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New Otani Inn Yokohama Premium

3.5 star property
3.5-star hotel near Tokyo Bay, connected to a shopping center

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Photo gallery for New Otani Inn Yokohama Premium

Front of property - evening/night
Reception
Buffet
Interior
Premium bedding, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
1-1-7 Sakuragicho, Naka-Ku, Yokohama, Kanagawa, 231-0062
  • Yokohama Cosmo World
    ‪9 min walk‬
  • Pacifico Yokohama
    ‪15 min walk‬
  • Anpanman Museum
    ‪16 min walk‬
  • Tokyo (HND-Haneda)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Bay View (Non-Smoking) (For Two)

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Twin Room, Bay View (Non-Smoking) (For Two)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, City View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Bay View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Twin Room, Bay View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Bay View

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Triple Room, Bay View

9.2 out of 10
Wonderful
(41 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room (1 guest use)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Twin Room (1 guest use)

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, City View (2 guests use)

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room, City View (2 guests use)

8.6 out of 10
Excellent
(24 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room (2 guests use)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Twin Room (2 guests use)

8.0 out of 10
Very good
(23 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Deluxe Room, Bay View (Non-Smoking) (For Four)

Premium bedding, in-room safe, blackout drapes, soundproofing

Corner Deluxe Room, Bay View (Non-Smoking) (For Four)

  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Corner Deluxe Room, Bay View (Non-Smoking) (For Four) (Consecutive Nights, No cleaning)

Premium bedding, in-room safe, blackout drapes, soundproofing

Corner Deluxe Room, Bay View (Non-Smoking) (For Four) (Consecutive Nights, No cleaning)

  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Superior Twin Room, Bay View (2 guests use)

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Twin Room, Bay View (2 guests use)

9.0 out of 10
Wonderful
(22 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, City View (1 guest use)

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room, City View (1 guest use)

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Bay View (1 guest use)

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Twin Room, Bay View (1 guest use)

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View (Non-Smoking) (For Two)

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, City View (Non-Smoking) (For Two)

  • Sleeps 4
  • 1 Queen Bed

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About the area

Yokohama

Oceanside stay.Within a 15-minute walk of this Minatomirai hotel, you'll find Yokohama Cosmo World and Pacifico Yokohama. Landmark Tower and PIA ARENA MM are also within half a mile (1 km).

What's nearby

  • Landmark Tower - 4 min walk - 0.4 km
  • Yokohama Cosmo World - 9 min walk - 0.8 km
  • Pacifico Yokohama - 15 min walk - 1.3 km
  • Anpanman Museum - 16 min walk - 1.3 km
  • K-Arena Yokohama - 17 min walk - 1.5 km

Getting around

  • Sakuragicho Station - 4 min walk
  • Bashamichi Station - 9 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • ‪キリンシティ - ‬2 min walk
  • ‪CAFE LEXCEL - ‬2 min walk
  • ‪CARVAAN Bay Yokohama - ‬2 min walk
  • ‪中華蕎麦 時雨 これっとまーれ - ‬1 min walk
  • HARBS

About this property

New Otani Inn Yokohama Premium

3.5-star hotel near Tokyo Bay, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and dry cleaning/laundry services are also featured at New Otani Inn Yokohama Premium.

This 3.5-star Yokohama hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 19 levels
  • Meeting rooms
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
New Otani Inn Yokohama Premium offers 240 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with digital channels and pay movies.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. This Yokohama hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,500 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Otani Inn Yokohama
New Otani Yokohama
Otani Inn Yokohama
New Otani Inn Premium
New Otani Yokohama Premium
New Otani Premium
New Otani Yokohama Yokohama
New Otani Inn Yokohama Premium Hotel
New Otani Inn Yokohama Premium Yokohama
New Otani Inn Yokohama Premium Hotel Yokohama

New Otani Inn Yokohama Premium Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1004 reviews
Rating 8 - Good. 305 out of 1004 reviews
Rating 6 - Okay. 86 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although Expedia stated there was laundry facilities on-site, they only had laundry services. When brought to their attention, they apologized for the confusion and offered us both an upgraded room and breakfasts while staying there.
Stayed 4 nights in May 2025

10/10 Excellent

Masao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gerda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saw family

Fantastic!
Stayed 6 nights in Apr 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Botond

!
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the passenger cruise port as well as to the train station. I highly recommend it for people flying into Japan via Hamada and leaving via the Yokohama cruise port
Stayed 2 nights in Apr 2025

8/10 Good

Wen I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Amazing habour view from room.
Stayed 1 night in Apr 2025

10/10 Excellent

Jaylene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed twice, would stay again.

This is our second time staying at this hotel. It is super convenient to Sakurgichu Station, connected to a shopping mall, and walkable distance to other attractions. Luggage transfer is difficult. We found out shortly before we needed to send our luggage ahead to the airport, they only do hotel to hotel, and the front desk only reffer us to 7-11, which was not helpful. When we had refridge issues, same front desk told us how to fix it ourselves and if we couldn't then they'll come up to help us. Cool to try on our own, but frustrating when we're looking for help. Less friendly than the first time we stayed, but overall a good experience, I would stay again.
Stayed 11 nights in Apr 2025

10/10 Excellent

Sharon, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Stayed 2 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

New hotel. Very clean. Located adjacent to a major department store with plenty of food options. Less than 100 m from JR station. Very convenient. Fantastic view of the bay from window. Also has water dispensor and microwave.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bay view, clean room and nice size. Walking distance to train station. Close to shopping, restaurants and amusement park
Stayed 6 nights in Apr 2025

10/10 Excellent

Bart Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room With A View!

After a long flight to Tokyo, we always stay here to give ourselves a break on our trip down to Osaka and we're never disappointed. Excellent Japanese style breakfast buffet for a minimal fee and right next to a train station, convenience store, and several shopping malls. The best feature of this hotel is the beautiful view of the Ferris wheel at night from your hotel room!
Stayed 1 night in Mar 2025

10/10 Excellent

LESLIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Everything was extremely clean and quiet. Close to everything you would ever need.
Stayed 4 nights in Apr 2025

10/10 Excellent

CARLA, kaunakakai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk was very helpful and the complimentary breakfast buffet was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Kendall

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
We would come back again!
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ailee

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Kiba

Stayed 2 nights in Feb 2025

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

We stay here whenever we visit Yokohama. The location is perfect. We are within short walking distance from the train, shopping, food, and entertainment. The hotel staff are very polite and helpful. The hotel offers us the basics that we need.
Stayed 2 nights in Oct 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find entrance but super convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Takanori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view from room of bay. Cannot wait to go back! Only problem - no electrical outlet near bed for my cpap.
Stayed 2 nights in Jan 2025