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The Phoenix Hotel Yogyakarta - Handwritten Collection

5.0 star property
5-star luxury hotel near Malioboro Street

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Photo gallery for The Phoenix Hotel Yogyakarta - Handwritten Collection

Outdoor pool, pool umbrellas, sun loungers
Meeting facility
Suite, 1 King Bed with Sofa bed (Legendary)
Executive Room, 1 King Bed (Phoenix)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Room service

Explore the area

Map
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta, 55233
  • Malioboro Street
    ‪1 min walk‬
  • Tugu Yogyakarta
    ‪2 min walk‬
  • Malioboro Mall
    ‪16 min walk‬
  • Yogyakarta (YIA-New Yogyakarta Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Legacy)

Deluxe Room, 1 King Bed, Pool View (Legacy) | Terrace/patio

Deluxe Room, 1 King Bed, Pool View (Legacy)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed (Legendary)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Legendary)

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, 2 Single Beds (Legacy)

Deluxe Twin Room, 2 Single Beds (Legacy)

Deluxe Twin Room, 2 Single Beds (Legacy)

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (Phoenix)

Executive Room, 1 King Bed (Phoenix)

Executive Room, 1 King Bed (Phoenix)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Yogyakarta

Central Yogyakarta stay.A stay at this Central Yogyakarta hotel places you steps from Tugu Yogyakarta and within a 5-minute walk of Malioboro Street. Gadjah Mada University and Malioboro Mall are also within 2 miles (3 km).

What's nearby

  • Malioboro Street - 1 min walk - 0.0 km
  • Tugu Yogyakarta - 2 min walk - 0.2 km
  • Gadjah Mada University - 11 min walk - 1.0 km
  • Malioboro Mall - 16 min walk - 1.3 km
  • Gembira Loka Zoo - 5 min drive - 4.4 km

Getting around

  • Yogyakarta Station - 19 min walk
  • Yogyakarta (JOG-Adisucipto Intl.) - 21 min drive

Restaurants

  • ‪House of Raminten - ‬7 min walk
  • ‪Roaster And Bear - ‬4 min walk
  • ‪Kebon Ndalem Jl Diponegoro - ‬3 min walk
  • ‪Tio Ciu Chinese Food & Sea Food - ‬2 min walk
  • ‪McDonald's - ‬6 min walk

About this property

The Phoenix Hotel Yogyakarta - Handwritten Collection

5-star luxury hotel near Malioboro Street
The Phoenix Hotel Yogyakarta - Handwritten Collection offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. A sauna, spa services, and a terrace are also featured at the luxury The Phoenix Hotel Yogyakarta - Handwritten Collection. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Yogyakarta hotel is smoke free.

  • 144 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1918
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Phoenix Hotel Yogyakarta - Handwritten Collection offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, French, Indonesian

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Phoenix Hotel Yogyakarta - Handwritten Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Phoenix Hotel Yogyakarta MGallery Collection
Phoenix Yogyakarta MGallery Collection
Phoenix Hotel MGallery Collection
Phoenix MGallery Collection
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
The Phoenix Hotel Yogyakarta MGallery by Sofitel
The Phoenix Hotel Yogyakarta MGallery Collection
The Phoenix Hotel Yogyakarta Handwritten Collection
The Phoenix Hotel Yogyakarta - Handwritten Collection Hotel
The Phoenix Hotel Yogyakarta - Handwritten Collection Yogyakarta

The Phoenix Hotel Yogyakarta - Handwritten Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 999 reviews
Rating 8 - Good. 318 out of 999 reviews
Rating 6 - Okay. 58 out of 999 reviews
Rating 4 - Poor. 24 out of 999 reviews
Rating 2 - Terrible. 7 out of 999 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Zenaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A well appointed heritage hotel in Yogyakarta

We met the most friendly & helpful hotel reception staff like Teza & Eko as well as the housekeeping & restaurant staff, who promptly provided us our requested items to our room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mildred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic Staff excellent Premises excellent Breakfast excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristen

