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The Westin Yilan Resort

5.0 star property
Family-friendly upscale hotel with 2 restaurants

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Photo gallery for The Westin Yilan Resort

Lobby lounge
Presidential Villa, 2 Bedrooms, Private Pool | Property amenity
Honeymoon Studio Suite, 1 Bedroom, Corner
Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
No. 268, Section 3, Yongtong Road, Yuanshan, Yilan County, 264
  • Pangxie Mao Pao Park
    ‪18 min walk‬
  • Wanglongpi
    ‪6 min drive‬
  • Dongmen Night Market
    ‪7 min drive‬
  • Taipei (TSA-Songshan)
    ‪57 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

  • 208 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Villa, 2 Bedrooms, Private Pool

Presidential Villa, 2 Bedrooms, Private Pool

Presidential Villa, 2 Bedrooms, Private Pool

  • 340 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Studio Suite, 1 Bedroom

Premium Studio Suite, 1 Bedroom

Premium Studio Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, View

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Studio Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 Bedroom, Balcony

Premium Studio Suite, 1 Bedroom, Balcony

Premium Studio Suite, 1 Bedroom, Balcony

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Studio Suite, 1 Bedroom, Corner

Honeymoon Studio Suite, 1 Bedroom, Corner

Honeymoon Studio Suite, 1 Bedroom, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

  • 278 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Studio Suite, 1 Bedroom, Balcony

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, View

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, View

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Yuanshan

In suburbs.You'll find Taiwan Bowl & Dish Museum and Pangxie Mao Pao Park within 2 miles (3 km) of this hotel. Lipi Lake and Lin Family Historical House are also within 2 miles (3 km).

What's nearby

  • Pangxie Mao Pao Park - 18 min walk - 1.6 km
  • Luna Plaza - 6 min drive - 5.3 km
  • Wanglongpi - 6 min drive - 4.6 km
  • Dongmen Night Market - 7 min drive - 6.3 km
  • Kavalan Distillery - 7 min drive - 6.4 km

Getting around

  • Yilan Station - 11 min drive
  • Taoyuan International Airport (TPE) - 91 min drive

Restaurants

  • ‪陳茂庚魚丸米粉 - ‬20 min walk
  • ‪知味西餐廳 - ‬1 min walk
  • ‪楊彩卿魚丸米粉 - ‬3 min drive
  • ‪螃蟹屋和漢海鮮餐廳 - ‬5 min drive
  • ‪日本料理舞 - ‬1 min walk

About this property

The Westin Yilan Resort

Family-friendly upscale hotel with 2 restaurants
The Westin Yilan Resort offers its guests hot springs, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1335 square feet (124 square meters) and includes conference space. A steam room, spa services, and a complimentary children's club are also featured at the luxury The Westin Yilan Resort. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis.

This 5-star Yuanshan hotel is smoke free.

  • 91 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 1335 sq ft of conference space
  • 124 sq m of conference space
  • Built in 2017
  • Karaoke
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
The Westin Yilan Resort offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Pillowtop beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with hydromassage showerheads, spring water baths, bathrobes, and slippers.

This Yuanshan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 7:00 AM to 11:00 PM. There are hot springs open between 7:00 AM and 11:00 PM.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:30 AM to 4:30 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; TWD 638 for adults and TWD 385 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Free children's club
  • Hot springs
  • Karaoke
  • Outdoor pool
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch LCD TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately TWD 638 for adults and TWD 385 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Property Registration Number 243

We should mention

  • Hot springs access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Yilan Resort Yuanshan
Westin Yilan Resort
Westin Yilan Yuanshan
The Westin Yilan Resort Hotel
The Westin Yilan Resort Yuanshan
The Westin Yilan Resort Hotel Yuanshan

The Westin Yilan Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 304 out of 514 reviews
Rating 8 - Good. 163 out of 514 reviews
Rating 6 - Okay. 31 out of 514 reviews
Rating 4 - Poor. 12 out of 514 reviews
Rating 2 - Terrible. 4 out of 514 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Chi, Brooklyn

Stayed 1 night in Jul 2024

6/10 Okay

Galen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

CHIU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Franklin J

Disliked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

CHIH YEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

CHI, HONOLULU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villa pool is not senior friendly!!! Not safe !!
Stayed 1 night in Sep 2023

6/10 Okay

Cheuk Shing Simon

Liked: Cleanliness, staff & service
Hot spring tub in the room a little too small and the light above the tub was broken. Overall impression not as good.
Stayed 1 night in Mar 2023

4/10 Poor

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jack Liwei

Stayed 2 nights in Jun 2022

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Theodore

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Lan Jung

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Let’s talk about stinkin Roo-mors

In Yiran area, so far pleasant experiences at hotels such as Royal Chiao Hsi and MU JIAO XI HOTEL. This is the first time I’m staying here through a friends’ super HIGH recommendation for the Westin, but the photos are definitely a lot nicer than what you see in person. I realized I’m never trusting that friend’s recommendation again haha. We stayed one night in the deluxe room on the top floor. Pros: good service, 3rd floor rooms have high ceilings, comfortable bed. Cons: 1. the onsen tub is definitely a LOT smaller than expected (it can’t fit two people unless you like being a squatting loner in the tub). 2. Scenery is a parking lot. Would recommend guest to ask for the pond or the “tree” view. 3. What bothered me the MOST. the drainage smelled really bad. I felt bad because I thought it was my partner after using the toilet, but it was in fact sewage smell coming out of the pipe next to the toilet, we told the hotel staff but they just apologized and didn’t really comp us with anything, but it’s not their fault since we told them after we checked out and confirmed it was facility issue. Still though, no matter how friendly the staffs were, they could have made a gesture since we did bare with the smell ALL night. Not to mention our friends staying in the suite a few rooms over had a broken tv (that’s a different story). Overall, it was a pretty disappointing try-out.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room, but got bad allergy while staying there not sure why. The facility is new and nice, staff are helpful, but need improvement on their food also their overly-heated hot spring.. :)
Stayed 1 night in Jan 2021

6/10 Okay

Howard

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2020

10/10 Excellent

Jiyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent resort.

Very clean, comfortable and all staff was very kind. Hot spring was very nice. The only downside to this hotel is that the swimming pool is smaller than expected.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Charles&Lily, Taipei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After my three days forest expedition in Taipin Shan National forest recreation area, my wife and I do need a resort for a complete rest and retreat. The Westin Yilan provided the wonderful place for us. We did enjoy our stay very much!
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel and staff

It’s very nice services and great environment. The hotel is new and clean, when I stay, it feels like overseas. I will like to stay again.
Stayed 1 night in Apr 2020

10/10 Excellent

KUO-CHUN

Stayed 1 night in May 2020