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 Yakima •1 Room
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Holiday Inn Yakima, an IHG Hotel

3-star property
802 E Yakima Ave, Yakima, WA 1-855-887-0424
3.8 out of 5
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See all 12 travelocity Reviews

"Great staff. Clean room. Good linens, pillows and good shower. " More

By a verified traveller on Sun 10 Sep 2023

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Hotel Description

3-star hotel perfect for exploring Yakima

Heart of Yakima

You'll be steps from Yakima Convention Center and a 5-minute walk from Yakima River Valley. Also, Capitol Theater is within half a mile (1 km) and Yakima Valley Visitors Center is within 2 miles (3 km).

Renovated in 2020

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $163* Per night/room 12 May - 13 May

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Yakima, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Yakima, an IHG Hotel

Everyone (7) Couples (1) Family (1)
5 out of 5
Great staff. Clean room. Good linens, pillows and good shower.

Posted by , from SCOTTSDALE on 10 Sep. 2023

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Comment from Hotel Management

31 Oct. 2023 by Front Desk Agent

Thank you for taking the time to leave your review. We look forward to seeing you again soon.

5 out of 5

Posted by , from SCOTTSDALE on 6 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Front Desk Agent

Thank you for taking the time to leave a review. We hope to see you again soon.

5 out of 5

Posted by on 20 Mar. 2022

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4 out of 5
There was a lot of noise due to a surrounding property being renovated. It wasnt great to look st either. Other then that my car got hit in the parking lot. I didnt see the damage until i was leaving my stay. No note was left. Not your fault i know but it did make my trip not as good overall. Thank you for your time. Debby

Posted by on 8 Jul. 2021

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Comment from Hotel Management

16 Jul. 2021 by Marcus- Guest service representative

Thank you for your comments. We are very sorry to hear about the damage that was done to your vehicle, I completely understand how that impacted your trip. We hope that if you are back to visit the other factors will not impact your stay in the future. Thank you for staying with us and your valuable comments.

1 out of 5

Posted by on 15 Jun. 2021

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5 out of 5

Posted by on 3 Jun. 2021

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4 out of 5
Safe gated parking staff was great as well would recommend

Posted by , from Yakima on 10 Oct. 2020

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5 out of 5

Posted by on 21 Oct. 2019

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Comment from Hotel Management

11 Nov. 2019 by Management

Thank you for taking the time to review our property

1 out of 5

Posted by on 4 Feb. 2019

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1 out of 5

I believe that I took home bed bugs from this hotel and the response from management has been very inadequate and unprofessional.

I stayed at this hotel early May 2011 for two nights and had bug bites on my arms the second day. When I returned home I continued to break out with large welts on my body. After several unsuccessful doctor visits with no diagnosis I was finally referred to a dermatologist who immediately suspected bed bug bites and confirmed this with a biopsy. I had suspected this all along but didn't want to believe my home was infested with bed bugs. Since my "skin condition" started at this hotel I can only deduct that I initially contracted the bed bug bites there and then took them home with me. Since this was confirmed I have had a professional pesticide company inspect my home and they were able to find the bed bugs and treat our home but this is not an easy process and it takes time to get rid of all the pests. So far we have spent thousands of dollars treating both of our homes in eastern and western Washington, staying in hotels, buying medications and paying for doctor visits. In addition I have at times not been able to work due to the itching and burning from the welts and lack of sleep. This has been a nightmare! Several weeks ago I contacted the Holiday Inn and tried to discuss this with their staff but they said that only their GM (General Manager) could discuss this with me so I left a message which was not returned. Two weeks later I left another message on the GM's voicemail and told her I wanted to report a bed bug problem. When I didn't get a call back I then contacted the Executive Director of the organization which booked our rooms for our conference in May. The Director contacted the Visitor and Convention Bureau in Yakima and they said I would get a call back from the GM that day. About 4 hours later she called and before she listened to my story she was very defensive and told me there was no way they had bed bugs. When I was finally able to tell her my story she agreed to talk to her staff to see if there was any evidence of bed bugs. She later left me a message and said her staff had not detected any bed bugs and since there were no reports of bed bugs she didn't believe I contracted them there. I think this was very poor customer service on the part of the GM and am concerned about future guests of this hotel. The GM never had a pesticide professional inspect my room or the hotel. These bugs are very difficult to detect so I would not rely on housekeeping staff to be able to detect them. Obviously the hotel has no policy in place to deal with bed bugs reports other than denying their existenpoor would never recommend this hotel because of the poor response I received when reporting this problem!

Posted by , from Seattle on 8 Jul. 2011

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About the Holiday Inn Yakima, an IHG Hotel

Location 802 E Yakima Ave, Yakima, WA 98901

Property Features

Holiday Inn Yakima, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 1875 square feet (174 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Yakima, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Yakima, an IHG Hotel was completed in March 2020.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 1875 sq ft of conference space
  • 174 sq m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Yakima, an IHG Hotel offers 114 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

8th Street Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 35 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Long-term renters welcome
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–15 for adults, and USD 5–15 for children
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Yakima
  • Holiday Inn Yakima
  • Yakima Holiday Inn
  • Holiday Inn Yakima Hotel Yakima
  • Holiday Inn Yakima Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.