Save

Sheraton Grand Xishuangbanna Hotel

4.5 star property
Family-friendly upscale hotel with 3 restaurants

Choose dates to view prices

Sheraton Grand Xishuangbanna Hotel

Photo gallery for Sheraton Grand Xishuangbanna Hotel

Exterior
Exterior
Premium bedding, down comforters, in-room safe, desk
Daily buffet breakfast for a fee
Exterior

Overview of Sheraton Grand Xishuangbanna Hotel

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
No.1 Yuntou Road, Gasa Town, Jinghong, Xishuangbanna Dai, Yunnan, 666109
  • Popular Location西双版纳菌鑫阁4 min drive
  • Popular Location西双版纳玉旺傣味餐厅4 min drive
  • Popular LocationMandai Buddhist Temple10 min drive
  • Popular LocationPeacock Lake Park10 min drive

Room options

View all photos for Suite, 1 Bedroom, Smoking, Balcony

Suite, 1 Bedroom, Smoking, Balcony

Suite, 1 Bedroom, Smoking, Balcony

  • 364 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Smoking, Garden View (Balcony)

Premier Suite, 1 Bedroom, Smoking, Garden View (Balcony)

Premier Suite, 1 Bedroom, Smoking, Garden View (Balcony)

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Smoking, Garden View (Balcony)

Premium bedding, down comforters, in-room safe, desk

Grand Room, 2 Single Beds, Smoking, Garden View (Balcony)

  • 182 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed, Smoking, Garden View (Balcony)

Premium bedding, down comforters, in-room safe, desk

Grand Room, 1 King Bed, Smoking, Garden View (Balcony)

  • 182 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking, Balcony

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Single Beds, Smoking, Balcony

  • 182 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking, Balcony

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking, Balcony

  • 182 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking, Garden View

Deluxe Room, 2 Single Beds, Smoking, Garden View

Deluxe Room, 2 Single Beds, Smoking, Garden View

  • 182 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking, Garden View

Deluxe Room, 1 King Bed, Smoking, Garden View

Deluxe Room, 1 King Bed, Smoking, Garden View

  • 182 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
InterContinental Xishuangbanna Resort, an IHG Hotel
Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (23)
The price is CA $437
per night
CA $510 total
includes taxes & fees
3 May - 4 May
InterContinental Xishuangbanna Resort, an IHG Hotel

About the area

Jinghong

On river.You'll be within 6 miles (10 km) of Mandai Buddhist Temple and 9 miles (15 km) of Manting Park.

What's nearby

  • Mandai Buddhist Temple - 10 min drive
  • Peacock Lake Park - 10 min drive
  • Tropical Flower and Plants Garden - 10 min drive
  • Manting Park - 11 min drive
  • Xishuangbanna Primitive Forest Park - 22 min drive

Getting around

  • Jinghong (JHG-Xishuangbanna) - 13 min drive

Restaurants

  • D调酒吧 - 6 min drive
  • 情人洋酒馆 - 12 min drive
  • 蛐蛐蚂蚱 - 8 min drive
  • 西双版纳Sun Moon Guesthouse - 13 min drive
  • 山寨咖啡 - 12 min drive

About this property

Sheraton Grand Xishuangbanna Hotel

Family-friendly upscale hotel with 3 restaurants
Sheraton Grand Xishuangbanna Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 11517 square feet (1070 square meters) and includes conference space. An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury Sheraton Grand Xishuangbanna Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xishuangbanna Dai hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • 11517 sq ft of conference space
  • 1070 sq m of conference space
  • Built in 2014
  • Kid's club (free)
  • Supervised kid's activities
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Bar by the pool
Sheraton Grand Xishuangbanna Hotel offers 326 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Shine Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM - 10:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 138-160.9 per person
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Game/wildlife viewing
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Shopping
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 48-inch TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138–160.9 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Rollaway bed fee: CNY 380.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Grand Xishuangbanna Hotel Jinghong

Sheraton Grand Xishuangbanna Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Memorable Experience
We were pleasantly surprised by their hot springs and dinner bbq that they offer. The service is great, we were celebrating our Anniversary during our stay and they made it very memorable with a surprise waiting for us in our room. A very memorable stay and a place I would recommend to our friends and to anyone looking to relax whilst in Xishuangbanna.
Stayed 2 nights in Oct 2021

8/10 Good

PAUL

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Banna
Extremely friendly staff. Top notch facility. Hot spring hot tub at the hotel. Location is a bit far away from other places. The hot spring smell maybe a bit bothersome at the beginning.
Stayed 3 nights in Jun 2017

10/10 Excellent

Zeyu

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
天候
天候に恵まれず、外での観光が殆どできなかったのは残念です。そういった場合に何かお勧めできるアトラクションの紹介などあれば良かったと思います。ホテル周辺には食事するところがなく、ホテル内だけの食事となったことも残念な点です。
Stayed 3 nights in Oct 2021

8/10 Good

eizo

Liked: Staff & service
まずまず
シェラトンだが、そこまでの快適さはないと思う。
Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
不符合万豪该有的标准
早餐真的是太一般了 可颂应该是前一天的 都没有加热 口感不酥脆 果汁也不是鲜榨果汁 都是瓶装饮料 还有housekeeping服务也太随意了，打扫完都不更新洗发水沐浴露
Stayed 2 nights in Mar 2021

8/10 Good

sihjie

Stayed 4 nights in Oct 2020