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Aurum International Hotel

3.5 star property
3.5-star hotel in Xi’an City Center, connected to a shopping center

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Photo gallery for Aurum International Hotel

2 restaurants, breakfast served
Down comforters, minibar, in-room safe, desk
Lobby
Deluxe Twin Room
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
30 Nan Xin Street, Xi'an, Xi'an, Shaanxi, 710004
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪10 min walk‬
  • Xi'an Bell Tower
    ‪11 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 43 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Xi'an

Xi’an City Center stay.At this Xi’an City Center hotel, you'll be within a 5-minute walk of Xi'an City Walls and Culture and Arts Hall of Qin and Han Dynasty. Yisu Grand Theater and Ancient Folk House are also within half a mile (1 km).

What's nearby

  • Xi'an City Walls - 1 min walk - 0.0 km
  • Xi'an Bell Tower and Drum Tower - 10 min walk - 0.9 km
  • Xi'an Bell Tower - 11 min walk - 1.0 km
  • Great Mosque of Xi'an - 2 min drive - 1.7 km
  • Giant Wild Goose Pagoda - 7 min drive - 7.4 km

Getting around

  • Xi'an Station - 6 min drive
  • Zhonglou Station - 17 min walk
  • Xi'an (XIY-Xianyang Intl.) - 42 min drive

Restaurants

  • ‪强强烤肉坊 - ‬3 min walk
  • ‪Dazhong Sliced Noodles - ‬3 min walk
  • ‪新城餐厅 - ‬5 min walk
  • ‪陕西西华通济茶坊有限责任公司 - ‬4 min walk
  • ‪阿伦咖啡酒吧 - ‬3 min walk

About this property

Aurum International Hotel

3.5-star hotel in Xi’an City Center, connected to a shopping center
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. Aurum International Hotel offers its guests an indoor pool and a fitness center. Event space at this hotel measures 5274 square feet (490 square meters) and includes conference space. The business-friendly Aurum International Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Xi'an hotel.

  • 1 building
  • 282 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Meeting rooms
  • 5274 sq ft of conference space
  • 490 sq m of conference space
  • Built in 2004
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Aurum International Hotel offers 282 accommodations with minibars and safes. Beds feature down comforters. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CNY 60 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Piano

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from October 26 2023 to May 9 2026 (dates subject to change).
This property will be closed from October 26 2023 to May 9 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 
The following facilities are closed on Monday, Tuesday, Wednesday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 60 per person
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from noon to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Aurum International
Aurum International Hotel
Aurum International Hotel Xi'an
Aurum International Xi'an
Aurum International China/Shaanxi
Aurum International Hotel Xi`An
Aurum International Xi An
Aurum Hotel Xi'an
Aurum International Hotel Hotel
Aurum International Hotel Xi'an
Aurum International Hotel Hotel Xi'an

Aurum International Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 106 reviews
Rating 8 - Good. 50 out of 106 reviews
Rating 6 - Okay. 13 out of 106 reviews
Rating 4 - Poor. 5 out of 106 reviews
Rating 2 - Terrible. 4 out of 106 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff

All the staff were very helpful and friendly to me, from the receptionists to the restaurant staff. I am very grateful to them. The room was exactly what I wanted and comfortable. The location was near to several famous places in the city: the Bell and Drum Towers, the city walls and southern gatehouse, Huimin Jie. And the price was great!
Stayed 5 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not included, but for the price this was reasonable. The view was very poor from our room. There was another building right outside our window.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 6 nights in Nov 2019

8/10 Good

Aris, Athens

Liked: Cleanliness, staff & service, amenities
It used to e a very good hotel but now is a rather dated one. It could use a little renovation. The majority of the rooms, have s bad odor of smoke, even though it’s considered a non smoking hotel . (The receptionist had to change me 4 rooms before finally finding a non smelling one. The reception guys are doing their best to help the clients but the owner must do the same as well.
Stayed 2 nights in Aug 2019

6/10 Okay

Gilberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and good size rooms.

Fantastic location, massive room with two bathrooms and two flat TV. Very helpful personnel. Yet, one of the bathrooms had a very strong smell.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

We had a very comfortable stay here. The room was very nice.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
good : good location not good : Air conditioning turn off from central from 8 am, they charged me using bath robe CNY 160, I am argue with them , then charged me CNY 80 its no price list in the room. i never been charged in china using bath robe when i travel multiple city in China, rip me off.
Stayed 2 nights in Jun 2019

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel not far from centre town getting older. Easy to find once there .
Stayed 5 nights in Dec 2018

8/10 Good

Yip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very pleasant especially the front office staff - very helpful
Stayed 3 nights in Nov 2018

10/10 Excellent

Luis A

Very good hotel. Good and spacious room. Front desk had always someone that spoke English and they were always willing to help. Walking to many attractions is possible and transportation I very close by.
Stayed 3 nights in Oct 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service

Short stay ok

Good place for a few days
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Only 1 person spoke any English and this with a very thick accent. She wasn't always there.
Stayed 2 nights in Sep 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the service and attention of hotel staff.
Stayed 3 nights in Jun 2018

8/10 Good

Zuk, Canada

Liked: Staff & service, property conditions & facilities, room comfort

Close to some tourist attractions.

This is a pretty good hotel in terms of conditions, comfort, location and staff.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely maitained hotel

Clean and nicely maitained hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only negative and it wasnt the hotels fault

The map on Expedia is wrong for the hotels location. If you bring up the map and move to the right of where the hotel is marked, you will see a half circle road. The road coming off of the middle of the half circle is Nanxin Street, that is the street the hotel is located on. Its a couple of buildings in from the corner.
Stayed 3 nights in Apr 2018

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No Air Conditioning!!!

The Aurum hotel was nice and easily accessible and walkable to different areas, and when areas were not within our groups preferred walking distance, there were plenty of taxis were available. My biggest complaint is the air conditioning. Our group had three rooms, each on different floors, and none of them had air conditioning working or turned on. This is unacceptable for us since we are all from Texas, Georgia, and Florida. The daytime highs were in the upper 70’s. Opening windows did help in the evening, but I felt the hotel intentionally disabled the AC on the guest floors. Main lobby and restaurant area had air conditioning.
Stayed 3 nights in Mar 2018

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

John, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

A good hotel to stay and is quite convenient where surrounding having nice food. Is quite as the hotel is about 10 minutes walk from the town center. The front counter staffs are all very friendly and helpful and even the cleaners are polite as well. Although the room that we booked is small in size but actually is good enough to stay as we only occupied the room at night after the day trip to the place of interest.
Stayed 7 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

You should avoid misleaded by its building picture

the linen of bedding 5 more years old, you can not sleep well on such pillows. front desk management cannot get out Red tape , check on check out too too slow, billing problems as well
Stayed 2 nights in Jan 2018

2/10 Terrible

Farshad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here if you don't SMOKE!

This was the first time that a hotel was so bad that we left after our first night and went to another hotel (Sofitel). Even though we asked for a non-smoking room, the room that we got smelled so bad, especially all the blankets and pillows. We went down and changed the room, and again horrible smell of smoke. I guess if you're a smoker you wouldn't mind that, but for us it was horrible. The English of staff was so bad that they hardly understood us, and when the next morning we told them that we are leaving, they didn't even give us a simple apology. The wifi was also super slow and spotty.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Helpful and enthusiastic staff. Smoking smell in non-smoking room. Need to open window to air the room. Airconditioning seemed not working well. Room though not very modern but well maintained. Nice view from room. Very reasonable rates and a big bargain for what was provided.
Stayed 4 nights in Nov 2017