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The Westin Zagreb

5.0 star property
5-star luxury hotel near Zagreb Cathedral

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Photo gallery for The Westin Zagreb

Restaurant
Lobby
Restaurant
Indoor pool
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Krsnjavoga 1, Zagreb, 10000
  • Place, Botanical Garden
    ‪5 min walk‬
  • Place, Croatian National Theatre
    ‪5 min walk‬
  • Place, University of Zagreb
    ‪6 min walk‬
  • Airport, Zagreb (ZAG)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(57 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | Living room

Presidential Suite, 2 Bedrooms, City View

  • City view
  • 190 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Westin, Junior Suite, 1 Bedroom

Westin, Junior Suite, 1 Bedroom

Westin, Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, 1,003 reviews
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About the area

Zagreb

Central Zagreb getaway .You'll be steps from Mimara Museum and within a 10-minute walk of Marulic Square with a stay at this Donji Grad hotel. Museum of Arts and Crafts and Ethnographic Museum are also within half a mile (1 km).

What's nearby

  • Mimara Museum - 3 min walk - 0.3 km
  • Botanical Garden - 5 min walk - 0.4 km
  • Croatian National Theatre - 5 min walk - 0.5 km
  • University of Zagreb - 6 min walk - 0.6 km
  • Ban Jelacic Square - 13 min walk - 1.1 km

Getting around

  • Zagreb West Station - 13 min walk
  • Zagreb Airport (ZAG) - 29 min drive

Restaurants

  • ‪Westin Restoran - ‬3 min walk
  • ‪Cogito 2 - ‬7 min walk
  • ‪Botaničar - ‬7 min walk
  • ‪Krivi Put - ‬5 min walk
  • ‪Caffe bar Glembay - ‬5 min walk

About this property

The Westin Zagreb

5-star luxury hotel near Zagreb Cathedral
The Westin Zagreb offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 17222 square feet (1600 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Zagreb. For a fee, parking is available.

This 5-star Zagreb hotel is smoke free.

  • 349 guestrooms or units
  • Meeting rooms
  • 17222 sq ft of conference space
  • 1600 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

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  • Spa
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CA $169 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Diego

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Enrico, Eggenfelden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinating hotel, very friendly service offerings, upscale room und beautiful view, tasty food & beverages. I hope to stay at the Westin Zagreb in the future again. Warm Greetings.
Stayed 1 night in Nov 2025

10/10 Excellent

Davor

Stayed 1 night in Oct 2025

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean room
Stayed 1 night in Oct 2025

6/10 Okay

Hongning, Mckinney

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room is so old
Stayed 2 nights in Oct 2025

6/10 Okay

Viresh

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Carpets could be better but the toilet paper was like sand paper. Bedding was great but again toilet paper was the cheapest
Stayed 7 nights in Oct 2025

6/10 Okay

anne

Travelled with family
Liked: Staff & service, amenities
Property needs serious renovations.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Location was great!
Stayed 3 nights in Sep 2025

8/10 Good

anne

Liked: Staff & service, amenities
Well surroundings may get be safe Iam really not sure. Staff wonderful and professional.
Stayed 1 night in Oct 2025

6/10 Okay

Elizabeth, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a very dated Westin on the edge of the historic town area. It is a healthy walk to restaurants. The in-hotel restaurant pushes it expensive buffets. The hallway carpeting is lumpy and threadbear and emits a stale musty odor. The room less so but all in all it didn't feel very clean. It's time Westin gave this hotel a brand make-over.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vishnu dayal

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel amenities upon arrival were wonderful. The interior was a bit dated but very comfortable. The location was exceptional. It was a short walk to all of the sights. We had a wonderful time.
Stayed 2 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

Susana

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We stayed 3 nights, the hotel location is walking distance to old town. It has pool, sauna and gym. The hotel is old dated and definitely needs major upgrade!
Stayed 3 nights in Sep 2025

10/10 Excellent

abhinav

Stayed 4 nights in Sep 2025

6/10 Okay

George

Liked: Staff & service, room comfort
Very dated rooms albeit clean and comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

MATTHEW

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property conditions were poor, carpet coming off, baseboards broken. I was a little surprised for a 4 star hotel. The breakfast was the best part.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Ppl were very open , friendly, and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was walkable to everything . Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenny

Stayed 1 night in Sep 2025

6/10 Okay

Roberta

Travelled with partner
Liked: Staff & service
Room felt dark and outdated. Great location, your standard hotel room, no complaints.
Stayed 2 nights in Sep 2025

10/10 Excellent

Darko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel, everything was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Stayed 14 nights in Aug 2025