atenta fue lo único rescatable gracias
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó porque está muy céntrico y confortable, lo que no me gustó, es que no toman la temperatura cuando algún huésped llega.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atención del personal, las instalaciones son buenas en general, me gustó la ubicación, las instalaciones y el trato del personal
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Paco

Liked: Cleanliness, staff & service
En general, para pasar la noche, esta bien, los precios estan adecuados al tipo de alojamiento que es.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atencion y bonita la habitación incluso tenía tina para relajarse Buen precio
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No funciona el cable de la tele No había agua caliente No funciona el elevador
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

José de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y servicio

Hotel con excelente ubicacion y servicios, 100% recomendable, amplio e instalaciones con un realce por sus elementos historicos
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es limpia, el lugar es tranquilo me encanto.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

luis

Liked: Cleanliness, staff & service
Muy amables todos... Recepcion.. Restaurante... Cristina en el desayuno muy amable
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a feeling of being at a B&B, the owners can be seen during breakfast time, making sure his guest are pleased with their stay! The staff was very accommodating. One can ask to see the private art of Mr Elfred Lee, besides seeing some of his work on display around the hotel! For those who want to enjoy a small walk to downton Xalapa this is a great location and it is very quiet area!
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es muy buena, la atencion del personal es excelente,las habitaciones son muy cómodas, los alimentos del restaurant son muy buenos
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE!!! Me encanta ese hotel es mi hospedaje obligatorio cada que visito la ciudad
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy cerca del centro y del area que nesecitaba estar. muy bonito el lugar
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Excelente hotel, muy limpio, excelente atención, céntrico, habitaciones grandes y confortables, silencioso.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el buen trato del personal, la limpieza de las instalaciones y el sabor del desayuno
Stayed 4 nights in May 2019
Verified review

8/10 Good

ADDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Excelente servicio, ubicación y precio
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Muy buena atención
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Es un hotel que se ve mas padre en las fotos de lo real , es un hotel para pasar la noche. Su baño exageradamente sencillo y la alfombra humeda y huele feo. Fue menos de lo que vi en la pagina
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muuuy recomendable.

Estuvimos muuuuy contentos en nuestra estancia en este lugar. Aunque el motivo de nuestro viaje fué por negocios, parecía que estábamos en nuestra casa, pues resulta un lugar muy acogedor y cómodo. ¡Muchas gracias a todo el personal por su atención, amabilidad y calidez!
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Falta señalizar correctamente las areas,.......................
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Excelente servicio, el hotel mas bonito de lo que se ve en las fotos. El personal muy amable.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, instalaciones limpias, el personal muy atento. La comida del desayuno buenísima.
Stayed 2 nights in Dec 2018