4/10 Poor
Zoe
Business traveller
May 12, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is just a little tired, the internet doesn't work at all - not at all! I was told the connection might not be great due to an upgrade in progress, however it doesn't work at all and didn't the whole time I was there. A shame, since I was travelling for business.
The room was quite cold because the rooms are so think in the fabrication. It all felt cold, uninviting and my curtains/ blinds didn't shut fully, so I didn't feel 100% private and secure.
The worst part is actually also a compliment to the hotel; It is very clean, so well-cleaned the room wreaked of cheap, strongly perfumed cleaning products. I actually got allergies from this and found it so hard to be in the room. It messed with my breathing and bothered my eyes. It was overwhelming and the most cheap, awful, strong fragrance.
The cleanliness can't be faulted, but please change the products, I felt so unwell in my room and felt like everything smelt of the products when I left.
The staff are super lovely, though - thanks for your warmth and kindness!
Zoe
Stayed 1 night in May 2025