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Alpen Resort - Spa & Dining

Property class: 4
Family-friendly 4-star hotel near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Alpen Resort - Spa & Dining

An indoor swimming pool with clear water, a modern design with geometric wall patterns, and a view of the outside through large windows.
A bus parked in front of the Alpen Resort & Spa building with a view of snow-covered mountains in the background.
A multi-story hotel with balconies, a ground-level restaurant, and a snowy mountain backdrop.
A restaurant with wooden beams, tables set for dining, and large windows.
A rustic interior with exposed wooden beams, a reception desk, stone flooring, and large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Panoramic Twin Room, Mountain View, Mountainside

A modern hotel room with a wooden headboard bed, a blue sofa, a wooden coffee table with fruit, and a view of the mountains through the window.

Panoramic Twin Room, Mountain View, Mountainside

9.4 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Garden View

A hotel room with a bed, a blue armchair, a small round table with a vase of flowers, and a wooden wardrobe.

Single Room, 1 Twin Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 1 Bedroom, Garden View

A modern hotel room with a bed, a desk, and a kitchenette.

Twin Room, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Bedroom

A modern hotel room with a bed, a blue sofa, a wooden coffee table, and a desk with a lamp.

Family Room, 1 Bedroom

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 3 Twin Beds

View all photos for Panoramic Quadruple Room, Mountain View

A modern interior with a sofa, a bed, a wooden staircase, and a painting on the wall.

Panoramic Quadruple Room, Mountain View

9.2 out of 10
Wonderful
(11 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Garden View

A teal sofa with patterned cushions, a wooden coffee table with a floral arrangement, and a large framed picture of a landscape with a bridge.

Family Suite, 2 Bedrooms, Garden View

  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Room, 1 Bedroom (3 Twin Beds)

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Family Room, 1 Bedroom (3 Twin Beds)

  • 30 sq m
  • Sleeps 2
  • 3 Twin Beds

Bed in dormitory GARDEN VIEW

  • Sleeps 1

Bed in dormitory STANDARD

  • Sleeps 1

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Ad
A hotel with multiple balconies, a snow-covered courtyard, and a mountain backdrop.

Hotel Ambassador Zermatt

Zermatt
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 583 reviews
The price is CA $407
CA $436 total
includes taxes & fees
Oct 18 - Oct 19
Hotel Ambassador Zermatt

About the area

Zermatt

Zermatt retreat .Within a 5-minute walk of this Zermatt hotel, you'll find Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. Zermatt Visitor Center and Zermatt–Sunnegga Funicular are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Matterhorn Museum - 10 min walk - 0.8 km
  • Zermatt - Furi - 11 min walk - 1.0 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Manud - ‬8 min walk
  • ‪Snowboat - ‬8 min walk

About this property

Alpen Resort - Spa & Dining

Family-friendly 4-star hotel near Zermatt-Matterhorn Ski Paradise
Alpen Resort - Spa & Dining offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A children's pool, a hot tub, and a fitness center are also featured at the family-friendly Alpen Resort - Spa & Dining.

This 4-star Zermatt hotel is smoke free.

  • 26 guestrooms or units
  • 3 buildings
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alpen Resort - Spa & Dining offers 26 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,001 reviews
The price is CA $277
CA $301 total
includes taxes & fees
Oct 31 - Nov 1
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 3 miles (CHF 12 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 2 2026 to November 6 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Pet fee: CHF 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Frequently asked questions

How close is Alpen Resort - Spa & Dining to the airport?

Alpen Resort - Spa & Dining is 48.6 mi (77-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Alpen Resort - Spa & Dining?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Alpen Resort - Spa & Dining on Nov 4, 2026 start from CA $381, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alpen Resort - Spa & Dining have an airport shuttle?

Airport shuttle services are not available at Alpen Resort - Spa & Dining.

Does Alpen Resort - Spa & Dining offer free breakfast?

Alpen Resort - Spa & Dining offers free buffet breakfast every day from 7 AM to 11 AM.

Is there a casino at Alpen Resort - Spa & Dining?

No, there is no casino at this hotel.

What time is check-in at Alpen Resort - Spa & Dining?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

Is there free parking at Alpen Resort - Spa & Dining?

Free parking is not available at this hotel.

Does Alpen Resort - Spa & Dining have a pool?

Alpen Resort - Spa & Dining features an indoor pool and a children's pool. The pool will be unavailable from November 2 2026 to November 6 2026 (dates subject to change).

Does Alpen Resort - Spa & Dining have a restaurant?

Alpen Resort - Spa & Dining is home to Restaurant Matterhorn, which features international cuisine.

Does Alpen Resort - Spa & Dining have a spa?

This hotel has a spa, which features massages. Note that spa services and facilities will be unavailable from November 2 2026 until November 6 2026 (subject to change).

How close is Alpen Resort - Spa & Dining to downtown Zermatt?

Alpen Resort - Spa & Dining is 0.5 mi away from Zermatt.

Alpen Resort - Spa & Dining Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 441 out of 581 reviews
Rating 8 - Good. 100 out of 581 reviews
Rating 6 - Okay. 22 out of 581 reviews
Rating 4 - Poor. 10 out of 581 reviews
Rating 2 - Terrible. 8 out of 581 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, pool was nice and staff are very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mountain view , room was very warm and inviting, staff was very welcoming and accommodating, highly recommend staying there.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, Suite & Spa was very nice,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! This was the absolute highlight of our three-week European family vacation. Stunning rooms, breathtaking views, and top-tier hospitality—we can't recommend it enough.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the restaurant on site was handy for a nearby dinner. The included breakfast was amazing! And the spa had some great features and was spacious and comfortable. Highly recommend Alpen Resort!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really nice, legitimate four star, really cool authentic Zermatt theme. Definitely worth the money., We would definitely stay there again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Great European breakfasts. Good location. But as it was in a heatwave we had the family room and the loft area for 2 more guests was extremely hot
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and mountain views
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location, staff and building. Great value - would stay here again for sure!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a modern lodge feel and the staff were so kind and helpful. The PeakFine restaurant was simply delicious and the staff were so attentive. We had the panoramic family room with an amazing view of the Matterhorn! This was the highlight of our trip to Switzerland. I definitely highly recommend this hotel and would come back in the future.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very friendly and helpful staff and LOVED the indoor pool, hot tub and other amenities.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was amazing in the Mountain View was ridiculously awesome
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, Bcz of the lower temp, they don’t have air conditioning but they provided us with fans. Even if we were early, we got our room ready in 10 to 15 mins, staff were very polite and helpful. Food was great. We enjoyed our stay and will recommend to family and friends.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice mountain view. Received an upgrade for one of the rooms..which was a nice surprise.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Great spa area. Breakfast could be improved.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort, great location, staff fabulous, panoramic room was perfect, spa is awesome
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Really enjoyed our time there.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the SPA and Pool facilities. Our room (family room on two level) has an amazing view of Matterhorn from our balcony- especially at sun rise when it just glowed as if it was made of Gold. Room itself was large and clean with adequate facilities. Check in was straight forward too. Zermatt itself is a beautiful ski resort town. The hotel was in a great location near the railway station. The hotel offers a courtesy bus to pick or drop you at the railway station.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa! Good location and excellent room!
Stayed 1 night in Jun 2025