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The Westin Zagreb

5.0 star property
5-star luxury hotel perfect for exploring Zagreb

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Photo gallery for The Westin Zagreb

Lobby
Restaurant
Restaurant
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
Krsnjavoga 1, Zagreb, 10000
  • Place, Croatian National Theatre
    ‪7 min walk‬
  • Place, Ban Jelacic Square
    ‪15 min walk‬
  • Place, Zagreb Cathedral
    ‪18 min walk‬
  • Airport, Zagreb (ZAG)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(54 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | Living room

Presidential Suite, 2 Bedrooms, City View

  • 190 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Westin, Junior Suite, 1 Bedroom

Westin, Junior Suite, 1 Bedroom

Westin, Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Sheraton Zagreb Hotel

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4.4 out of 5, Excellent, 1,001 reviews
The price is CA $155
CA $175 total
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About the area

Zagreb

Central Zagreb getaway .Within a 10-minute walk of this Donji Grad hotel, you'll find Mimara Museum and Marulic Square. Museum of Arts and Crafts and Gallery SC are also within half a mile (1 km).

What's nearby

  • Croatian National Theatre - 7 min walk - 0.6 km
  • Museum of Broken Relationships - 15 min walk - 1.3 km
  • Ban Jelacic Square - 15 min walk - 1.3 km
  • Zagreb Cathedral - 18 min walk - 1.5 km
  • Zagreb City Museum - 19 min walk - 1.7 km

Getting around

  • Zagreb West Station - 10 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • ‪Cogito 2 - ‬5 min walk
  • ‪Caffe bar Glembay - ‬4 min walk
  • ‪Krivi Put - ‬6 min walk
  • ‪Zrno Bio Bistro - ‬8 min walk
  • ‪Fast Food Adria - ‬5 min walk

About this property

The Westin Zagreb

5-star luxury hotel perfect for exploring Zagreb
The Westin Zagreb offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 17222 square feet (1600 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Zagreb. For a fee, parking is available.

This 5-star Zagreb hotel is smoke free.

  • 349 guestrooms or units
  • Meeting rooms
  • 17222 sq ft of conference space
  • 1600 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

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Exterior

Sheraton Zagreb Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $155
CA $175 total
includes taxes & fees
Nov 1 - Nov 2
Sheraton Zagreb Hotel

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 983 reviews
Rating 8 - Good. 299 out of 983 reviews
Rating 6 - Okay. 110 out of 983 reviews
Rating 4 - Poor. 33 out of 983 reviews
Rating 2 - Terrible. 31 out of 983 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

4/10 Poor

Juan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dated property with lack of proper maintenance. Worn and damaged carpet in room halls and inside rooms. Furniture inside rooms in very bad shape.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dragan

Great breakfast buffet, great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter, Gibsonia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great room
Stayed 1 night in Jun 2025

6/10 Okay

Zachery

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Fine hotel, not 5 stars.

This hotel was fine but is definitely not 5 stars. It was quite expensive for a 2 twin room. The room is dated (not a big deal) but bell service was nonexistent. The bell person watched for 10 minutes as we loaded our bags onto a cart and push them through the lobby, then proceeded to ask if we wanted help pushing it up the elevator only - seemed as if they wanted a tip without helping with the heavy lifting and loading of bags. The pool area is part of a gym which is a private business not associated with the hotel. Crowded and had smell of sweat - not a 5 star experience. Breakfast was fine but need more coffee options at buffet - latte, espresso machine? The hotel has potential to be nice, but this is a 3 or 4 star and should not be considered 5 star at present.
Stayed 1 night in Jun 2025

10/10 Excellent

Sinisa

Stayed 1 night in May 2025

10/10 Excellent

Judy

Stayed 3 nights in May 2025

8/10 Good

Hari Dass

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location and excellent quality hotel
Stayed 4 nights in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Busy hotel

We stayed here for about 8 nights. It's conveniently located, tram across the road. Can easily walk to the downtown area. We had two rooms in this hotel. The first 4 nights we had a room on the 14 the floor, close to a main intersection, it was pretty loud in the morning. In the corner behind the desk, the corner wall looked a little black. We only noticed this because we had to move the desk. The breakfast was good. Rooms could do with an update. It's a very busy hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacy

Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 2 nights in Mar 2025

10/10 Excellent

Inna S.

Disliked: Cleanliness, amenities, property conditions & facilities
Nothin special other than walkable to City center
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Zagreb

This was a gorgeous hotel in the heart of Zagreb. It was clean, breakfast was spectacular, the room was amazing and the staff was friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

zdravko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2025

8/10 Good

Kristine Ryan, Greendale

Stayed 9 nights in Dec 2024

10/10 Excellent

Guillermo, Broomfield

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place. The staff was super helpful
Stayed 3 nights in Jan 2025

8/10 Good

Keita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice complementary amenities
Stayed 1 night in Jan 2025

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Luciano, Wareemba

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room with good facilities. Old school feel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maher, Budapest

Liked: Cleanliness, property conditions & facilities
I had a wonderful stay at this hotel! The location is perfect—just a short distance from downtown, making it convenient to explore the city. The breakfast was fantastic, offering a great variety of options to start the day. Overall, a great choice for anyone looking for a comfortable and well-located spot to stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Shane

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was dated. In desperate need of refurbishment. If you’re looking for a luxury experience, this isn’t it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Markus, marblehead

Stayed 1 night in Dec 2024