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Cavo Orient Beach Hotel

4.0 star property
4-star beachfront hotel near Tsilivi Beach

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Photo gallery for Cavo Orient Beach Hotel

Seaside Suite with Panoramic Sea View
Seaside Suite with Private Pool
Seaside Suite with Panoramic Sea View | Living area
Restaurant
Seaside Suite with Panoramic Sea View | Beach/ocean view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Tsilivi, Kypseli, Zakynthos, 291 00
  • Place, Amboula Beach
    ‪5 min drive‬
  • Place, Kavos Pasou
    ‪6 min drive‬
  • Place, Zakynthos Ferry Terminal
    ‪18 min drive‬
  • Airport, Zakynthos (ZTH-Zakynthos Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, Pool Access

Superior Double Room, Pool Access

Superior Double Room, Pool Access

  • Garden view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Junior Suite, Pool Access

Junior Suite, Pool Access

Junior Suite, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Suite, Sea View (Annex 200m)

Deluxe Suite, Sea View (Annex 200m)

Deluxe Suite, Sea View (Annex 200m)

  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Luxury Suite (Panoramic Sea View)

Luxury Suite (Panoramic Sea View)

Luxury Suite (Panoramic Sea View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Luxury Suite, Pool Access

Luxury Suite, Pool Access

Luxury Suite, Pool Access

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Suite, Private Pool (Annex 200m)

Deluxe Suite, Private Pool (Annex 200m)

Deluxe Suite, Private Pool (Annex 200m)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Seaside Suite with Private Pool

Seaside Suite with Private Pool

Seaside Suite with Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Seaside Honeymoon suite with Private Pool - Harmony

Seaside Honeymoon suite with Private Pool - Harmony

Seaside Honeymoon suite with Private Pool - Harmony

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Seaside Honeymoon suite with Private Pool - Euphoria

Seaside Honeymoon suite with Private Pool - Euphoria | Exterior

Seaside Honeymoon suite with Private Pool - Euphoria

  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Basic Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Seaside Suite with Panoramic Sea View

Seaside Suite with Panoramic Sea View

Seaside Suite with Panoramic Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds
  • Free WiFi

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About the area

Zakynthos

On the beach.At this Zakynthos hotel, you'll be within 3 miles (5 km) of Tsilivi Beach and 6 miles (10 km) of Alykanas Beach. Alykes Beach is within 6 miles (10 km) and Zante Water Village is within 9 miles (15 km).

What's nearby

  • Amboula Beach - 5 min drive - 2.3 km
  • Kavos Pasou - 6 min drive - 3.0 km
  • Alykes Beach - 12 min drive - 7.9 km
  • Zante Water Village - 16 min drive - 10.2 km
  • Zakynthos Ferry Terminal - 18 min drive - 13.2 km

Getting around

  • Zakynthos (ZTH-Zakynthos Intl.) - 30 min drive

Restaurants

  • ‪micriacropoli - ‬6 min drive
  • ‪Local bar - ‬5 min drive
  • ‪Boa Sorte - ‬5 min drive
  • ‪Kaliva Pub - ‬6 min drive
  • ‪Ovelix - ‬5 min drive

About this property

Cavo Orient Beach Hotel

4-star beachfront hotel near Tsilivi Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Cavo Orient Beach Hotel like a complimentary children's club, an outdoor pool, and a children's pool.

Free breakfast is available daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a fitness center, a garden, and a terrace.

This 4-star Zakynthos hotel is smoke free.

  • 87 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Cavo Orient Beach Hotel offers 87 air-conditioned accommodations with safes and slippers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

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Hotel Contessina
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  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, 290 reviews
The price is CA $361
CA $434 total
includes taxes & fees
Jun 21 - Jun 22
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Property amenities

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Annex guestrooms are located 656 feet (200 meters) from the reception.

Renovations and closures

The property is closed between October 17 and April 25.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 20 (one-way), (up to 6 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM.

Property is also known as

Cavo Orient Beach Hotel Zakynthos
Cavo Orient Beach Hotel
Cavo Orient Beach Zakynthos
Cavo Orient Beach
Cavo Orient Beach Hotel & Suites Zakynthos/Tsilivi
Cavo Orient Beach Hotel Hotel
Cavo Orient Beach Hotel Zakynthos
Cavo Orient Beach Hotel Hotel Zakynthos

Frequently asked questions

How close is Cavo Orient Beach Hotel to the airport?