Stayed 1 night in Feb 2025

10/10 Excellent

kristan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful. It is old but very charming and it is managed very well. The staff is outstanding. Thank you, Noval, for the driving for the day trips! The breakfast is the most varied that I’ve seen in Asia so far. I had a massage at the spa that was wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with historical artifacts. Staff very welcoming and friendly.
Stayed 8 nights in Dec 2024

10/10 Excellent

Arden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and classic, a beautiful hotel. I would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuto, Hokuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are clean and well-equipped. Exceptional dining experience with accommodating services.
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Stayed 2 nights in Oct 2024

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very pleasant, smiling and helpful. They made our stay a very happy experience. Nice historical property.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
I have always wanted to stay at this hotel, and did not disappoint. Beautiful rooms, public spaces and breakfast was awesome.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sin Yee Christopher James

Stayed 3 nights in Aug 2024

6/10 Okay

Lynn

Stayed 2 nights in Jul 2024

10/10 Excellent

Binal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Well located. Very walkable.
Stayed 2 nights in Aug 2024

10/10 Excellent

gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Lovely staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Past and Present

The Phoenix is an elegant historic hotel beautifully designed with well appointed interiors featuring amazing interior spaces, antique furniture, statues and wall hangings, the sumptuous buffet breakfasts features Balinese percussion music and the reception staff accommodatingly made every effort to enhance my stay, it is one of the best hotel experiences I have ever enjoyed, John Mark
Stayed 2 nights in Jun 2024

8/10 Good

Xiaofeng, Shanghai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical and trandition
Stayed 2 nights in Jun 2024

10/10 Excellent

Hollie

Stayed 3 nights in Jun 2024

10/10 Excellent

ingrid

Stayed 3 nights in May 2024

8/10 Good

Matthew, Woodside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Phoenix Hotel is beautiful and luxurious, with an open, airy feel and Asian art all over the place. The pool is very pleasant and well-used (including by my wife and me), and I also got a nice massage. Our room was nice, with a small deck overlooking the pool--though the hotel grounds are so extensive that it took a while to get there from the entry. The A/C and shower in our room worked well, but there was a problem with the shower pipes that created a loud noise and required periodically adjusting the knobs (sometimes in the middle of the night). The staff was over-the-top friendly, but the service itself was uneven. For example, the staff did not replace our towels and bath mats even after specific requests. (We took lots of showers due to the heat and humidity, so the towels needed replacing.) The included breakfast was extensive in a pretty setting, but the focus was on quantity over quality. One could find decent things to eat, though, whereas dinner was flat-out bad with slow service (though slow service seems common in Indonesia). We ate dinner at the hotel our first night and never again. We also were disappointed in the location. We thought we would like being near Malioboro St., but only visited it once and felt no need to go back. Instead, we went across town every night to an area with better restaurants. So although the Phoenix Hotel overall was very nice, we would probably try somewhere else if we ever went back to Yogyakarta.
Stayed 6 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Character and locale good, everything else lacking

Hotel had very nice common areas, gave the place alot of character. Location also good, near to the train station and a short car ride to Maliboro shopping street. Cleanliness in the room was quite poor. E.g. stains on the bed sheets and towels, towels were grey. Toilet lacked proper maintenance. Wobbly tiles, musky smell from the water when you turn on the shower, low water pressure in the toilet and shower. Service at the front desk and restaurant was slow. The language barrier made it hard to communicate. Concierge was not helpful and hard to reach. Spa was 3/5 in terms of size, aesthetic, and availability. Hard to believe it's a 5-star hotel. Stayed at another Yogya hotel 5min from Phoenix Hotel and that was a much more pleasant experience.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old colonial style hotel. Good staff, plenty of variety for breakfast. Close to main street in Yogya, easy to walk, inexpensive to use a taxi.
Stayed 1 night in Apr 2024