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Alpen Resort & Spa Zermatt

Photo gallery for Alpen Resort & Spa Zermatt

Front of property
Lobby
Panoramic Quadruple Room, Mountain View
Interior
Reception

Overview of Alpen Resort & Spa Zermatt

Explore the area

Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola19 min walk
  • Popular LocationSunnegga Ski Resort18 min drive

Room options

View all photos for Family Suite, 2 Bedrooms, Garden View

Family Suite, 2 Bedrooms, Garden View

Family Suite, 2 Bedrooms, Garden View

  • 50 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Panoramic Quadruple Room, Mountain View

Panoramic Quadruple Room, Mountain View | Living area

Panoramic Quadruple Room, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Twin Room, 1 Bedroom, Garden View

Twin Room, 1 Bedroom, Garden View

Twin Room, 1 Bedroom, Garden View

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Single Bed, Garden View

Single Room, 1 Single Bed, Garden View

Single Room, 1 Single Bed, Garden View

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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Breakfast included
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4.8 out of 5, Exceptional, (518)
The price is CA $613
per night
CA $649 total
includes taxes & fees
9 May - 10 May
Wellness Hotel Alpenhof

About the area

Zermatt

Zermatt retreat .Within a 5-minute walk of this Zermatt hotel, you'll find Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. Zermatt Visitor Center and Zermatt–Sunnegga Funicular are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Matterhorn glacier paradise - 12 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Ski Resort - 18 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • McDonald's - 6 min walk
  • Golden India - 5 min walk
  • Grizzly's - 5 min walk
  • Ristorante Pizzeria CasaMia - 4 min walk
  • Fuchs - 7 min walk

About this property

Alpen Resort & Spa Zermatt

Family-friendly 4-star hotel near Zermatt-Matterhorn Ski Paradise
Alpen Resort & Spa Zermatt offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Alpen Resort & Spa Zermatt.

This 4-star Zermatt hotel is smoke free.

  • 26 guestrooms or units
  • 3 buildings
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alpen Resort & Spa Zermatt offers 26 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French, German

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 16404 ft (CHF 12 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Alpen Resort & Spa Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 235 out of 344 reviews" "
Rating 8 - Good. 78 out of 344 reviews" "
Rating 6 - Okay. 17 out of 344 reviews" "
Rating 4 - Poor. 9 out of 344 reviews" "
Rating 2 - Terrible. 5 out of 344 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.lovely room, fantastic spa, great Matterhorn view from balcony. Service and food good.
Stayed 7 nights in Jan 2024

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2024

10/10 Excellent

Peiman

Stayed 2 nights in Jan 2024

10/10 Excellent

Vishal, Concord

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.
Stayed 1 night in Dec 2023

8/10 Good

Hardeep, ivyland

Stayed 1 night in Dec 2023

10/10 Excellent

Jelena

Stayed 3 nights in Dec 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alpen resort was by far the best hotel I’ve been to. The room, pool & spa were all very clean and well-maintained. The spa here was the highlight of my Zermatt trip. The shuttle service is very convenient, and if you don’t have too much luggage, you can walk to/from the station! I’d HIGHLY recommend this place to all my friends and family and I’ll definitely stay here if I visit Zermatt again!
Stayed 1 night in Nov 2023

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Friendly staff. Close to town and train station.
Stayed 2 nights in Nov 2023