Cavo Orient Beach Hotel is 9 mi (30-min drive) away from the Zakynthos (ZTH-Zakynthos Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Cavo Orient Beach Hotel?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Cavo Orient Beach Hotel on Jun 4, 2026 start from CA $415, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cavo Orient Beach Hotel have an airport shuttle?

Cavo Orient Beach Hotel offers an airport shuttle 24 hours a day, on request, for a charge of EUR 20 per vehicle, one-way.

How close is Cavo Orient Beach Hotel to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Cavo Orient Beach Hotel offer free breakfast?

Cavo Orient Beach Hotel offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Cavo Orient Beach Hotel?

No, there is no casino at this hotel.

What time is check-in at Cavo Orient Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Cavo Orient Beach Hotel?

Free parking is not available at this hotel.

Does Cavo Orient Beach Hotel have a pool?

Cavo Orient Beach Hotel features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does Cavo Orient Beach Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Cavo Orient Beach Hotel have a spa?

There are no spa services available at this hotel.

How close is Cavo Orient Beach Hotel to downtown Zakynthos?

Cavo Orient Beach Hotel is 0.2 mi away from Drosia.

Cavo Orient Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 109 reviews
Rating 8 - Good. 26 out of 109 reviews
Rating 6 - Okay. 8 out of 109 reviews
Rating 4 - Poor. 1 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

nita

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel,friendly staff beautiful rooms
Stayed 9 nights in Jun 2025
Verified

8/10 Good

Cosmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of options for breakfast, (we only included breakfast in our stay). Rooms were cleaned every morning, spacious rooms.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating for my family since we were evacuated from our previous location due to the wildfires. I would definitely be coming back.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing beachside resort. The staff was amazing and friendly and the island is gorgeous. Will definitely return!
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely lovely. The hotel is really nice and modern. It’s super clean. The area is really nice and quiet and there’s a few nice restaurants near by serving fresh fish. Perfect setting.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a lovely stay at Cabo Orient. The service was wonderful, and people there were really sweet. Both me and my boyfriend had some difficulty experience with some teeth issues and my foot, and the waiter who came to help me with my foot was really sweet and helpful. The driver of the golf car was really nice and always helped us no matter what, which we really appreciated! In the end everyone was really sweet and we enjoyed our time a lot.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really pleasant hotel with amazing staff. We had a private pool and it was lovely for the kids to be able to dip in and out. The overall hotel facilities were good, the pool and beach bar were good. Having a small beach effectively to ourselves was also great. It's reasonably good for snorkelling. The food was very good and plenty of variety on offer. The only thing I did not like was that the property is some distance from a shopping area, so would suggest a car to people. Although there are plenty of trips and tours arranged by the excellent concierge at the hotel.
Stayed 14 nights in Jul 2025
Verified

10/10 Excellent

ilias

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Charys Morwenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is secluded from the busier resorts meaning it’s quiet and relaxing. The staff were very friendly and welcoming. The rooms were amazing and having a private pool as well as a main pool and beach was a game changer. It’s a little spot of heaven
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zakynthos

The hotel was wonderful, the staff was great, the only downsides were that it is not easily accessible, and the shower never got much past cold.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very comfortable, well maintained and we enjoyed our stay a lot. Staff is quite kind. Breakfast (included in our case) was very good. However, dinner options we had were poor; mostly pizza and pasta; this is unacceptable, given the level of the hotel and the fact that it is located in a country with great and healthy food.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Shout out to the cleaning staff who put balloons in our room for our 1 year old daughter to play. She loved them. Super attentive of them.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard

The staff were incredibly pleasant and we had a room with the panoramic sea view which was beautiful. The buffet breakfast was an incredible spread and one of the best I have seen. They were even able to convert some of my USD to EUR which was very handy. The room clean was to a high standard on a daily business and it was very easy to get around from this location by walking to local restaurants or by quad bike. My only slight issue was the wifi in our room hardly ever worked which needs to be improved as we could not stream or send emails due to this.
Stayed 4 nights in Jun 2023
Verified

2/10 Terrible

Annabella Rose

Disliked: Staff & service
We paid an extra fee to have a private pool, we soon realised there was a cctv camera in our pool area, myself and my boyfriend went in the pool and got a phone call to tell us to get out. When we tried to call them back, the staff cut the phone lines off. I have video evidence of the camera and my conversation with the staff with regards to breech of privacy. This is something that was extremely off putting. The man on the buggy was lovely, no complaints about him, also very helpful. The resort is deceiving and we were a 12 minute walk away from the main complex in our apartment.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 14 nights in Aug 2023
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and hotel were great.. Expedia booking system is complete rubbish. It showed me a hotel on different island to flights, without any indication that we’d need to get a ferry. Our flights landed us at 10pm with our toddler and that meant we had to book a last minute hotel for the night, at midnight and then ferry at 7.30pm. Cost us a lot of money and made it a stressful start to our holiday
Verified

8/10 Good

Jenae

Liked: Amenities, property conditions & facilities
The property was really nice. In a nice and quiet area of the island. I do wish there were a few more dining options after 6pm other than making a reservation at the restaurant which you have to do the day before. Also the cleanliness was just ok, not terrible but not super thorough. Some of my towels and blankets had stains so I had to request new ones. I'm sure they'd been cleaned but it's just not comforting to see stains.
Stayed 5 nights in Sep 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
People were friendly and helpful. Bathroom smelled of raw sewage which could be smelled in the entire suite. Water leak in hallway potential slip hazard was present everyday. Private pool faced public area one meter away, it was not private. Difficult to get to room without access for luggage. Cost of stay was significantly overpriced for value.
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

Aleen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service 0. Staff and manager did not attempt to help me with any problems. Food was awful. We got a private pool facing the ocean and it was blasting cold water nonstop making it impossible to even put your feet in the water. It was an ice plunge. The rooms had a weird smell and extremely wet and humid. We would come back to the room and lay on the bed and it would be wet:
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities
Didn’t have a good start to our stay here an error with our booking from the hotel or Expedia meant that we had to pay an extra €280 or lose the money we had already spent on our stay, at 10pm after a days travel and with 2 kids in tow we didn’t have much of an option. This took our stay over our budget so left a sour taste. Staff member on reception was sympathetic the management not so much. The hotel is spotless and rooms lovely, small pool area as most rooms have a swim up room. View from pool/beach area is beautiful. Food was great considering the amount of people they had to feed. Staff in food hall were really friendly and helpful. We did encounter 1 member of staff in pool bar during the day who was quite rude this was a one off. The area is really quiet and out of the way. We had a car so could get to other places including better beaches. Would’ve got bored quite quickly if we were there with no transport and for longer than a couple of nights. Despite the disappointing start we did make best of our stay and enjoyed the time we had at the hotel. We wouldn’t stay there again due to our experience and our older children got bored quite quickly. If you are after a quiet and relaxing stay with lovely views this would suit but not our cup of tea.
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

GOKHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel and management - Stay away.

After 10 hours trip we arrived midnight and the hotel didnt have room service. No problem… We slept hungry and in the breakfast my wife wanted to take small plate of fruits to the room for our 18 months old baby. She asked permission from the staff and after 45 min waiting, she decided to come to room. On the way staff was screaming that you cant take the food to the room etc. She said that if you want charge the room or call the police because my baby is hungry. After all these argument i wanted to talk to manager and he was also so rude and telling me that hotel has the rules if you dont obey you must leave.. Then i explained him that they gave us wrong category of the room, dirty toilet, baby cot without mattress, and other mistakes and nobody was screaming in the middle of the lobby. Finally they accepted fully refund and we left the hotel 4 days earlier. Hotel has very strange management that has no idea what is the hospitality.. Unskilled staff, poor facilities and very rude manager combination creates the terrible experience. PS** Pictures looks like fake. Typical not even 4 stars hotel.
Suit room
Dirty Toilet
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Ivano

Liked: Cleanliness, staff & service, amenities
Posizione ottime e personale gentilissimo
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben eine Woche im Cavo Orient gewohnt. Auffällig und positiv war die Freundlichkeit des Personals, wir haben und sehr wohl gefühlt. Das Zimmer hat unseren Erwartungen entsprochen. Das Essen, welches wir dreimal dazu gebucht haben war hervorragend. Unser Plan, Abends die umliegende Gastronomie zu nutzen ging leider nicht auf. Durch den Zeitpunkt hatten viele Geheimtipps bereits geschlossen. Ein toller Herbsturlaub ist leider schon wieder Geschichte.
Stayed 7 nights in Oct 2025